We moved here from another hotel down the street because we had a terrible experience. When we showed up, all the staff members were so helpful. They showed us around BEFORE booking a room, helped with our bags....answered all of our questions, and made us feel so welcomed. Unlike the hotel we just left. We stayed in the Grand Suite, which is so big, comfy, clean, and charming. It felt like we were staying with family; we all made fast friends. The staff is very accommodating. We're so glad we came and will definitely choose to come here next time.