Check-in and Check-out was easy. Requested extra pillows and got them. Great big pillows with very good support. Bed was medium firm. It worked for me. Room was very quiet, but I found out there were no other guests since we’re in low season. Some staff may live on premises because I did hear someone walking above us. House was convenient to many great restaurants. Microwave available if you want to reheat anything. Staff was very friendly. Electric Kettle outside of room made for easy access to several cups of tea. Common Swiss breakfast selection of breads, cheeses, cold cuts, cereals, yogurts, etc...and the odd ball, but appreciated Shin Ramen.
If you use a lot of towels, you may want to request extra. Only 2 bath and 1 hand towel provided. Toilet had some stains. Mini fridge in room is very loud, so had to keep that unplugged when we slept. There is a cat on premises that spends time in the dining area. The only big issue is the amount of ants in the dining area. They were mostly on the fresh fruit, so I avoided that.
There are some kinks, but I would stay again.