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Balai Princesa

3.5 star property
City-center Puerto Princesa hotel with spa

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Photo gallery for Balai Princesa

Outdoor spa tub
Front of property
Free daily cooked-to-order breakfast
Free WiFi, bed sheets
Free WiFi, bed sheets
In the heart of Puerto Princesa City Centre, Balai Princesa offers a serene retreat with a cooked-to-order breakfast and roundtrip airport shuttle. Rejuvenate at Balai Spa or unwind in the garden, sauna, or coffee shop/cafe. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free breakfast
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Free airport shuttle
  • Sauna
  • Hot tub
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Meeting room
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Bathrobes
  • Free self parking
  • Free toiletries
The current price is R1 429
R1 760 total
includes taxes & fees
17 Apr - 18 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Private bathroom
Hair dryer
Bathrobes
Bidet
Rainfall showerhead
In-room massage
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Private bathroom
Hair dryer
Bathrobes
Bidet
Rainfall showerhead
In-room massage
Daily housekeeping
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior King Room

Free WiFi, bed sheets

Superior King Room

Highlights

Air conditioning
Private bathroom
Hair dryer
Bathrobes
Bidet
Rainfall showerhead
In-room massage
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Private bathroom
Hair dryer
Bathrobes
Bidet
Rainfall showerhead
In-room massage
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

Free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Free WiFi, bed sheets

Superior Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 8
  • 4 Double Beds

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About the area

Map
Socrates Rd, Puerto Princesa, MIMAROPA, 5300

What's nearby

  • Robinsons Place Palawan - 2 min drive - 1.9 km
  • SM City Puerto Princesa - 3 min drive - 2.2 km
  • Puerto Princesa City Baywalk - 4 min drive - 3.1 km
  • NCCC Mall Palawan - 4 min drive - 3.4 km
  • Palawan Special Battalion WW2 Memorial Museum - 5 min drive - 4.9 km

Getting around

  • Puerto Princesa Airport (PPS) - 5 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Ver de Cafe - ‬2 min drive
  • ‪Elmers Pares Plaza - ‬12 min walk
  • ‪Mayad Cafe Palawan - ‬14 min walk
  • ‪Palawan Cafe - ‬10 min walk

About this property

Balai Princesa

Located just 1.3 mi (2 km) from the airport, Balai Princesa offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with massages or reflexology. Other highlights include a hot tub, a sauna, and a garden. Fellow travelers love the helpful staff.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 5 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:00 AM–10:00 AM
  • Coffee shop
  • Coffee/tea in a common area

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance

Facilities

  • Garden
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Balai Spa. Services include massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Lilim Cafe' - Onsite café. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Cash deposit: PHP 2000.0 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 10 percent

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Balai Princesa Hotel
Hotel Balai Princesa Puerto Princesa
Puerto Princesa Balai Princesa Hotel
Hotel Balai Princesa
Balai Princesa Puerto Princesa
Balai Princesa Palawan Island/Puerto Princesa
Balai Hotel
Balai
Balai Princesa Hotel
Balai Princesa Puerto Princesa
Balai Princesa Hotel Puerto Princesa

Frequently asked questions

Does Balai Princesa offer free cancellation for a full refund?

Yes, Balai Princesa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Balai Princesa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Balai Princesa?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Balai Princesa?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Balai Princesa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Balai Princesa and nearby?

Balai Princesa has a spa and a garden.

What's the area around Balai Princesa like?

Balai Princesa puts you in Puerto Princesa City Centre, in the heart of Puerto Princesa. Popular attractions include Robinsons Place Palawan, which is 2 minutes away by car.

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Balai Princesa Reviews

Reviews

9,2

Wonderful

9,2/10

Cleanliness

9,6/10

Staff & service

8,4/10

Amenities

9,0/10

Property conditions & facilities

9,4/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing staff!

