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Hotel Mercure Wien Westbahnhof

Photo gallery for Hotel Mercure Wien Westbahnhof

Exterior
Superior Room | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Superior Room | In-room safe, desk, laptop workspace, iron/ironing board
Superior Room | In-room safe, desk, laptop workspace, iron/ironing board

Overview of Hotel Mercure Wien Westbahnhof

UNESCO Sustainable Travel Pledge

Hotel Mercure Wien Westbahnhof

4.0 star property
4-star hotel with restaurant, near Vienna State Opera

7,8/10 Good

748 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Bar
  • 24/7 front desk
  • Meeting Facilities
Map
Felberstrasse 4, Vienna, Vienna, 1150

Room options

About this area

What's nearby

  • In Rudolfsheim-Funfhaus
  • Vienna State Opera - 32 min walk
  • Schoenbrunn Palace - 35 min walk
  • St. Stephen's Cathedral - 39 min walk
  • Mariahilfer Street - 1 min drive
  • Naschmarkt - 14 min drive
  • Hofburg Imperial Palace - 16 min drive
  • Spanish Riding School - 17 min drive
  • Stephansplatz - 22 min drive
  • Belvedere - 20 min drive
  • Wiener Prater - 27 min drive

Getting around

  • Vienna International Airport (VIE) - 21 min drive
  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West Station - 3 min walk
  • Vienna Meidling Station - 6 min drive
  • Vienna West U-Bahn - 3 min walk
  • Burggasse-Stadthalle U-Bahn - 9 min walk
  • Schweglerstrasse U-Bahn - 10 min walk

Restaurants

  • Burgerista - 4 min walk
  • Starbucks - 4 min walk
  • Bok & Cocos - 4 min walk
  • Café Amadeus - 4 min walk
  • Pescaria Konoba - 4 min walk

About this property

Hotel Mercure Wien Westbahnhof

Hotel Mercure Wien Westbahnhof puts you 1.6 mi (2.6 km) from Vienna State Opera and 1.8 mi (2.9 km) from Schoenbrunn Palace. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Westside, which serves international cuisine. Other highlights at this upscale hotel include a sauna and a snack bar/deli. Fellow travelers like that it's just a short walk to public transportation: Vienna West U-Bahn is 3 minutes away and Burggasse-Stadthalle U-Bahn is 9 minutes.

Languages

Bulgarian, Croatian, English, French, German, Hungarian, Italian, Romanian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
This information is provided by our partners.

At a glance

Hotel size

  • 252 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:30 PM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 25 per day)
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (2799 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1989
  • Safe-deposit box at front desk
  • Sauna

Accessibility

  • Elevator

Languages

  • Bulgarian
  • Croatian
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Romanian
  • Spanish
  • Turkish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Westside - This restaurant specializes in international cuisine.
Westside - Onsite bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Covered self parking costs EUR 25 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

Does Hotel Mercure Wien Westbahnhof offer free cancellation for a full refund?
Yes, Hotel Mercure Wien Westbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Mercure Wien Westbahnhof?
As of 03 December 2022, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Westbahnhof on 20 December 2022 start from R1 697, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Mercure Wien Westbahnhof?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Mercure Wien Westbahnhof?
Yes, dogs are welcome. There's a charge of EUR 10 per pet, per day.
Is parking offered on site at Hotel Mercure Wien Westbahnhof?
Yes. Self parking costs EUR 25 per day.
What are the check-in and check-out times at Hotel Mercure Wien Westbahnhof?
You can check in from 3 PM - 11:30 PM. Check-out time is 11:30 AM. Express check-in and check-out are available.
Is there an onsite casino at Hotel Mercure Wien Westbahnhof?
No, this hotel doesn't have a casino, but Casino Wien (7-min drive) and Montesino Casino (13-min drive) are both nearby.
What is there to do at Hotel Mercure Wien Westbahnhof and nearby?
Hotel Mercure Wien Westbahnhof has a sauna.
Are there restaurants at or near Hotel Mercure Wien Westbahnhof?
Yes, Westside offers international cuisine. Nearby restaurants include Burgerista (4-min walk), Starbucks (4-min walk), and Bok & Cocos (4-min walk).
What's the area around Hotel Mercure Wien Westbahnhof like?
Hotel Mercure Wien Westbahnhof is in Rudolfsheim-Funfhaus, a short 3-minute walk from Vienna West U-Bahn and 4 minutes' walk from Mariahilfer Street. Travelers say this hotel is in a good location.

Overall score and ratings

7,8

Good

8,1/10

Cleanliness

7,9/10

Staff & service

7,3/10

Amenities

7,5/10

Property conditions & facilities

7,8/10

Eco-friendliness

8/10 Very good

Pretty good
I have stayed at this hotel many times. The room was fine and quite spacious (privilege room) but the hotel is showing its wear and tear. The breakfast area was quite chaotic with lots of tourists. The location is OK.
Paul, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Really great location next to supermarket, train station and shopping centre. Only 10 minutes on metro to city centre and 15 minutes by tram to main train station. Staff were fantastic. Rooms and decor perhaps a little tired. Leak in the bathroom but didn’t give them a chance to sort. Good for 1 or 2 night stay in Vienna.
Jonathan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was very good. Front desk was friendly
Gurmeet, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

O, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hyunae, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly helpful staff, no negative issues or points.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carmen, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scot S, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location for where I needed to be (i.e. near the Stadthalle). The room had everything I needed. Would recommend for a short business stay.
Sandra, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Luis, 3-night business trip
Verified Hotels.com guest review