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Hotel Chicamocha

4.0 star property
Relax by the pool or indulge in international flavors from three restaurants. Experience warm hospitality from multilingual staff who make you feel right at home.

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Photo gallery for Hotel Chicamocha

3 restaurants, international cuisine
Billiards
Front of property
Reception
Exterior
Located near San Pio Park, Hotel Chicamocha offers a family-friendly getaway. Treat yourself to international cuisine at one of the 3 on-site restaurants, relax with a massage or manicure/pedicure at the spa, and stay connected with in-room WiFi. The outdoor pool and children's pool are perfect for all ages while previous guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Pool
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Sauna
  • Steam room
  • Room service
  • 2 coffee shops/cafes
  • Business center
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Playground on site
  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is R1 035
R1 035 total
includes taxes & fees
08 Mar - 09 Mar

Room options

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Showing 9 of 9 rooms

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Premium bedding, minibar, desk, laptop workspace

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Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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Triple Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
Minibar
  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

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Executive Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
Minibar
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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Triple Room Executive

  • Sleeps 3
  • 3 Twin Beds

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Room Standard

  • Sleeps 2
  • 1 Queen Bed

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Twin Room Executive

  • Sleeps 2
  • 1 Double Bed

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Suite Junior

  • Sleeps 2
  • 1 King Bed

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Double Room Executive

  • Sleeps 2
  • 1 Queen Bed

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Twin Room Standard

  • Sleeps 2
  • 2 Queen Beds

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9.2 out of 10, Wonderful, (1004)
The price is R1 336
R1 336 total
includes taxes & fees
08 Mar - 09 Mar
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About the area

Map
Calle 34 No 31-24, Bucaramanga, Santander, 680002

What's nearby

  • San Pio Park - 12 min walk
  • Canaveral Mall - 15 min walk
  • Alfonso Lopez Stadium - 19 min walk
  • Universidad Industrial de Santander - 3 min drive
  • Cacique Shopping Mall - 5 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 50 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪La Cocina de la Abuela - ‬1 min walk
  • ‪Santalocura Rock Bar - ‬1 min walk
  • ‪María Casquitos Bar-Parrilla - ‬2 min walk
  • ‪Caracol Pizzeria - ‬3 min walk
  • ‪Nan King - ‬3 min walk

About this property

Hotel Chicamocha

Enjoy your visit to Bucaramanga with a stay at Hotel Chicamocha. Guests can visit the spa to be pampered with massages, facials, or body scrubs, and Piscina, one of 3 restaurants, serves international cuisine. Other highlights at this Art Deco hotel include 3 bars/lounges, an outdoor pool, and a 24-hour health club. Fellow travelers say great things about the helpful staff.

Languages

Spanish

At a glance

DONE

Hotel size

    • 160 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Check-out time is 1 PM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (2 total, up to 8 kg per pet)*
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle from 8:00 AM to 8:00 PM*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Free English breakfast each morning 6:00 AM–9:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1982
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Piscina - This restaurant specializes in international cuisine.
Zaborarte - Onsite restaurant. Guests can enjoy drinks at the bar.
El Ancla - This restaurant specializes in sushi.
Candelazo - Onsite café.
Hueco Karaoke Bar - Onsite karaoke bar.

Fees & policies

Refundable deposits

  • Deposit: COP 9.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 45000 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children costs COP 1
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pet deposit: COP 150000 per stay
  • Pets are allowed for an extra charge of COP 50000 per pet, per day

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs COP 9450 per person, per night
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property caters to LGBTQ+ guests.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chicamocha Bucaramanga
Hotel Chicamocha by Sercotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel Bucaramanga

Frequently asked questions

Does Hotel Chicamocha offer free cancellation for a full refund?

Yes, Hotel Chicamocha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Chicamocha?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Chicamocha?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 18 lbs per pet. There's a charge of COP 50000 per pet, per day, and there's also a deposit of COP 150000 per stay.

Is parking offered on site at Hotel Chicamocha?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hotel Chicamocha?

Yes, an airport shuttle is available from 8:00 AM to 8:00 PM on request. The charge is COP 45000 per vehicle one-way.

What are the check-in and check-out times at Hotel Chicamocha?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 1 PM. Contactless check-in and check-out are available.

What is there to do at Hotel Chicamocha and nearby?

Hotel Chicamocha has 3 bars, a spa, and an outdoor pool, as well as a 24-hour health club and an arcade.

Are there restaurants at or near Hotel Chicamocha?

