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1 room, 2 adults

Crowne Plaza Memphis Downtown Hotel

3,5-star3,5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
300 N 2nd Street, Memphis, TN, 38105, United States of America

3.5-star hotel with outdoor pool, near Bass Pro Shops at the Pyramid
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Tennessee may have travel restrictions in place due to COVID-19. 

  • Was ok under the circumstances with Covid.Feb 5, 2021
  • All employees were very friendly and helpful. Room was cleanish. Mattress were NOT…Jan 30, 2021

Crowne Plaza Memphis Downtown Hotel

from ZAR 1,667
  • Standard Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Non Smoking (Quiet Floor)
  • Room, 2 Double Beds, Non Smoking (Quiet Floor)
  • Room, 2 Double Beds, Non Smoking, View (Skyline View)
  • Executive Room, 1 King Bed, Non Smoking, Executive Level
  • Executive Room, 2 Double Beds, Non Smoking
  • Executive Suite, 2 Bedrooms, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Parlor)
  • Room, 2 Double Beds, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Non Smoking, View

What’s around Crowne Plaza Memphis Downtown Hotel

Landmarks

  • In Downtown Memphis
  • Beale Street - 21 min walk
  • FedEx Forum - 22 min walk
  • National Civil Rights Museum at the Lorraine Motel - 29 min walk
  • Bass Pro Shops at the Pyramid - 9 min walk
  • AutoZone Park - 17 min walk
  • Orpheum Theatre - 20 min walk
  • Beale Street Landing - 24 min walk

Getting around

  • Memphis International Airport (MEM) - 15 min drive
  • Memphis Central Station - 3 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Tennessee may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only*

  • 2 per room (up to 110 lbs)

  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (USD 22 per day; includes in/out privileges)

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 3 miles

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Microwave in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Golfing nearby
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2320
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Notes & Provisions - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Crowne Plaza Memphis Downtown Hotel’s small print

Also known as

  • Crowne Plaza Hotel Memphis Downtown
  • Crowne Plaza Memphis Downtown
  • Crowne Plaza Memphis Downtown Hotel
  • Crowne Plaza Memphis
  • Memphis Crowne Plaza
  • Crowne Plaza Memphis Downtown
  • Crowne Plaza Memphis Downtown Hotel Hotel
  • Crowne Plaza Memphis Downtown Hotel Memphis
  • Crowne Plaza Memphis Downtown Hotel Hotel Memphis

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Self parking costs USD 22 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for USD 10.0 per day

Breakfast costs between USD 7 and USD 20 for adults, and USD 7 and USD 20 for children (approximately)

Pets are allowed for an extra charge of USD 60.00 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Memphis Downtown Hotel

  • Does Crowne Plaza Memphis Downtown Hotel offer free cancellation for a full refund?
    Yes, Crowne Plaza Memphis Downtown Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Memphis Downtown Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Memphis Downtown Hotel?
    Yes. Self parking costs USD 22 per day. RV/bus/truck parking is available.
  • Is there a pool at Crowne Plaza Memphis Downtown Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Crowne Plaza Memphis Downtown Hotel?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 110 lbs per pet. There's a charge of USD 60.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
  • What are the check-in and check-out times at Crowne Plaza Memphis Downtown Hotel?
    You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Crowne Plaza Memphis Downtown Hotel?
    Yes, there's an onsite restaurant, Notes & Provisions . The dining venue will be unavailable from November 19 2020 to February 28 2021 (dates subject to change). Nearby restaurants include Blue Plate Cafe (12-min walk), Charles Vergos' Rendevous (13-min walk), and Cafe Keough (14-min walk).
  • Is there an onsite casino at Crowne Plaza Memphis Downtown Hotel?
    No, this hotel doesn't have a casino, but Southland Casino & Gaming (9-min drive) is nearby.
  • What is there to do at Crowne Plaza Memphis Downtown Hotel and nearby?
    Crowne Plaza Memphis Downtown Hotel has an outdoor pool and a fitness center, as well as a picnic area and a garden.

Recent reviews

Good 7,4 From 565 reviews

Poor 2,0
Trash
Israel, us1 night family trip
Poor 2,0
Just awful
Absolutely disgusting hotel. Checked in, got to our room, it smelled heavily of cigarette smoke the floors were dirty and so we're the bathrooms. They toilets still had used toilet paper in them. Walked back down to the front desk, cancelled our reservation, and went to another hotel.
Jason, us1 night trip
Good 6,0
Mixed
Staff was very helpful and friendly. Bathroom was not cleaned well at all. There were old hairs and dirt under the sink and around the toilet.
John, us1 night family trip
Fair 4,0
Smelly
The hotel was dirty, especially the bathroom. The floor we were on smelled terrible as well much like an ash tray.
us2 night trip
Exceptional 10,0
Tho overlook of the city was awesome ,stay was awesome but u pay for parking but they say they arent responsible for damage ...well why am i paying 20 $ a night ..i didnt get it but it was a nice get away i will go bck again just for the view
Stephanielewis, us2 night romance trip
Exceptional 10,0
Best stay
The staff was super friendly the hotel room was clean the only problem with the Wi-Fi
Jimmy, us1 night trip with friends
Exceptional 10,0
I stay at the Crowne every time I am working in Memphis. I love the staff and feel safe.
Chrystal, us1 night business trip
Very good 8,0
The staff was helpful and friendly. The room was OK although next to busy Highway so bring earplugs if you can’t deal! Was great to be able to purchase a drink and also some food.
ROSE, us1 night business trip
Fair 4,0
I realize things have scaled back due to COVID but this protists not we’ll maintained. The floors in the elevator were filthy. Only two small pillows on a king bed.
Dana, us1 night family trip
Poor 2,0
The customer service representative was polite and helpful. The rooms were not clean.
us2 night trip

Crowne Plaza Memphis Downtown Hotel