10/10 Exceptional

Different from other hotels .. unique
Al Joseph, 3-night trip

10/10 Exceptional

Gorgeous place,staff is always accomodating and respectful,will definitely back on this place,Me an dmy mom love the balai massage!!!recommended!
Mitchell, 3-night trip

10/10 Exceptional

Great stay!
Good hotel! Front desk arranged tours for us, great restaurant, great massage. Would stay here again!
CELIA, 2-night trip

10/10 Exceptional

The hotel is lovely and has a very "spa" feel. The food was great at the restaurant and the room was nice.
Kristi, 1-night trip

10/10 Exceptional

Very relaxing and artful with the bonsai garden.
David, 2-night trip

6/10 Good

The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful. What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either.
Jean Jack, 2-night trip

8/10 Very good

Very hospitable staff
YE, 1-night trip

10/10 Exceptional

This place was perfect. Manager and staff were all very helpful and polite. The facilities include a spa and sauna which were complimentary. Best for couples who want a quieter and relaxing stay.
Vincent, 1-night trip

10/10 Exceptional

Very good food at fair prices Sauna and hot was nice after day of activities and dinner. Staff very helpful with booking tours, scooter rental, delivered us to airport, laundry service only 350 pesos.
david, 3-night trip

10/10 Exceptional

The cleanliness of the hotel and the friendliness of the staff. They were very helpful and accommodating. we'll surely recommend this hotel to our friends and family. Keep it up!
Becky, 2-night trip

8/10 Very good

There was a dog barking continuously but it was not very long.
Ramon, 4-night trip

10/10 Exceptional

Just only 5 rooms when stayed there. Adding more i believe... Good food at the cafe...bacon wrapped shrimp awesome......Had a jacuzzi & sauna which was excellent. Would stay again for sure.
Robert, 1-night trip

8/10 Very good

In need of repairs
Michael, 1-night trip

6/10 Good

It's an ok property to stay at for the night. The place was clean and staff are friendly and attentive. Internet connection wasn't very good. And we kept hearing noises during our stay.
Aileen, 1-night trip

8/10 Very good

Quiet, spa-like atmosphere, friendly and helpful staff. No tv or fridge in room. Nice bathroom. Five minutes from airport, 10-15 minutes from major shopping malls and markets. One and a half hour from underground river tour and swimmable beaches. Hotel should expand website to include helpful information for tourists.
Cheryl, 2-night trip

10/10 Exceptional

the staff was so kind. the word is enough for expraining their service. but shower coludn't be hot.
you, 1-night trip

10/10 Exceptional

Overall a very pleasant stay! Highly recommended!
My wife and I spent 2 nights here and had a very pleasant experience! The hotel is comfortable, the bed was nice, the A/C was consistent, and the hotel staff were very helpful and courteous. We also took advantage of their spa services and got a couples massage, which was one of the best massages I’ve had in a while. We also had a fun time hanging out in the jacuzzi. The restaurant (Lilim Cafe) had some of the best food we had during our stay in the Philippines, to my pleasant surprise! Would highly recommend. The only (minor) issue we encountered was the slow/unreliable wi-fi in our room (might not be an issue for all rooms, but was for ours). We had to go out into the lobby or the restaurant whenever we wanted consistent and adequately fast internet connections. Despite this, we would book again!
2-night trip

6/10 Good

There was a lot of potential for the place but unfortunately it was very dirty and dusty. They place wasn’t what I expected when I saw this on Expedia. I was disappointed in the facility.
Ericka, 2-night trip

8/10 Very good

There’s no tv, no closets, no chair in the room.
Adriana, 2-night trip

10/10 Exceptional

Balai Princesa was a quiet, intimate, comfortable stay. We were a group of three and stayed for a night before traveling to El Nido. Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute. We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening. Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet. We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go. We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning. Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again.
Aniceto, 1-night trip

10/10 Exceptional

Carol, 1-night trip

10/10 Exceptional

Jaroslaw, 1-night trip

10/10 Exceptional

Chadel, 1-night trip

10/10 Exceptional

juan, 4-night trip