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Rahat Palace Hotel

5.0 star property
Luxury hotel in Bostandyk District with 3 restaurants and spa

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rahat Palace Hotel

Interior
Interior
Lobby
Hypo-allergenic bedding, minibar, in-room safe, desk
Serves breakfast, lunch and dinner

Reviews

8,4 out of 10

Very good

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Gym
  • Spa
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business center

Feel at home (6)

  • Children stay free
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
The price is R2 626
R2 967 total
includes taxes & fees
07 Jan - 08 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Sofa bed - king
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Kitchenette
  • 166 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Breakfast, lunch, dinner served; international cuisine

Holiday Inn ALMATY, an IHG Hotel

Free parking
Free WiFi
Restaurant
Connecting rooms available
8.2 out of 10, Very good, (256)
The price is R1 406
R1 695 total
includes taxes & fees
02 Jan - 03 January 2025
Holiday Inn ALMATY, an IHG Hotel
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About the area

Map
29/6 St. Satpaev Avenue, Almaty, 050040

What's nearby

  • Almaty Central Stadium - 16 min walk - 1.4 km
  • Almaty Opera House - 5 min drive - 4.0 km
  • Zenkov Cathedral - 5 min drive - 4.5 km
  • MEGA Park - 5 min drive - 4.8 km
  • Panfilov Park - 6 min drive - 5.4 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 35 min drive
  • Almaty Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Barmaglot bar #ParmigianoGroup - ‬9 min walk
  • ‪Arena Pub - ‬6 min walk
  • ‪Traveler’s Coffee - ‬14 min walk
  • ‪Urbo Coffee - ‬2 min walk
  • ‪Vanilla - ‬12 min walk

About this property

Rahat Palace Hotel

When visiting Almaty, Rahat Palace Hotel is a great choice to consider. Guests can visit the spa to be pampered with hot stone massages, hydrotherapy, or mani/pedis, and Dzhambul, one of 3 restaurants, serves international cuisine and is open for breakfast and lunch. An indoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel.

Languages

English, Russian, Spanish

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Horse riding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (2368 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rahat Health Club has 5 treatment rooms. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Dzhambul - This restaurant specializes in international cuisine and serves breakfast and lunch.
Grill - This restaurant specializes in American cuisine and serves dinner only.
Tau Samal (seasonal) - This café specializes in Modern European cuisine and serves lunch and dinner. Open daily.
Yourt Bar & Lounge - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 7700 for adults and KZT 3850 for children
  • Airport shuttle service is offered for an extra charge of KZT 18500 per vehicle (one-way, maximum occupancy 3)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Google Pay and Apple Pay.

Also known as

Hotel Rahat
Hotel Rahat Palace
Rahat Palace
Rahat Palace Almaty
Rahat Palace Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel Almaty

Frequently asked questions

Does Rahat Palace Hotel offer free cancellation for a full refund?
Yes, Rahat Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rahat Palace Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Rahat Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Rahat Palace Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Rahat Palace Hotel?
Yes, an airport shuttle is available. The charge is KZT 18500 per vehicle one-way.
What are the check-in and check-out times at Rahat Palace Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Rahat Palace Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (3-min drive) is nearby.
What is there to do at Rahat Palace Hotel and nearby?
Have fun during the warmer months with activities nearby such as horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Rahat Palace Hotel also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Rahat Palace Hotel?
Yes, there are 3 onsite restaurants, featuring international cuisine.
Does Rahat Palace Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Rahat Palace Hotel like?
Rahat Palace Hotel is a short 16-minute walk from Almaty Central Stadium and 4 minutes' walk from Kazakhstan Museum of Arts.

