Pros: Great location, nice lobby area, good lobby bar, great breakfast, good gym.
Cons: room could have been cleaner (e.g. there was mould in shower), towels/toiletries not always replenished, concierge service could be better (e.g. I was entitled to a free transfer from the airport to the hotel but after many emails clarifying this, it still appeared as a charge on my bill which then had to be rectified), service at pool bar was terrible, some common areas looking tired.
Overall not the 5* hotel/service I was expecting.