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SUNRISE Aqua Joy Resort - All inclusive

Photo gallery for SUNRISE Aqua Joy Resort - All inclusive

Beach
Property grounds
Property entrance
Standard Room | Free minibar items, in-room safe, desk, blackout drapes
International cuisine

Overview of SUNRISE Aqua Joy Resort - All inclusive

SUNRISE Aqua Joy Resort - All inclusive

4.0 star property
All-inclusive property in Al Mamsha El Seyahi with free water park and spa
7,6 out of 10 Good
7,6/10 Good

98 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Elmamsha, Hurghada, Hurghada
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 6 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Al Mamsha El Seyahi
  • Marina Hurghada - 10 min drive
  • Hurghada City Center - 12 min drive
  • Makadi Water World - 26 min drive
  • El Gouna Beach - 46 min drive

Getting around

  • Hurghada Intl. Airport (HRG) - 9 min drive

Restaurants

  • برجر كنج - 10 min drive
  • Кальян В Гранд Плазе!: - 16 min walk
  • فندق ذا جراند - 10 min walk
  • دانسنج بار - 3 min walk
  • بيانو بار - 1 min walk
Map

About this property

SUNRISE Aqua Joy Resort - All inclusive

Just 3.8 mi (6.1 km) from the airport, SUNRISE Aqua Joy Resort - All inclusive features a free water park and a free kids' club. Guests can visit the spa to indulge in massages, body wraps, or facials, and Heliodoro serves international cuisine. Other highlights at this upscale property include 6 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say good things about the helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Arabic, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Intertek Cristal (3rd party expert - Global), and SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 476 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Lifeguard on site

What to do

  • Fitness classes
  • Yoga classes
  • Pool table
  • Table tennis

Working away

  • Business center
  • Meeting room
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 6 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room
  • Waterslide
  • Lockers available

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Swan. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Heliodoro - This buffet restaurant specializes in international cuisine.
Basilico - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Manzoku - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Gamila - This restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.
El Marsa - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • Intertek Cristal (3rd party expert - Global)
  • SGS (3rd party expert - Global)
  • Safe Travels (WTTC - Global)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

SUNRISE Aqua Joy Resort
Aqua Joy Resort by SUNRISE

Frequently asked questions

Does SUNRISE Aqua Joy Resort - All inclusive offer free cancellation for a full refund?
Yes, SUNRISE Aqua Joy Resort - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at SUNRISE Aqua Joy Resort - All inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SUNRISE Aqua Joy Resort - All inclusive?
Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at SUNRISE Aqua Joy Resort - All inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at SUNRISE Aqua Joy Resort - All inclusive?
Sorry, there's no onsite parking at SUNRISE Aqua Joy Resort - All inclusive.
What are the check-in and check-out times at SUNRISE Aqua Joy Resort - All inclusive?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at SUNRISE Aqua Joy Resort - All inclusive and nearby?
Onsite recreation at SUNRISE Aqua Joy Resort - All inclusive includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. SUNRISE Aqua Joy Resort - All inclusive also has a waterslide, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near SUNRISE Aqua Joy Resort - All inclusive?
Yes, Heliodoro offers international cuisine.
What's the area around SUNRISE Aqua Joy Resort - All inclusive like?
SUNRISE Aqua Joy Resort - All inclusive is in Al Mamsha El Seyahi, a short 13-minute walk from Hurghada Museum.

Reviews

7,6

Good

8,1/10

Cleanliness

8,0/10

Staff & service

7,5/10

Amenities

8,1/10

Property conditions & facilities

7,2/10

Eco-friendliness

Reviews

2/10 Poor

hoomi, 2-night trip
Verified Expedia guest review

6/10 Good

No parking, bad bathroom
Verified Expedia guest review

6/10 Good

Kazunari, 2-night trip
Verified Hotels.com guest review

6/10 Good

Bad communication with airport transfer services. 45 minutes to get someone to help with the luggage. Food is average and with no service. Buffet removes the food before closing hours and don’t help you with drinks or anytime. A few efficient employees, mostly slow.
Marcelo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff. Welcoming to all...
The staff are 100% on point!
Shareef, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Yahia Said Mohammed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 7-night family trip
Verified Hotels.com guest review

6/10 Good

fibi, 1-night trip
Verified Expedia guest review

8/10 Very good

I like boll and staff and I feel good
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Waleed, 4-night family trip
Verified Hotels.com guest review