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All properties in Shanghai, Shanghai (and vicinity), China
1 room, 2 adults

City Hotel Shanghai

3,5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
5-7 Shan Xi Road South, Shanghai, Shanghai, 200020, China

3.5-star hotel with spa, near Jing'an Temple
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Service is adequate
Pool
Pool should be renewed
WiFi
Regular internet service

City Hotel Shanghai

  • Superior Room
  • Deluxe Room
  • Executive Room
  • Executive Suite

What’s around City Hotel Shanghai

Landmarks

  • In Jing'an
  • Jing'an Temple - 10 min walk
  • People's Square - 30 min walk
  • Nanjing Road Shopping District - 33 min walk
  • Former French Concession - 18 min walk
  • Shanghai Museum - 31 min walk
  • Xintiandi Style Shoppping Centre - 38 min walk
  • Shanghai Exhibition Center - 2 min walk

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 24 min drive
  • Shanghai (PVG-Pudong Intl.) - 49 min drive
  • Shanghai Railway Station - 6 min drive
  • Shanghai South Railway Station - 10 min drive
  • Nanxiang North Railway Station - 18 min drive
  • South Shaanxi Road Station - 9 min walk
  • West Nanjing Road Station - 14 min walk
  • Jing'an Temple Station - 18 min walk
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 272 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Sauna
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1989
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, BAI LI SPA. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

City Restaurant - This restaurant serves breakfast, lunch, and dinner.

Misato - This restaurant specializes in sushi and serves lunch and dinner.

Pinnacle Peak Steak House - This steakhouse serves dinner only.

City Hotel Shanghai’s small print

Also known as

  • City Hotel Shanghai
  • City Shanghai
  • Shanghai City Hotel
  • City Hotel Shanghai Hotel
  • City Hotel Shanghai Shanghai
  • City Hotel Shanghai Hotel Shanghai

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CNY 300 per day (for stays between 1 January - 31 December)

Optional extras

Facility access costs CNY 150 per person, per night. Facilities include fitness facilities, a sauna, and a swimming pool.

Rollaway beds are available for CNY 230 per night

Buffet breakfast is offered for an extra charge of CNY 80 for adults and CNY 80 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 600 per person

Wired Internet access is available in guestrooms for CNY 60 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Hotel Shanghai

  • Is there a pool at City Hotel Shanghai?
    Yes, there's an indoor pool.
  • Are pets allowed at City Hotel Shanghai?
    Sorry, pets aren't allowed.
  • Is airport shuttle service offered by City Hotel Shanghai?
    Yes, a shuttle from the airport to the hotel is available. The charge is CNY 600 per person.
  • What are the check-in and check-out times at City Hotel Shanghai?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near City Hotel Shanghai?
    Yes, there are 3 onsite restaurants.

Recent reviews

Good 7,4 From 251 reviews

Exceptional 10,0
Good service and price
Very well located
sofia, us1 night business trip
Exceptional 10,0
Good price and good service
Very well located
sofia, us4 night business trip
Exceptional 10,0
Extremely good value for Money
The hotel is nice, clean, rooms are good size, internet maybe a bit slow but works. Staff are great, concierge section go out of their way to help, room sevice takes 30 mins good prices, great staff, breakfast staff also great always smiling and welcoming serving coffee, tea, cold cuts and bacon eggs etc and local dishes too. I would stay again no problem
Scott, us7 night trip
Very good 8,0
Perfect rating - Accurate - Adequate
3.5 stars is a perfect rating for this hotel. It is comfortable, has all the basics, and is located in a good area. The WiFi was strong, water pressure good, and bedding was slightly better than standard and slightly less than luxurious. Ideally the hotel needs a few decorative updates and better finishes as it looks a little dated, but you will not miss any of the typical accomodations.
Luis, us2 night romance trip
Exceptional 10,0
I THINK IT IS THE BEST VALUE FOR MONEY IN SHANGHAI
erwin, my2 night business trip
Exceptional 10,0
City Hotel Shanghai, great location,
Nice stay, helpful staff, i bit of an opportunity communicating, but thats the way it goes when in a foreign country and not knowing their language. . .but they try real hard;)!! Breakfast was a nice way to start the day. . .
Bruce, us8 night business trip
Very good 8,0
Good westerner Freindly hotel
Good modern westerner freindly hotel in LuWan district. Good cost/value package. V.good internet comparted with other similar quality hotels.I can pay more & get slower internet. (&pay half & get really rubbish internet).Rooms sizes are quite small & western pub/Cowboybar/saloon with draft beers seems closed. Many staff speak English. I stayed all the time often long ago, but then for slightly extra cost got bigger room & bigger breakfast spread @ Equatorial. Here each time like airlines something is reduced to reduce costs. The indoor pool/gym etc is only useful if you can use but City charge extra for this. (Equatorial is free except for very cheap/low cost room only package). 5min walk to Nanjing Rd shopping. 15mins to subway line 1/10mins line2 for tjhose who understand.
KULVINDER, us1 night business trip
Poor 2,0
Terrible housekeeping
First day of house keeping. Stole my mtr card. Second day of house keeping. Threw away my own toothbrush. Third day of house keeping. Left a bunch of used bed sheets on the floor.
Kevin CH, hk4 night business trip
Very good 8,0
Very slow check-in.
Grant, usBusiness trip
Good 6,0
Has access to gym and swimming pool. Not much around the area, but 12 minutes walk to Kerry center is quite decent. Well mannered and helpful staff.
Wai Yi Vivian, hkBusiness trip

City Hotel Shanghai

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