Pullman Cologne

Photo gallery for Pullman Cologne

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Pullman Cologne

UNESCO Sustainable Travel Pledge

Pullman Cologne

4.5 star property
Luxury hotel with spa, near Wallraf-Richartz-Museum

9,0/10 Superb

996 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Helenenstr. 14, Cologne, NW, 50667
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference center
  • 16 meeting rooms
  • UNESCO Sustainable Property
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Innenstadt
  • Cologne Cathedral - 14 min walk
  • LANXESS Arena - 36 min walk
  • Chocolate Museum - 10 min drive
  • Claudius Therme - 15 min drive
  • Cologne Trade Fair Grounds - 13 min drive
  • Cologne Zoo - 15 min drive
  • RheinEnergieStadion - 28 min drive
  • Phantasialand - 38 min drive

Getting around

  • Cologne - Bonn Airport (CGN) - 18 min drive
  • Duesseldorf International Airport (DUS) - 48 min drive
  • Cologne West Station - 12 min walk
  • Köln Dom/Central Station (tief) - 15 min walk
  • Cologne Central Station - 15 min walk
  • Friesenplatz U-Bahn - 6 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Neumarkt U-Bahn - 9 min walk

About this property

Pullman Cologne

Pullman Cologne puts you 0.7 mi (1.1 km) from Cologne Cathedral and 1.8 mi (3 km) from LANXESS Arena. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or body treatments. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a terrace. Fellow travelers love the comfortable beds and breakfast. The property is just a short walk to public transportation: Friesenplatz U-Bahn is 6 minutes and Appellhofplatz Breite Strasse U-Bahn is 7 minutes.

Languages

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 29 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

Working away

  • 16 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1971
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

E.l.f. - Onsite brasserie. Open daily.
LAB12 - Onsite bar. Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 percent will be charged

Optional extras

  • Wired Internet access is available in guestrooms for EUR 9.90 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 29 per person (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to October 13:
  • Bar/Lounge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 35.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 18 per pet, per night

Parking

  • Self parking costs EUR 29 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

Overall score and ratings

9,0

Superb

9,1/10

Cleanliness

8,9/10

Staff & service

8,8/10

Amenities

8,9/10

Property conditions & facilities

8,8/10

Eco-friendliness

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel with helpful staff. Room was spacious, clean, and comfortable. Two free bottles of water left in our room everyday was a nice touch. Breakfast was good with many choices. Hotel was centrally located, only 15 minute walk from the Cathedral. Overall, great hotel with excellent service.
Celia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amornrat, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel close to everything with lovely clean rooms and very friendly staff
Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel.
Lovely hotel, very comfortable, excellent friendly staff and good location
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I liked the hotel, specially the staff were extremely helpful, polite and spoke English which is a plus in Cologne sometimes.
Shahab, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Recommended
Great hotel, comfortable rooms, clean and spacious. Continental breakfast was ok, good selection. Shame the restaurant wasn't open in the evening (only bar).
Aleksandra, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Will, 4-night trip
Verified Hotels.com guest review