Crowne Plaza Memphis Downtown Hotel
3.5-star hotel with outdoor pool, near Bass Pro Shops at the Pyramid
- Free WiFi
- All (89)
- Bar/Dining (14)
- Fitness/Leisure (3)
- Exterior (23)
- Interior (26)
- Rooms (19)
- Other (4)
Pool
Pool
Executive Room, 1 King Bed, Non Smoking, Executive Level - Guest Room
Room, 2 Double Beds, Non Smoking, View (Skyline View) - Guest Room
Room, 2 Double Beds, Non Smoking, View (Skyline View) - Guest Room
Room, 1 King Bed, Non Smoking (Leisure) - Guest Room
Room, 2 Double Beds, Non Smoking, View (Skyline View) - Guest Room
Room, 2 Double Beds, Non Smoking, View (Skyline View) - Bathroom
Executive Room, 1 King Bed, Non Smoking, Executive Level - Bathroom
Exterior
Outdoor Dining
Exterior
Hotel Bar
Hotel Bar
Restaurant
Café
Restaurant
Lobby
Lobby
Lobby
Lobby
Fitness Facility
Meeting Facility
Banquet Hall
Meeting Facility
Nearby
Nearby
Nearby
Gift Shop
Executive Suite, 2 Bedrooms, Non Smoking - Guest Room
Executive Room, 1 King Bed, Non Smoking, Executive Level - Guest Room
Room, 1 King Bed, Accessible, Bathtub (Mobility) - Guest Room
Executive Suite, 2 Bedrooms, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking (Parlor) - Guest Room
Room, 1 King Bed, Accessible, Bathtub (Mobility) - Bathroom
Room, 1 King Bed, Accessible, Bathtub (Mobility) - Bathroom
Exterior
Exterior
Property Grounds
Restaurant
Restaurant
Restaurant
Lobby
Ballroom
Business Center
Ballroom
Nearby
Nearby
Nearby
Executive Suite, 2 Bedrooms, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking (Parlor) - Guest Room
Suite, 1 King Bed, Non Smoking (Parlor) - Guest Room
Guest Room
Room, 2 Double Beds, Accessible, Non Smoking (Mobility) - Guest Room
Restaurant
Restaurant
Restaurant
Ballroom
Meeting Facility
Meeting Facility
Nearby
Nearby
Nearby
Restaurant
Restaurant
Restaurant
Meeting Facility
Meeting Facility
Ballroom
Nearby
Nearby
Nearby
Meeting Facility
Meeting Facility
Meeting Facility
Nearby
Nearby
Nearby
Meeting Facility
Meeting Facility
Meeting Facility
Nearby
Nearby
Hotel Interior
Meeting Facility
Meeting Facility
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis Downtown Hotel
Pool[1/89]
The following facilities or services will be unavailable from November 19 2020 to February 28 2021 (dates subject to change):
- Breakfast
- Dining venue(s)
Was ok under the circumstances with Covid.
