At Tru by Hilton Knoxville West Turkey Creek, you'll be within a 15-minute drive of University of Tennessee. Guests can visit the fitness center for a workout, and freebies like breakfast, WiFi, and self parking are added perks. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
80 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free breakfast
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
Fitness center
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Towels
Stay connected
Desk
Free WiFi
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut
Frequently asked questions
Does Tru by Hilton Knoxville West Turkey Creek offer free cancellation for a full refund?
Yes, Tru by Hilton Knoxville West Turkey Creek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Knoxville West Turkey Creek?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Knoxville West Turkey Creek?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Knoxville West Turkey Creek?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Tru by Hilton Knoxville West Turkey Creek and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Tru by Hilton Knoxville West Turkey Creek like?
Tru by Hilton Knoxville West Turkey Creek is in Knoxville West, a short 17-minute walk from Turkey Creek Shopping Center.
Tru by Hilton Knoxville West Turkey Creek Reviews
Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,8/10
Cleanliness
8,8/10
Staff & service
8,4/10
Amenities
8,8/10
Property conditions & facilities
8,8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 December 2024
Sheila
Sheila, 2-night trip
Verified Hotels.com guest review
6/10 Good
09 December 2024
Nice hotel, not as comfy as we’d like
We were very pleased with our check in, Carla was super nice! Our room directly faced a very busy interstate, so we had very loud noise ALL night long. I don’t know if hotels.com reserved rooms are intentionally the worst rooms in the facility, but this isn’t the first time we’ve had similar experiences. We also had some heavy pot smoking close by, even though the hotel is smoke free. We know this is no fault of the hotel or hotels.com. Just that people are jerks and have no respect for themselves or others. When we complained, the front desk assured us they would address this issue. Breakfast had a nice variety in a clean environment. All of the staff we encountered were very friendly and helpful.
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
07 December 2024
Nice stay
Don’t listen to the bad reviews. We thought this place was quite good for a fairly inexpensive stay. Room was clean and comfortable. Staff were very pleasant. Breakfast was adequate with some hot choices. I loved the comfort and social ability of the lobby!!
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Sean
Sean, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 November 2024
Alex
Alex, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Eve
Eve, 1-night trip
Verified Hotels.com guest review
8/10 Very good
06 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
05 October 2024
Rhonda
Rhonda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Hotel was clean, room was comfortable but the hotel is close to the extremely loud highway. Bring a white noise machine and it will be fine! Dogs running on the floors in neighboring rooms were loud, but the white noise helps with that too! Other than the loud noises throughout the night, the hotel was great! Convenient location, easy to get around from.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
6/10 Good
26 September 2024
Sorry to Bother You!
Had three interactions with desk staff. Every time I had to wait for the person working to get off their phone, get up from the couch they were sitting on and walk over to the desk. When I checked in, there were 2 workers sitting on the couches. They looked at each other like they were playing mental rock-paper-scissors to see who had to get up to help me while I just stood there.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 September 2024
Brian
Brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Angela
Angela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
06 September 2024
we would stay here again
Travel
Travel, 3-night trip
Verified Expedia guest review
2/10 Poor
02 September 2024
Eric
Eric, 1-night trip
Verified Expedia guest review
6/10 Good
02 September 2024
Cody
Cody, 1-night trip
Verified Expedia guest review
10/10 Exceptional
01 September 2024
Andee
Andee, 1-night trip
Verified Expedia guest review
8/10 Very good
31 August 2024
Melissa
Melissa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
Everything was ok except the pillows were flat.
Myra
Myra, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Wish the location had some outdoor space opposite side from the highway to enjoy the night air. Parking was a little limited, but not horrible since two hotels shared the same parking area.
Diane
Diane, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
Pamela
Pamela, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Brenda
Brenda, 1-night family trip
Verified Hotels.com guest review
6/10 Good
14 August 2024
Marian
Marian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Amanda
Amanda, 1-night family trip
Verified Hotels.com guest review
6/10 Good
11 August 2024
Room was very small. There were limited options for setting things on surfaces, so I had to put things on the floor. There was no dresser, so I had to leave everything in my suitcase. There was no closet, just a pipe with hangers on it. The blanket on the bed was exactly the same size as the top of the mattress. This made me repeatedly try to kick the blanket over the side. When I realized that wouldn't work, I pulled the blanket over. I bumped into the bedframe, which has a sharp edge and it cut my shin. I will not be staying at Tru by Hilton again