6/10 Good
08 August 2022
Not to bad
Overall our stay wasn’t too bad. We did find and killed 2 roaches (gross). I understand that these things can happen and the front desk staff was very apologetic and tried to get me a different room. However, the new tool I was provided the guest next door was being removed from the premises with multiple police, sheriffs and even SWAT team. A section was closed off including the hotel pool. My kids were very scared. Again, I understand these things may not always happen but they happened to us. Those two incidents aside the room was very nice and clean. Shoutout to Faith in the front desk she was very understanding, emphatic and friendly.
Madelyn, 2-night family trip
Verified Hotels.com guest review