All employees were very friendly and helpful. Room was cleanish. Mattress were NOT…
Hotels.com™ Rewards
Crowne Plaza Memphis Downtown Hotel
from ZAR 1,667- Standard Room, Non Smoking
- Room, 2 Double Beds, Non Smoking
- Room, 1 King Bed, Non Smoking (Leisure)
- Room, 1 King Bed, Non Smoking (Quiet Floor)
- Room, 2 Double Beds, Non Smoking (Quiet Floor)
- Room, 2 Double Beds, Non Smoking, View (Skyline View)
- Executive Room, 1 King Bed, Non Smoking, Executive Level
- Executive Room, 2 Double Beds, Non Smoking
- Executive Suite, 2 Bedrooms, Non Smoking
- Suite, 1 King Bed, Non Smoking (Parlor)
- Room, 2 Double Beds, Accessible, Non Smoking (Mobility)
- Room, 1 King Bed, Accessible, Non Smoking (Mobility)
- Room, 1 King Bed, Non Smoking, View
At a glance
Key facts
Hotel size
- This hotel has 230 rooms
- This hotel is arranged over 11 floors
Arriving/leaving
- Check-in time 4:00 PM-midnight
- Check-out time is 11 AM
Restrictions related to your trip
- Tennessee may have travel restrictions in place due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Travelling with others
Pets
- Pets allowed (dogs and cats only)*
- Specific rooms only*
- 2 per room (up to 110 lbs)
- Food and water bowls and off-leash area available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Parking
- Onsite self parking (USD 22 per day; includes in/out privileges)
- Onsite RV/bus/truck parking (fees apply)
- Wheelchair-accessible parking on site
Offsite
- Free area shuttle within 3 miles
Payment types at the property
Other information
- Smoke-free property
FAQs for Crowne Plaza Memphis Downtown Hotel
Does Crowne Plaza Memphis Downtown Hotel offer free cancellation for a full refund? Yes, Crowne Plaza Memphis Downtown Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Crowne Plaza Memphis Downtown Hotel? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Crowne Plaza Memphis Downtown Hotel? Yes. Self parking costs USD 22 per day. RV/bus/truck parking is available. Is there a pool at Crowne Plaza Memphis Downtown Hotel? Yes, there's an outdoor pool. Are pets allowed at Crowne Plaza Memphis Downtown Hotel? Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 110 lbs per pet. There's a charge of USD 60.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available. What are the check-in and check-out times at Crowne Plaza Memphis Downtown Hotel? You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available. Are there restaurants at or near Crowne Plaza Memphis Downtown Hotel? Yes, there's an onsite restaurant, Notes & Provisions . The dining venue will be unavailable from November 19 2020 to February 28 2021 (dates subject to change). Nearby restaurants include Blue Plate Cafe (12-min walk), Charles Vergos' Rendevous (13-min walk), and Cafe Keough (14-min walk). Is there an onsite casino at Crowne Plaza Memphis Downtown Hotel? No, this hotel doesn't have a casino, but Southland Casino & Gaming (9-min drive) is nearby. What is there to do at Crowne Plaza Memphis Downtown Hotel and nearby? Crowne Plaza Memphis Downtown Hotel has an outdoor pool and a fitness center, as well as a picnic area and a garden.
Recent reviews
Good 7,4 From 565 reviews
Poor
Trash
Israel, us1 night family trip
Poor
Just awful
Absolutely disgusting hotel. Checked in, got to our room, it smelled heavily of cigarette smoke the floors were dirty and so we're the bathrooms. They toilets still had used toilet paper in them. Walked back down to the front desk, cancelled our reservation, and went to another hotel.
Jason, us1 night trip
Good
Mixed
Staff was very helpful and friendly. Bathroom was not cleaned well at all. There were old hairs and dirt under the sink and around the toilet.
John, us1 night family trip
Fair
Smelly
The hotel was dirty, especially the bathroom. The floor we were on smelled terrible as well much like an ash tray.
us2 night trip
Exceptional
Tho overlook of the city was awesome ,stay was awesome but u pay for parking but they say they arent responsible for damage ...well why am i paying 20 $ a night ..i didnt get it but it was a nice get away i will go bck again just for the view
Stephanielewis, us2 night romance trip
Exceptional
Best stay
The staff was super friendly the hotel room was clean the only problem with the Wi-Fi
Jimmy, us1 night trip with friends
Exceptional
I stay at the Crowne every time I am working in Memphis. I love the staff and feel safe.
Chrystal, us1 night business trip
Very good
The staff was helpful and friendly. The room was OK although next to busy Highway so bring earplugs if you can’t deal! Was great to be able to purchase a drink and also some food.
ROSE, us1 night business trip
Fair
I realize things have scaled back due to COVID but this protists not we’ll maintained. The floors in the elevator were filthy. Only two small pillows on a king bed.
Dana, us1 night family trip
Poor
The customer service representative was polite and helpful. The rooms were not clean.
us2 night trip
