At Best Western Louisville East Inn & Suites, you'll be within a 15-minute drive of Louisville Mega Cavern. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness center. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
101 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9:30 AM
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Breakage deposit: USD 100 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel
Frequently asked questions
Is there a pool at Best Western Louisville East Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Best Western Louisville East Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Louisville East Inn & Suites?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Louisville East Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Best Western Louisville East Inn & Suites and nearby?
Best Western Louisville East Inn & Suites has an indoor pool and a 24-hour fitness center.
What's the area around Best Western Louisville East Inn & Suites like?
Best Western Louisville East Inn & Suites is in Jeffersontown, a short 17-minute walk from Hunnington Place Shopping Center.
Best Western Louisville East Inn & Suites Reviews
Reviews
7,8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,0/10
Cleanliness
8,4/10
Staff & service
7,6/10
Amenities
7,8/10
Property conditions & facilities
7,8/10
Eco-friendliness
Reviews
8/10 Very good
20 November 2024
Jared
Jared, 6-night business trip
Verified Hotels.com guest review
6/10 Good
17 November 2024
No TV or media service
Accommodations were ok. TV was non-functioning, as they are installing new network connections, and will not be working until January. I found this annoying.
Donald
Donald, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
Braxton
Braxton, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Katherine
Katherine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
cadi
cadi, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 September 2024
Caring & polite staff. But need to change rooms 3 time. First room: bathroom light out. 2nd room: broken & leaky mini-Frig.
Cathi
Cathi, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
The room was very clean. The staff was very nice and helpful.
Theresa
Theresa, 3-night family trip
Verified Expedia guest review
6/10 Good
07 September 2024
No apology given for 1st room not being ready. Had to go back to desk to get another room. It was not her fault. No inference that it was her fault. She could have said "I'm sorry this happened. Will find another room."
Sonia
Sonia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
it said we would have free wifi - our first room we had none so they moved us - in the second room we had it for about 3 ours and then nothing - something needs to be done about the free wifi
Richard
Richard, 3-night romance trip
Verified Expedia guest review
4/10 Fair
20 August 2024
Everything in my room felt damp! They bedding and the carpet,felt
awful! Toiletries were not replenished,and it felt muggy and had a musty odor! I purchased air freshener and turned the fan on in hopes to dry up the dampness of the room!
Shorty
Shorty, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
James
James, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
09 August 2024
sushanth
sushanth, 2-night trip
Verified Expedia guest review
10/10 Exceptional
03 August 2024
Syed
Syed, 3-night trip
Verified Expedia guest review
2/10 Poor
02 August 2024
Praveen
Praveen, 2-night trip
Verified Expedia guest review
2/10 Poor
31 July 2024
Smelled like mold kids running everywhere room was dirty had someone else socls left in bed dirty
Valerie
Valerie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
My flight came in early and they were extremely accommodating to my schedule and got me a room sooner than check in. Workers were so kind . The hotel is very clean . I would definitely stay there again .
LISA MARIE
LISA MARIE, 2-night trip
Verified Expedia guest review
8/10 Very good
25 July 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
22 July 2024
Amanda
Amanda, 4-night family trip
Verified Hotels.com guest review
6/10 Good
22 July 2024
I had a king suit the air was not working they gave me a blower that you use for to dry carpet with for a fan.Breakfast they had roaches crawling on the counter.
alieka
alieka, 3-night family trip
Verified Expedia guest review
6/10 Good
18 July 2024
Fits a family of 5
It had room for a family of 5 but it was a bit run down.
Nick
Nick, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2024
The indoor pool is great, except the room is like a rain forest. It is so hot in there; it makes it hard to breath.
Travis
Travis, 5-night family trip
Verified Expedia guest review
2/10 Poor
16 July 2024
This hotel is a rip off for what i paid , the doors don’t lock , the room had a smell , internet didn’t work , this place was just a mess &’ the pool was FILTHY. They just threw a bunch of chlorine in it . N i had a few creepy crawlers in my room is was just terrible never again
Keshawn
Keshawn, 2-night trip
Verified Expedia guest review
6/10 Good
16 July 2024
Front desk staff were super amazing! As renovations are being done there was a bit of clutter but nothing crazy. The breakfast was however rather disappointing - cold potatoes, warm orange juice. The eggs were inedibly over cooked.
Lukas
Lukas, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 July 2024
The staff is always courteous and professional. Breakfast is amazing too!!! Rooms are quiet!