Escape to Crystalbrook Bailey, a luxury eco-certified hotel near Cairns Esplanade. Unwind at the garden or by the outdoor pool and enjoy breakfast, dinner at one of 3 on-site restaurants with a poolside location. With free in-room WiFi and helpful staff who provide tour assistance, this hotel offers relaxation and convenience.
Reviews
9,29,2 out of 10
Wonderful
Popular amenities
Pool
Electric vehicle charging point
Non-smoking
Bar
Parking available
Gym
Main amenities (12)
3 restaurants and 3 bars/lounges
Outdoor pool
24-hour fitness center
Free use of bicycles
Self parking
Room service
24-hour front desk
Air conditioning
Garden
Front-desk safe
Water dispenser
Laundry service
Feel at home (6)
Television
Garden
Coffee/tea maker
Blackout drapes/curtains
Elevator
Bathrobes
The current price is R2 391
R2 391
R2 631 total
includes taxes & fees
21 Feb - 22 Feb
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Urban King
Urban King
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
Rainfall showerhead
25 sq m
City view
Sleeps 2
1 King Bed
View all photos for Two Bedroom Residence
Two Bedroom Residence
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
70 sq m
City view
Sleeps 5
1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
View all photos for Urban Twin
Urban Twin
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
Rainfall showerhead
Hair dryer
25 sq m
City view
Sleeps 2
2 Twin Beds
View all photos for Urban Queen
Urban Queen
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
Rainfall showerhead
25 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Family Urban
Family Urban
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
50 sq m
City view
Sleeps 4
1 King Bed and 2 Twin Beds
View all photos for Urban Master
Urban Master
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Rainfall showerhead
30 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for One Bedroom Residence
One Bedroom Residence
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
50 sq m
City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Three Bedroom Residence
Three Bedroom Residence
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
95 sq m
City view
Sleeps 6
1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
Crystalbrook Bailey offers a great location, putting you within just a 10-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. Guests can take a dip in the outdoor pool or grab a bite to eat at CC's Bar & Grill, which is one of 3 restaurants and serves breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
217 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 1 per cent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (AUD 12 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
3 bars/lounges
Room service (limited hours)
Water dispenser
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Free bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
24-hour fitness center
An outdoor pool
Bicycle parking
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
First-run movies
Netflix
Streaming services
Home comfort
Air conditioning
Espresso maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free tea bags/instant coffee
More
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CC's Bar & Grill - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arte - This wine bar serves dinner only. Open select days.
Pachamama - This poolside cocktail bar serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: AUD 75 per day
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1 percent
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Parking
Self parking costs AUD 12 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 9:00 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence
Frequently asked questions
Does Crystalbrook Bailey offer free cancellation for a full refund?
Yes, Crystalbrook Bailey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crystalbrook Bailey?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Crystalbrook Bailey?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystalbrook Bailey?
Yes. Self parking costs AUD 12 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Crystalbrook Bailey?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Crystalbrook Bailey?
No, this hotel doesn't have a casino, but Reef Hotel Casino (9-min walk) and Cazalys Cairns (4-min drive) are both nearby.
What is there to do at Crystalbrook Bailey and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a 24-hour fitness center. Crystalbrook Bailey also has a garden.
Are there restaurants at or near Crystalbrook Bailey?
Yes, there are 3 onsite restaurants, featuring poolside dining.
What's the area around Crystalbrook Bailey like?
Crystalbrook Bailey is a short 2-minute walk from Cairns Esplanade and 7 minutes' walk from Cairns Central Shopping Centre. Travelers say that the hotel is in a great location.
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Crystalbrook Bailey Reviews
Reviews
9,2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4/10
Cleanliness
9,4/10
Staff & service
9,0/10
Amenities
9,2/10
Property conditions & facilities
9,2/10
Eco-friendliness
Reviews
10/10 Exceptional
17 February 2025
Everything was great! Walkable location with many shops and restaurants close by, close to attractions, clean and comfortable hotel. Will stay again
Verified traveller
3-night trip
10/10 Exceptional
21 November 2024
Great place
Eileen
Eileen, 1-night trip
10/10 Exceptional
04 December 2024
Cairns best hotels the Crystalbrook range
Great place to stay as its clean and modern.
James
James, 1-night trip
10/10 Exceptional
16 November 2024
Convenient and central to Cairns , very good Accom option .
Wade
Wade, 1-night trip
10/10 Exceptional
06 November 2024
Excellent location
Jason Phillip
Jason Phillip, 4-night trip
10/10 Exceptional
05 November 2024
Excellent hotel to stay in.
Close to everything.
Penelope
Penelope, 1-night trip
8/10 Very good
19 October 2024
Great place. Excellent location. Would stay again.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
05 September 2024
Great location easy check in.
Hayley
Hayley, 1-night trip
10/10 Exceptional
07 November 2024
Great location lovely pool. Nice restaurants. Clean modern great
nicole
nicole, 3-night trip
10/10 Exceptional
20 November 2024
Such a cool atmosphere.
Daris
Daris, 2-night trip
10/10 Exceptional
05 November 2024
Modern amenities, impeccably clean, great location, and room was ready early, which was especially appreciated. Only stayed one night but couldn’t have asked for a better stay!
Laura
Laura, 1-night trip
10/10 Exceptional
26 October 2024
loved the service from the reception satff , housekeeping staff ,totally amazing and the hotel eas gorgeous will stay again
Ragini
Ragini, 7-night trip
10/10 Exceptional
13 September 2024
Excellent location
Blair
Blair, 3-night trip
10/10 Exceptional
07 September 2024
Nice, comfortable place, easy walk to esplanade.
Jo
Jo, 1-night trip
10/10 Exceptional
21 December 2024
Funky and comfortable
Love Crystalbrook properties. This was my first stay at the Bailey. It was very nice, funky. The restaurant downstairs is convenient and has great food. Rooms aren’t very large but very trendy and tastefully decorated. Bathroom was modern and clean.
Tammy
Tammy, 1-night trip
10/10 Exceptional
27 September 2024
Great location, clever design, thoughtful amenities and good food options within the hotel. My go to chain in Cairns.
Jacqui
Jacqui, 1-night trip
10/10 Exceptional
22 July 2024
Great Hotel
Rowen
Rowen, 2-night trip
10/10 Exceptional
28 September 2024
Fantastic property close to everything, super clean with the nicest staff! Highly recommend it!
Omar
Omar, 1-night trip
10/10 Exceptional
20 October 2024
Very clean well presented great view. The room had great amenities
Caroline
Caroline, 1-night trip
10/10 Exceptional
21 July 2024
Beautiful hotel and service provided by all staff.
Dion
Dion, 1-night trip
10/10 Exceptional
23 October 2024
Excellent value
A lovely modern hotel in a good location with great room facilities.
Friendly and efficient staff. Highly recommended
Kelvin
Kelvin, 2-night trip
8/10 Very good
29 July 2024
The property is well situated, close to everything in the tourist area.
Ronald
Ronald, 2-night trip
10/10 Exceptional
16 August 2024
Great stay, best shower we had during our whole trip 😃 Very close to center, would always come back to this place.