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Shangri-La Yuanqu, Suzhou

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Jinji Lake

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Photo gallery for Shangri-La Yuanqu, Suzhou

Indoor pool, outdoor pool
Terrace/patio
1 bedroom, down duvets, minibar, in-room safe
Exterior
1 bedroom, down duvets, minibar, in-room safe
Experience the epitome of luxury at Shangri-La Yuanqu, Suzhou. With its rooftop terrace and two restaurants offering Chinese cuisine and happy hour, guests can unwind in style. Fitness enthusiasts will appreciate the 24-hour health club with yoga classes while business travelers can utilize the business center.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Free parking
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Sauna
  • 24-hour room service
  • Massage/treatment rooms
  • Business center
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Daily housekeeping
The current price is R1 505
R1 755 total
includes taxes & fees
15 Jun - 16 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe King Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King Room

1 bedroom, down duvets, minibar, in-room safe

Premier King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

1 bedroom, down duvets, minibar, in-room safe

Premier Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe King Room

1 bedroom, down duvets, minibar, in-room safe

Horizon Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe Twin Room

1 bedroom, down duvets, minibar, in-room safe

Horizon Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite King Room

1 bedroom, down duvets, minibar, in-room safe

Executive Suite King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

In-room safe, desk, blackout curtains, soundproofing

Shangri-La Suzhou

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, 176 reviews
The price is R1 250
R1 458 total
includes taxes & fees
15 Jun - 16 Jun
Shangri-La Suzhou
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About the area

Map
Tower 2, GCL Plaza, 99 Si’an Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215028

What's nearby

  • Jinji Lake - 12 min walk - 1.1 km
  • Yuanrong Times Square - 1 min drive - 1.0 km
  • Suzhou International Expo Center - 1 min drive - 1.3 km
  • Suzhou Culture and Arts Center - 2 min drive - 1.6 km
  • Humble Administrator's Garden - 11 min drive - 11.1 km

Getting around

  • Wuxi (WUX-Shuofang) - 52 min drive
  • Hongqiao International Airport (SHA) - 70 min drive
  • Suzhou Railway Station - 24 min drive
  • Yixing High-Speed Railway Station - 25 min drive
  • Suzhou North Station - 31 min drive
  • Xinghu Jie Station - 11 min walk
  • Shidaiguangchang Station - 20 min walk
  • Nanshi Jie Station - 24 min walk

Restaurants

  • ‪新梅华四季厨房 - ‬1 min walk
  • ‪建屋国际酒店西餐厅 - ‬1 min walk
  • ‪新梅华.四季厨房 - ‬1 min walk
  • ‪巴蜀传香 - ‬6 min walk
  • ‪吴地人家大酒店 - ‬6 min walk

About this property

Shangri-La Yuanqu, Suzhou

Take in the views from the rooftop terrace when you stay at Shangri-La Yuanqu, Suzhou. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. The property is just a short walk to public transportation: Xinghu Jie Station is 11 minutes away.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 303 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Dining

Cafe Hong - Onsite café. Reservations are required.
Shang Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
SIP Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 158 for adults and CNY 79 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La Hotel Suzhou Yuanqu
Shangri-La Hotel Yuanqu
Shangri-La Suzhou Yuanqu
Shangri-La Yuanqu
Hotel Shangri-La Hotel, Suzhou Yuanqu Suzhou
Suzhou Shangri-La Hotel, Suzhou Yuanqu Hotel
Hotel Shangri-La Hotel, Suzhou Yuanqu
Shangri-La Hotel, Suzhou Yuanqu Suzhou
Shangri Yuanqu, Suzhou Suzhou
Shangri La Hotel Suzhou Yuanqu
Shangri-La Yuanqu, Suzhou Hotel
Shangri-La Yuanqu, Suzhou Suzhou
Shangri-La Yuanqu, Suzhou Hotel Suzhou

Frequently asked questions

Does Shangri-La Yuanqu, Suzhou offer free cancellation for a full refund?

Yes, Shangri-La Yuanqu, Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Yuanqu, Suzhou?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Shangri-La Yuanqu, Suzhou?

Sorry, pets aren't allowed.

Is parking offered on site at Shangri-La Yuanqu, Suzhou?

Yes, there's free self parking.

What are the check-in and check-out times at Shangri-La Yuanqu, Suzhou?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Shangri-La Yuanqu, Suzhou and nearby?

Onsite recreation at Shangri-La Yuanqu, Suzhou includes fitness classes and yoga. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Shangri-La Yuanqu, Suzhou also has a 24-hour health club and a sauna.

