Excelsior Hotel Ernst am Dom

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Hypo-allergenic bedding, free minibar, in-room safe
Suite (Excelsior) | Living area | Flat-screen TV, tablet
Hypo-allergenic bedding, free minibar, in-room safe
Suite, View (Cathedral View) | Hypo-allergenic bedding, free minibar, in-room safe

Overview of Excelsior Hotel Ernst am Dom

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Excelsior Hotel Ernst am Dom

5.0 star property
Luxury hotel with 2 restaurants, near Cologne Cathedral

9,4/10 Exceptional

910 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Air conditioning
Map
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Free train station pick-up
  • Fitness center
  • Valet parking
  • Self parking
  • 24-hour room service
  • In-room childcare
  • Business center
  • Airport shuttle
  • Limo/town car service
For families
  • Children stay free
  • Supervised childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television

Choose dates to view prices

About this area

What's nearby

  • In Innenstadt
  • Cologne Cathedral - 4 min walk
  • Chocolate Museum - 6 min drive
  • Cologne Trade Fair Grounds - 11 min drive
  • LANXESS Arena - 11 min drive
  • Phantasialand - 35 min drive

Getting around

  • Cologne - Bonn Airport (CGN) - 14 min drive
  • Duesseldorf International Airport (DUS) - 49 min drive
  • Cologne (QKL-Cologne Central Train Station) - 3 min walk
  • Köln Dom/Central Station (tief) - 4 min walk
  • Cologne Central Station - 4 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Heumarkt U-Bahn - 12 min walk
  • Neumarkt U-Bahn - 14 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)

About this property

Excelsior Hotel Ernst am Dom

5-star luxury hotel in the heart of Innenstadt
Excelsior Hotel Ernst am Dom is located close to Cologne Cathedral, and provides a roundtrip airport shuttle, a terrace, and shopping on site. Enjoy Asian cuisine and more at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • Buffet breakfast (surcharge), free train station pick-up, and valet parking (surcharge)
  • Limo/town car service, a front desk safe, and a banquet hall
  • Luggage storage, wedding services, and a 24-hour front desk
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 136 individually furnished rooms feature comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, childcare services, and tablet computers

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 29 per day)
  • Onsite valet parking (EUR 29 per day; includes in/out privileges)

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Free train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1863
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Tablet computer
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Hanse Stube - Onsite restaurant. A children's menu is available.
Taku - This restaurant specializes in Asian cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 percent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 39 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self parking costs EUR 29 per day
  • Valet parking costs EUR 29 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Ernst Excelsior
Ernst Hotel
Excelsior Ernst
Excelsior Ernst Cologne
Excelsior Ernst Hotel
Excelsior Hotel Ernst am Dom
Excelsior Hotel Ernst Cologne
Hotel Ernst
Hotel Ernst Excelsior
Hotel Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Ernst am Dom Cologne
Excelsior Ernst am Dom
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne

Frequently asked questions

Does Excelsior Hotel Ernst am Dom offer free cancellation for a full refund?
Yes, Excelsior Hotel Ernst am Dom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Excelsior Hotel Ernst am Dom?
As of 04 October 2022, prices found for a 1-night stay for 2 adults at Excelsior Hotel Ernst am Dom on 04 November 2022 start from R4 207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Excelsior Hotel Ernst am Dom?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Excelsior Hotel Ernst am Dom?
Yes, pets are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Excelsior Hotel Ernst am Dom?
Yes. Self parking costs EUR 29 per day. Valet parking costs EUR 29 per day.
Is airport shuttle service offered by Excelsior Hotel Ernst am Dom?
Yes, an airport shuttle is available. The charge is EUR 65.00 per vehicle one-way.
What are the check-in and check-out times at Excelsior Hotel Ernst am Dom?
You can check in from 3:00 PM - 5:30 AM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Excelsior Hotel Ernst am Dom and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Excelsior Hotel Ernst am Dom?
Yes, there are 2 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Meister Bock Wurstbasar (3-min walk), Merzenich (3-min walk), and Starbucks (4-min walk).
What's the area around Excelsior Hotel Ernst am Dom like?
Excelsior Hotel Ernst am Dom is in Innenstadt, a short 7-minute walk from Appellhofplatz Breite Strasse U-Bahn and 4 minutes' walk from Cologne Cathedral. Travelers love the hotel's prime location.

Overall score and ratings

9,4

Exceptional

9,6/10

Cleanliness

9,6/10

Staff & service

9,4/10

Amenities

9,3/10

Property conditions & facilities

9,2/10

Eco-friendliness

10/10 Exceptional

Tammy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel is by the train station. You do not get the breakfast with Expedia and the staff was not the best.
Anita, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect location and a splendid hotel
Christian, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice older property that has been updated. It looks wonderful and everyone was great.
Ritesh, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome!!
Great venue, beautiful hotel both the room and all the facilities. Excellent service!
Lisa, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

close to the Cathedral and very elegant
Heather, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

GREAT PLACE TO STAY IN COLOGNE
I love this hotel, is very convenient to everything. The people who work in the hotel are really helpful and friendly, the food serve was delicious, and the place is clean and elegant. I will definitely come back again. Great experience 👍
Kenneth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andreina, 4-night trip
Verified Expedia guest review

8/10 Very good

shower needs extensive work
Compared to my previous stays in this hotel (8 so far), the room was very small and the shower was poor; the shower was actually an adapted bath tub and difficult to use unless you sit down in the bath tub.
Ralf I, 2-night business trip
Verified Hotels.com guest review