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All properties in Shenzhen, Guangdong, China

Park Hyatt Shenzhen

Luxury hotel with full-service spa, connected to the convention center, near Coco Park

  • Free WiFi and free parking
  • Park Hyatt Shenzhen
  • Pool
  • Pool
  • Pool
  • Guest Room
  • Pool
1 / 61Pool
9,4.Exceptional.
  • Everything is perfect. Everything is new, the room facility is modern and new. the…

    Jan 10, 2020

  • incredible stay! Only glitch was the concierge booking for our car pick up upon arrival…

    Dec 12, 2019

See all 19 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 195 smoke-free guestrooms
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Terrace

What’s around

  • In Futian
  • Coco Park - 4 min walk
  • Shenzhen Convention and Exhibition Center - 15 min walk
  • Huaqiangbei - 30 min walk
  • Splendid China Folk Village - 4.8 mi / 7.7 km
  • Window of the World - 6.1 mi / 9.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room (Skyline View)
  • Room, 1 King Bed, City View
  • Room, 2 Twin Beds, City View
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed
  • Suite (Park)
  • Executive Suite (Park)
  • Room, 2 Twin Beds
  • Suite (Skyline View)
  • Room, 1 King Bed (Skyline View)
  • Room, 2 Twin Beds (Skyline View)

Location

  • In Futian
  • Coco Park - 4 min walk
  • Shenzhen Convention and Exhibition Center - 15 min walk

What’s around

Landmarks

  • In Futian
  • Coco Park - 4 min walk
  • Shenzhen Convention and Exhibition Center - 15 min walk
  • Huaqiangbei - 30 min walk
  • Splendid China Folk Village - 4.8 mi / 7.7 km
  • Window of the World - 6.1 mi / 9.8 km
  • Happy Valley - 6.5 mi / 10.5 km
  • Shenzhen Safari Park - 11.6 mi / 18.7 km

Getting around

  • Hong Kong International Airport (HKG) - 53 min drive
  • Shenzhen Intl. Airport (SZX) - 38 min drive
  • Hong Kong Lok Ma Chau Station - 30 min walk
  • Shenzhen Station - 5 min drive
  • Shenzhen North Railway Station - 10 min drive
  • Shenzhen Convention and Exhibition Center Station - 2 min walk
  • Futian Station - 10 min walk
  • Shopping Park Station - 12 min walk

At a glance

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 48 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • China may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16146
  • Conference space size (meters) - 1500

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Pay movies

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, 水疗.

The spa is open daily.

Dining

Glass House - Onsite restaurant.

Living Room - Onsite café. Open daily.

Garden Pavilion - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Small print

Also known as

  • Park Hyatt Shenzhen Hotel Shenzhen
  • Park Hyatt Shenzhen Hotel
  • Park Hyatt Shenzhen Shenzhen
  • Park Hyatt Shenzhen Shenzhen
  • Park Hyatt Shenzhen Hotel
  • Park Hyatt Shenzhen Shenzhen
  • Park Hyatt Shenzhen Hotel Shenzhen

Optional extras

Rollaway beds are available for CNY 403 per night

Buffet breakfast is offered for an extra charge of CNY 308 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Park Hyatt Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there are 5 onsite restaurants, featuring alfresco dining and Chinese cuisine. Nearby restaurants include Brotzeit (4-min walk), New York Pizza Delivery (8-min walk), and Baia Burger Concept (10-min walk).
  • Park Hyatt Shenzhen has a spa and an indoor pool, as well as a fitness center.
9,4.Exceptional.
  • 2,0.Poor

    Don’t stay here!

    1st of all hotels.com indicates breakfast for 2, registration fest told us there was no breakfast included...then when I showed them my reservation she said “no only for 1”. Spent and house on hotel.com chat trying to figure it out useless. Next we headed to the elevator which randomly open on wrong follow and would no go up to our floor. Headed back down to lobby as was escorted up by manager. If that wasn’t bad enough...I ordered room service salt and pepper grinders were empty... $28 for scrambled eggs... Finally, I go to take a bath and it clearly had not been cleaned from prior guest... expensive earrings along with hair left behind. They told my colleague that I was not going to happy regardless and knew I would write a bad review... my colleagues room had a welcome note address to someone else! If in Shenzhen stay at the Regis!!! This is were I will go back on future visits ... BTW this in my 5th 3 week trip to C

    Vittoria A., 3 night business trip, Oct 23, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great people, great service. The staff are very knowledgable and professional.

    1 night family trip, Oct 5, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Pretty nice

    JING YAN, 1 night business trip, Jun 3, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    love this park hyatt very good location and it’s super new

    2 night trip, Apr 2, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    入住体验极好,下次出差还选择他

    入住体验极好,下次出差还选择他

    changjiang, 1 night business trip, Jan 14, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    愉悅的住宿

    房間舒適,餐點美味,閣樓酒吧很棒,整體而言是個愉悅的住宿經驗!

    Kuangyu, 1 night business trip, Jan 7, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    A very pleasant experience indeed

    Location is very good, just 2 minutes away from an underground entrance, which leads to a major station as well as underground shopping streets which again lead to different malls of shops and restaurants. The hotel is very new, but staff are already well trained. Rooms are not exactly big but spacious enough and very well equipped and decorated to be very comfortable. There is only one small complaint: the swimming pool environment is excellent, and the changing rooms are equipped with very nice and sizable warm jacuzzi pools. However the indoor swimming pool water temperature is far too low. I did 6 laps and I was still freezing ! Overall, it is very nice and I will certainly re-visit. Please adjust the swimming pool water temperature!

    jenkins, 1 night trip, Dec 27, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    매우 훌륭하고 좋았습니다. 다만 직원들 중에 영어를 못 알아듣는 분들이 있어 약간 불편했습니다

    Hyunju, 1 night family trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    何から何まで最高のホテル

    2 night business trip, Dec 4, 2019

    Verified Expedia guest review

  • 6,0.Good

    1 night business trip, Jan 16, 2020

    Verified Hotels.com guest review

See all 19 reviews