Lord have Mercy where do I start? 1st room I had, sheets was dirty and the wall, kitchenette look like it was falling off the hinge, then there was a huge wall dividing the room between me and my son so it felt like we were isolated from each other on vacation. I couldn’t do it, I requested another room which they try to increase the rate, but I wasn’t having it,
The second room bed had a sinkhole, the sheets felt dirty, no hot water, and when they finally claim to fix it it was like warm and remained that way until we left, the room smelt fowl as if they had a septic issue. On request they did provide a microwave but this was a horrible experience for a room that cost 400 us for 4 nights. Let’s not forget the roach in the bathroom. After speaking to multiple renters one African guy had water filling up his rm from a leaking refrigerator, others who did AirBnb seemed satisfied. It appears it’s different owners but the rental I got through cheap tickets maybe is used for prostitution not for decent families who wants to have a happy vacation, I would have left from day one if only it was refundable!! NEVER AGAIN!!
It was my second time in Cancun and this *hortel* made it uncomfortable even my son complained about back pain from the cheap mattress and he’s only 14!! SAME ON YOU TO TAKE PEOPLE MONEY AND GIVE THEM THIS..