Rahat Palace Hotel Reviews

Reviews

8,4

Very good

8,8/10

Cleanliness

8,6/10

Staff & service

8,4/10

Amenities

7,8/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

8/10 Very good

Stanley, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keith, 3-night trip
Verified Hotels.com guest review

8/10 Very good

A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Ri, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Maurice, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was really helpful and very nice!
Syuzanna, 1-night trip
Verified Expedia guest review

8/10 Very good

The Rahat Palace has been our favourite hotel in Almaty for some time Most of the facilities are excellent and the food and in particular the staff who are first class The one issue is that some areas would benefit from some TLC The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
Bernard, 9-night romance trip
Verified Expedia guest review

8/10 Very good

Ninoslav, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Stanislav, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Rooms and Reception
shadman, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

I booked President Suit for five nights. The air conditioners from 3 were not working. People at the front desk were disrespectful. Regarding the room, we did not have anything. I had to book another hotel and ran away from that place. The worst experience ever. Thank you to the Expedia team they work with, and I got a full refund in 24 hours.
Valentina, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Good view to mountains
Dilshod, 2-night family trip
Verified Expedia guest review

2/10 Poor

awful
Mohammad, 3-night trip
Verified Expedia guest review

2/10 Poor

Very disappointing
I had booked my room nearly 40 days before the actual stay. I called the hotel specifically to request for a non-smoking room. They confirmed the same on the call as well as via return mail. Nearly six weeks later when I enter into my room, the pungent smell makes me realise it was a smoking room. I told the reception who said they have no other rooms. I then went down and demanded to speak with a Manager - after some time, they allotted me a non-smoking room. When I went to the room, I realised it was much smaller - upon calling the reception again, I was told it was indeed one category lower and that it was the only room they had. So, in more than 20 years of travelling around the world, it was the first time when a hotel messed up and then, to make up for their mistake, DOWNGRADED ME!! And none of them even had the decency to apologize, let alone offer a voucher or credit to at least make up for the fact that they charged me for a higher category room but forced me to stay in a LOWER category room. Extremely unprofessional and thoroughly disappointing
Suvrat, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Gokay, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

A very nice hotel ! I stayed 10 days. I had a beautiful suite, really large. Most of the time, I had diner at the restaurant Moné : excellente and creative cuisine. At Wine store & Grill, I had a diner only one time It was good and very well done. Large breakfast the morning at the Dzhambul restaurant. There is even a vegan buffet. A lot of choice. A cook can prepare your food on demand. I recommend this hotel without any hesitation. I will come back.
GUILLAUME, 8-night business trip
Verified Expedia guest review

8/10 Very good

.
John, 3-night family trip
Verified Expedia guest review

6/10 Good

Simple and honest
Long and problematic check-in, no conciege sevice, problem with communication in English language, rooms old, incorrecf room given, poor.breakfast options
Lukasz, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location in the city, and a lovely place to stay at.
Verified Expedia guest review

8/10 Very good

Patrick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liliya, 6-night trip
Verified Expedia guest review

8/10 Very good

For the weary traveler who might have had a long journey to Almaty, this hotel is a great place to stay. Clean facilities, good food, friendly staff, and 24 hr room service. I was happy to get a cup of coffee at 430 am when I really needed it. Breakfast buffet is also very good.
Frank, 5-night business trip
Verified Expedia guest review

8/10 Very good

You didn't include the breackfast, which was unpleasant surprise for me.
Leon, 11-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Olga, 8-night trip
Verified Expedia guest review

2/10 Poor

Initially liked the floor plan but ultimately found it inconvenient. The lasting impression was that - with exception of one waiter and one very helpful and competent manager - the staff was unfriendly. They did not smile or greet guests and were often even resistant to help guests unless the guest insisted. There were other things: A 24-hour restaurant that looked closed at night because there was almost no lighting. A key card door system that went down and temporarily locked guests out of their rooms. A bed with a broken bedframe. Weak air conditioning. Would not stay here again or recommend it to anyone.
Denise, 6-night trip with friends
Verified Travelocity guest review

8/10 Very good

Dated carpets emitting unfresh smell
Daniya, 5-night trip
Verified Expedia guest review