2/10 Poor
25 December 2021
Pictures do not lie!
Astounding amount of mold on walls ceiling, windows molding window sills and curtains!
Water literally dripping down walls & ceiling lights were water stained. Water on the floor had wicked up the furniture & cabinet - veneers were stained & peeling. Water pooled the full length of 10 foot window sill & water dripping from top of windows.
Owner to response and said I was being overly picky & “expecting a 5 star hotel” & “old women and women with young children” had stayed in room without complaint. They refused to refund my money but said they would send a cleaning crew the next day. I cleaned as best I could but after allergic reaction I stayed elsewhere for the night.
2nd day the room was better but bleach fumed overwhelming (understandable given mold they needed to kill). Also a brand new dehumidifier was running in the room - an odd thing if I was truly “overreacting” to the situation. Opened windows to release fumes & stayed elsewhere again. Owners refused refund again.
3rd day fumes better & decided to stay as I could not afford to walk away from 9 days.
4th day morning, turned on oven to warm bread and 10 mins later interior glass of the oven exploded! Told owners and they blamed me! Common in cheap ovens (google it). Booked here so I’d have a kitchen, but Nobody one ever fixed oven or cleaned up glass.
No housekeeping in 9 days and given 1.5 rolls toilet paper. Good concept but sadly neglected property & owners have more greed than integrity.
SEAN
SEAN, 9-night trip
Verified Hotels.com guest review