Guests
All properties in Balikpapan, East Kalimantan, Indonesia

Four Points by Sheraton Balikpapan

4-star hotel in Balikpapan with outdoor pool and restaurant

  • Free WiFi and free parking
From
ZAR 666

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Premium Suite, 1 Bedroom, Non Smoking, Pool View - Bathroom
  • Deluxe Room, 1 King Bed, Non Smoking, City View - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 50.
1 / 50Outdoor Pool
Jalan Pelita No.19, Balikpapan, 76115, Indonesia
9,2.Superb.
  • Nice staff

    Aug 14, 2020

  • Cleanliness and friendly staff. Its near the airport so no need to worry about your…

    Feb 13, 2020

See all 14 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 138 shared guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

What’s around

  • E Walk - 4.8 mi / 7.7 km
  • Plaza Balikpapan - 6.5 mi / 10.4 km
  • Monument Perjuangan Rakyat - 7.6 mi / 12.2 km
  • Pantai Monpera - 7.6 mi / 12.2 km
  • Kemala Beach - 7.8 mi / 12.6 km
  • Pantai Banua Patra - 8.1 mi / 13.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Premium Room, 1 King Bed, Pool View, Corner
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Premium Suite, 1 Bedroom, Non Smoking, Pool View
  • Premium Room, 1 King Bed, Non Smoking, Pool View
  • Premium Room, 2 Twin Beds, Non Smoking

What’s around

Landmarks

  • E Walk - 4.8 mi / 7.7 km
  • Plaza Balikpapan - 6.5 mi / 10.4 km
  • Monument Perjuangan Rakyat - 7.6 mi / 12.2 km
  • Pantai Monpera - 7.6 mi / 12.2 km
  • Kemala Beach - 7.8 mi / 12.6 km
  • Pantai Banua Patra - 8.1 mi / 13.1 km

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 2 min drive
  • Free airport shuttle
map
See on map
Jalan Pelita No.19, Balikpapan, 76115, Indonesia

At a glance

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Number of meeting rooms - 7

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Braille signage
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Shared accommodations

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of IDR 150000 for adults and IDR 75000 for children (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for IDR 350000.0 per night

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 6:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted.

Also known as

  • Four Points by Sheraton Balikpapan Hotel
  • Four Points by Sheraton Balikpapan Balikpapan
  • Four Points by Sheraton Balikpapan Hotel Balikpapan

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Four Points by Sheraton Balikpapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 7:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Dandito (2.4 mi), Delicia Cafe (3.2 mi), and Roti Tiam (3.2 mi).
  • Yes, a free airport shuttle is available.
  • Four Points by Sheraton Balikpapan has an outdoor pool and a fitness center.
9,2.Superb.
  • 4,0.Fair

    The location of the hotel is ofcourse near to the airport but not nice location. Its a narrow road to reach there and all dark. Looks like a ghost area. Hotel should have put in more light outside to make it brighter. Also there are no shops or restaurants nearby so you need to go to city all the time. Breakfast menu is not nice at all and very less options (unless you like local food). Lobby of the hotel is as grand as it is expected for Marriott hotels. And most importantly, you will be awake at 4.30 am everyday with the loud sound of Azaan (Moslim prayer). Overall it was a bad experience

    PushkarPatil, 2 night business trip, Dec 7, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    My stay at Four Points

    Best hotel in Balikpapan

    Mohamed Azman, 3 night business trip, Nov 4, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Nice property conveniently close to airport! Beds a bit hard. Breakfast very basic. Loud mosque nearby.

    Glenn, 1 night family trip, Oct 9, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Variety breakfast.

    AraFashiera, 1 night business trip, Oct 5, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    I like all stuff from this hotel, but didn’t like the shower due to hot water not working

    2 night business trip, Aug 28, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Best hotel in Balikpapan

    Nice service and kind people, good facilities, clean and safe

    1 night trip, May 14, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Accueil parfait et confort de la chambre sensationnel

    1 night trip, Nov 10, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    1 night trip, Sep 25, 2020

    Verified Expedia guest review

  • 8,0.Very good

    3 night trip, Feb 2, 2020

    Verified Expedia guest review

  • 8,0.Very good

    1 night trip, Sep 6, 2019

    Verified Expedia guest review

See all 14 reviews