Are there restaurants at or near Shangri-La Yuanqu, Suzhou?

Yes, there are 2 onsite restaurants, featuring Chinese cuisine.

What's the area around Shangri-La Yuanqu, Suzhou like?

Shangri-La Yuanqu, Suzhou is a short 11-minute walk from Jinji Lake and 12 minutes' walk from Suzhou Ferris Wheel.

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Shangri-La Yuanqu, Suzhou Reviews

Reviews

9,4

Exceptional

9,8/10

Cleanliness

9,6/10

Staff & service

8,6/10

Amenities

9,2/10

Property conditions & facilities

9,2/10

Eco-friendliness

Reviews

10/10

Extremely service minded straff, convinietly placering walking distance to exhibition center and shopping mall. Convinience store across the street.
4-night trip

10/10

Wonderful hotel, room was large and had great views. In the new modern part of Suzhou. The staff was very helpful especially Gavin the concierge. He way out of his way to help us navigate Suzhou. Also has plenty of restaurants near by. I have to call out the beauty of this part of town,
5-night trip

10/10

I recently stayed at Shangri-La Suzhou Yuanqu, and I must say, it was an outstanding experience from start to finish! I want to take a moment to express my gratitude for the exceptional service provided by your concierge manager, Steven. From arranging pickup from airport to arrival at hotel, Steven went above and beyond to ensure that my stay was nothing short of perfect. His attention to detail and willingness to go the extra mile truly set him apart. Steven's commitment to providing exceptional service is truly commendable. He made my stay memorable and exceeded all expectations.
3-night trip

10/10

2-night trip

10/10

1-night trip

8/10

금계호 주변 위치도 좋고 호텔이 아주 깨끗하고 청결하며 호텔앞에 편의점과 스타벅스가 있어 손님 만나기에도 적합함.
2-night trip

10/10

3-night trip

10/10

주변 식사할만한곳과 편의시설이 많음
3-night trip

8/10

4-night trip

10/10

주변 식당등 쇼핑에도 편리함
1-night trip

10/10

4-night trip

10/10

2-night trip

8/10

2-night trip

8/10

2-night trip

10/10

Excellent hotel both in offering, service and location. Can tell the mgmt put in effort in looking over slightest details.
3-night trip

8/10

Apart from confusion at check in, all is great for this hotel. Well maintained right down to the food catered at the Horizon Lounge. We even get night nutritional double boiled dessert amidst other little touches. So pampered. Well done to the GM and team.
3-night trip

10/10

5-night trip

10/10

1-night trip

10/10

Really good location and great facilities!
1-night trip

10/10

Really good location and new facilities!
2-night trip

10/10

It's amazing brand new hotel.We spent a very nice weekend there.Good service and cozy room.Thanks very much.
1-night trip

10/10

An excellent stay, despite a few initial issues. The staff were exceptionally accommodating and helpful and the room was truly lovely. The horizon lounge was comfortable though the buffet was aimed toward the Chinese clientele (quite understandably, as we were pretty much the one western family there) - and nice to have drinks available. The gym and pool was high specced and clean. All in all, a lovely stay and we look forward to coming back.
3-night trip

10/10

Our family had a wonderful stay at Shangrila Suzhou Yuanqu. The hotel is up to the usual high standards of a Shangrila hotel. The location quite far from the tourist sites but we prioritized the quality of the rooms. Fortunately, it did not disappoint. All members of our family were very happy with our stay and we would gladly stay here again or recommend this to friends.
2-night trip

4/10

這是一間表現失常又沒有人性和溫度的香格里拉酒店，從門口接待到工作人員大部份都很冷漠。房間設施很新，但空調溫度是固定的，冬天低溫時沒有暖氣，飯店人員說最高溫度設定上限只到25度，即使你自行設定到28度也沒用，你如果會冷，請你自己想辦法，飯店也沒有電暖器提供。浴室內的浴缸旁邊就是地毯和床，泡個澡地毯都是濕的。飯店的泳池水療部門管理也很差勁，竟然放任沒水準的會員在男賓按摩池的水中使用手機長達數小時，完全束手無策，超誇張的。此外，我是香格里拉酒店的會員，入住前已告知當天是我的生日，但一整天飯店連最基本的說聲生日快樂都沒有，以國際連鎖5星級飯店而言，實在有點扯！
1-night trip

10/10

Everything seemed new, though carpet looks like it needs a steam clean. Had the dinner buffet twice - first night was relatively quiet, second night it was much busier. Service on both nights was excellent, food selection was good. They had the local crab in season, so several dishes around it.
4-night trip