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Sheraton Centre Toronto Hotel

4-star hotel with outdoor pool, connected to a shopping center, near Nathan Phillips Square

  • Free Internet

Property renovations and closures

  • This property is closed from December 15 2020 to June 30 2021 (dates subject to change).

Image gallery

  • