2/10 Poor
25 February 2023
hoomi
hoomi, 2-night trip
Verified Expedia guest review
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SUNRISE Aqua Joy Resort - All inclusive
Hurghada beachfront property with 7 restaurants and free water park
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SUNRISE Aqua Joy Resort - All inclusive
Photo gallery for SUNRISE Aqua Joy Resort - All inclusive
Overview of SUNRISE Aqua Joy Resort - All inclusive
7,6 out of 10 Good
7,6/10 Good
Property highlights
- Restaurant
- Bar
- Pool
- Free breakfast
- Gym
- Free WiFi
Elmamsha, Hurghada, Hurghada
Main amenities
- Daily housekeeping
- On a private beach
- 7 restaurants and 7 bars/lounges
- Full-service spa
- 6 outdoor pools
- Free water park
- Free children's club
- Free supervised childcare
- Fitness center
- Sauna
- Steam room
- Beach umbrellas
Feel at home
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Children's club (free)
- Connecting/adjoining rooms available
- Private bathroom
Room options
View all photos for Swim Up Room (Adult Only +16)
Swim Up Room (Adult Only +16)
View all photos for Standard Room
Standard Room
View all photos for Family Bunk Bed Room
Family Bunk Bed Room
View all photos for Mega Family Room
Mega Family Room
Family Jacuzzi Suite
View all photos for Standard Room
Standard Room
About this area
What's nearby
- In Al Mamsha El Seyahi
- Marina Hurghada - 10 min drive
- Hurghada City Center - 12 min drive
- El Gouna Golf Club - 31 min drive
Getting around
Restaurants
- برجر كنج - 10 min drive
- فندق ذا جراند - 10 min walk
- دانسنج بار - 3 min walk
- بيانو بار - 1 min walk
- بيتش بار - فندق سلطان بيتش الغردقة - 1 min walk
About this property
SUNRISE Aqua Joy Resort - All inclusive
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Languages
Arabic, English, German, Russian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SGS (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
At a glance
Hotel size
- 476 rooms
Arriving/Leaving
- Check-in time from 2:00 PM - anytime
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Local laws may restrict unmarried guests from sharing a room
Children
- Babysitting*
- Free supervised childcare
- Free children's club
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- No onsite parking
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free buffet breakfast each morning 7:00 AM–10:30 AM
- 7 restaurants
- 7 bars/lounges
- Beach bar
- Poolside bar
- Coffee/tea in a common area
- 24-hour room service
- Snack bar/deli
Traveling with children
- Free children's club
- Free water park access
- Children's pool
- Playground
- Free supervised childcare/activities
- Children's games
- Lifeguard on site
What to do
- On a private beach
- Fitness classes
- Yoga classes
- Beach volleyball
- Pool table
- Table tennis
Working away
- Business center
- Meeting room
- Conference space (2153 square feet)
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Pool loungers
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Fitness center
- 6 outdoor pools
- Free water park
- Arcade/game room
- Full-service spa
- Sauna
- Steam room
- Waterslide
- Lockers available
Accessibility
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
Room amenities
Be entertained
- LCD television
- Satellite TV channels
Home comfort
- Air conditioning
- Stocked minibar (select free items)
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Bed sheets provided
What to enjoy
- Fireplace
- Individually furnished and decorated
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Free WiFi
- Phone
- Electrical adapters/chargers
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, Swan. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Heliodoro - This buffet restaurant specializes in international cuisine.
Basilico - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Manzoku - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Gamila - This restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.
El Marsa - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
- Pool access available from 6:00 AM to 6:00 PM
- Guests under 16 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of:
- Safe Travels (WTTC - Global)
- Intertek Cristal (3rd party expert - Global)
- SGS (3rd party expert - Global)
- COVID-19 Guidelines (CDC)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Also known as
SUNRISE Aqua Joy Resort
Aqua Joy Resort by SUNRISE
Frequently asked questions
Reviews
7,6
Good
8,0/10
Cleanliness
8,0/10
Staff & service
7,6/10
Amenities
8,0/10
Property conditions & facilities
7,2/10
Eco-friendliness
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