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SureStay Plus Hotel by Best Western Durham Medical Center

2.5 star property
Hotel convenient to Duke University Hospital

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Durham Medical Center

Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains
Combined shower/bathtub, free toiletries, hair dryer, towels
Free daily full breakfast
Lobby
Located near Duke University, SureStay Plus Hotel by Best Western Durham Medical Center offers a warm welcome with full breakfast and convenient laundry facilities. Unwind at the gym or connect at the business center, where free WiFi is available to all guests.

Reviews

5.8 out of 10

Popular amenities

  • Free breakfast
  • Gym
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
  • Free parking

Main amenities (10)

  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Conference space
  • Meeting room
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is R1 202
R1 364 total
includes taxes & fees
08 Jun - 09 Jun

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
3710 Hillsborough Rd, Durham, NC, 27705-2906

What's nearby

  • Duke University Hospital - 3 min drive - 3.4 km
  • Duke University Chapel - 4 min drive - 3.3 km
  • Cameron Indoor Stadium - 6 min drive - 4.7 km
  • Duke University - 6 min drive - 4.7 km
  • Durham Performing Arts Center - 6 min drive - 7.4 km

Getting around

  • Raleigh-Durham International Airport (RDU) - 23 min drive
  • Durham Station - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cookout - ‬4 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min walk
  • ‪Biscuitville - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Durham Medical Center

SureStay Plus Hotel by Best Western Durham Medical Center puts you within a 10-minute drive of Duke University and Duke University Hospital. Guests can enjoy the fitness center, and hiking/biking trails and mountain biking are nearby. Also, this hotel is within a short drive of Research Triangle Park. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 36 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Meeting room
  • Conference space (480 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1989
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0 per stay (rates may vary)

Renovations and closures

The following facilities will be closed during August, September, October, November, December, and January:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 25 per stay
  • Pets are allowed for an extra charge of USD 15 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Quality Durham
Quality Inn Durham
Baymont Inn Durham Hotel
Baymont Inn Durham
Quality Inn Suites
Durham Medical Park Inn Suites
Quality Inn Suites Medical Park
SureStay Plus Hotel by Best Western Durham Medical Center Hotel
SureStay Plus Hotel by Best Western Durham Medical Center Durham

Frequently asked questions

Are pets allowed at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 80 lbs per pet. There's a charge of USD 15 per pet, per day, and there's also a deposit of USD 25 per stay. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Durham Medical Center?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at SureStay Plus Hotel by Best Western Durham Medical Center and nearby?

Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. SureStay Plus Hotel by Best Western Durham Medical Center also has a fitness center.

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SureStay Plus Hotel by Best Western Durham Medical Center Reviews

Reviews

5,8

5,8/10

Cleanliness

6,8/10

Staff & service

5,0/10

Amenities

5,4/10

Property conditions & facilities

5,4/10

Eco-friendliness

Popular mentions

Room
Bed
Breakfast
Service staff
Shower
Bathroom
Air conditioning
Lobby
Toilet
Water

Reviews

10/10

Sure, I'd do it again
1-night trip

8/10

The hotel was good accommodations for an overnight/weekend stay. The location was very convenient for shopping, walking, eating, and access to the interstate.
1-night trip

2/10

This place was a dump. The bathtub needed to be replaced 20 years ago. We actually left and didn't sleep there is was so disgusting. I wouldn't stay in one of these rooms if they paid me to.
1-night trip

8/10

The property is old but everything was clean and comfortable. Staff friendly and beds good.
1-night trip

2/10

I am asking for a refund left the hotel with an hour of being there . Could not stay at all.
1-night trip

4/10

Our tv remote would not control the tv both nights so we had zero tv in our room the whole weekend
2-night trip

6/10

Most definitely not a place for kids.. Me and my kids went there while i was visiting my nephew at Duke childrens hospital.. Alot of drug activity outside, blood was splattered on bathroom wall.. Will not be back!
2-night trip

6/10

It was decent for the price
2-night trip

4/10

Hotel is run down. Needs much physical improvement. Sketchy area. Police were there checking on something that happened on second floor. I thought being near Medical Center, this would be a decent place to stay. I do not recommend.
2-night trip

10/10

Staff is friendly.
2-night trip

6/10

The property was fine but the area surrounding was a bit much. I was woken up early every morning by screaming and arguing from patrons outside the hotel. It was okay for the price and a quick stay but I wish they had better security or control.
2-night trip

10/10

Rooms were nice
1-night trip

8/10

Very nice and affordable
3-night trip

8/10

The Whole Stay was AWESOME Sam and the staff were very accommodating. The Breakfast was awesome and we will be staying again.
1-night trip

2/10

Floors feel spongy while walking down the hall. Water constantly dripping from shower head. Water hooked up backwards in the sink. Hot water on the right cold water on the left. Large temperature fluctuations in water temperature while using the shower. Signs posted Smoke-Free facility however The aroma of marijuana being smoked permeated throughout the third floor. Some type of Dead bug on the floor.(I may have stepped on it)
1-night trip

4/10

Front desk clerk was very polite at check in. The room was not very clean. The floor looked like it had never met a mop. The bathtub was gross. We were too tired to do anything else so we sprayed the bed down with alcohol and didn’t use the covers.
1-night trip

6/10

Old facility. Clean room.
1-night trip

10/10

Nice place

6/10

It is ok place.
1-night trip

10/10

Really good
4-night trip

10/10

Close to several good restaurants
5-night trip

10/10

Everything was good
1-night trip

4/10

The people that run the front desk were absolutely rude and unhelpful. I had turned my towels into housekeeping during housekeeping hours but they failed to bring me any clean ones back. So that following evening I called down to the front desk and asked if I could please get some towels and I was told that it was marked on his paperwork that we had already received towels for that day and we were not eligible to get any clean towels. I had to go down the street and purchase some towels to take my shower that evening. I also needed quarters to complete my laundry cycle. I had enough quarters to start the wash but did not have enough for the dryer and I was told that he could not give me the quarters that he had in the register because he needed them for other customers. That I would have to walk to a store or figure something else out to complete my laundry. The first morning I had spilled just a little bit of coffee on the floor next to my bed, so I used one of the towels that I have bought the night before to clean up my mess and when I looked at the towel after I was done it was near black! Absolutely disgustingly dirty. There's no way that these floors were cleaned before I entered this room.
1-night trip

10/10

I really liked this place for the designated smoking areas outside. I have been 3 times now with my family for hospital visits. It does seem like families with little kids stay here for weeks at a time.
1-night trip

2/10

Multiple knocks on our door throughout the night. Very unsafe.
1-night trip