Yes, there are 3 onsite restaurants, featuring international cuisine.

What's the area around Hotel Chicamocha like?

Hotel Chicamocha is a short 11-minute walk from Parque del Agua and 15 minutes' walk from Canaveral Mall.

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Hotel Chicamocha Reviews

Reviews

8,4

Very good

9,0/10

Cleanliness

8,8/10

Staff & service

8,8/10

Amenities

8,4/10

Property conditions & facilities

8,4/10

Eco-friendliness

Reviews

10/10 Exceptional

The best place to stay with friends.
JUAN, 3-night trip

10/10 Exceptional

This place is great!!
Marvin, 4-night trip

8/10 Very good

Great Service!!!
Marvin, 1-night trip

8/10 Very good

A superb hotel staff with excellent service. Rooms are more of a European style, basic. If one thing needs updating it would be the matresses. The mattresses in our room, were a bit hard and you could feel the springs. Restaurant menu was great and quality of food generous. Will stay again
yuris meliza, 5-night trip

10/10 Exceptional

It is such a great hotel with excellent staff.
Jose, 3-night trip

10/10 Exceptional

Excellent pet friendly option. Amazing Breakfast included.
Marcos, 3-night trip

10/10 Exceptional

Incredible staff and service. Food was excellent and always a seat open at the restaurant. Only concern is the neighborhood surrounding is less family friendly and more of a club and bar scene, but the hotel itself is the best option in Bucaramanga for travelers with pets
Ernest, 15-night trip

10/10 Exceptional

Great hotel with great service.
Josue, 1-night trip

8/10 Very good

Friendly staff, clean and transportation
Richard Vincent, 10-night trip

10/10 Exceptional

Staff is friendly and food isn’t that bad.
Kleber, 5-night trip

10/10 Exceptional

Wonderful service. Enjoyed the restaurant, pool, and sauna. Would stay again. Great value.
William, 2-night trip

10/10 Exceptional

I love the thematic of the bedrooms, especially the cleanliness and home feeling that you can feel when you are in the hotel.
Nubia, 1-night trip

6/10 Good

It was fine …. But the hotel requires a renovation Urgent 🚨 old, old
Javier, 1-night trip

10/10 Exceptional

Great!!!
Marvin, 6-night trip

10/10 Exceptional

The staff was very helpful in the front desk and in the restaurant. Breakfast was great, buffet style. The common restrooms need upgrade, cover yellowing. The room was clean and comfy.
Teres, 5-night trip

10/10 Exceptional

Excellent stay
This was a great hotel. Very clean and comfortable accommodations. The staff was great and very helpful. The room was comfortable and good hot water flow for the shower. Internet-great. Breakfast-great. Definitely worth staying here again. Great job everybody.
Timothy, 2-night trip

10/10 Exceptional

What I saw on this stay with Hotel Chicamocha can be summed up in Total Quality Management, well done.
Nathan, 7-night trip

10/10 Exceptional

Great hotel at an affordable price. We stayed for 4 nights and have to say I am quite impressed with the quality of the service, always delivered with a smile. Room as clean and relatively spacious, the food at the restaurant by the pool is of the highest quality offering local dishes and outstanding service. I also tried the SPA, and they were able to accommodate a massage on short notice. Certainly when traveling to Bucaramanga in the future I will stay here again.
Edgar, 4-night trip

10/10 Exceptional

I loved it.
Marvin, 3-night trip

10/10 Exceptional

Great hotel. Loved it. The only thing was the bed was too hard and really noisy outside
Lillybeth, 4-night trip

8/10 Very good

Good
Michael, 1-night trip

8/10 Very good

Noise outside the hotel
Haydee, 4-night trip

8/10 Very good

I like the staff and the quickness of attention for the customer and the breakfast. What I didn’t like is the noisy neighbors and the bad internet connection.
Nancy, 19-night trip

4/10 Fair

It’s a nice hotel but they charge for something that I don’t understand why.
Hernando, 1-night trip

2/10 Poor

Do not stay here
We got stained towels, an overstuffed fridge that caused and accident and were basically called liars by the staff. We also paid exorbitant fees unfairly for attempting to clean the mess of glass from the overstuffed fridge. It definitely feels as if our nature of tipping and taking care of the staff was taken advantage of and when asked to speak to someone in charge of everyone, we were given a runaround and not resolved at all. Will never stay here again and don’t recommend it given the staffs multiple times that we were taken for fools and ripped off.
9-night trip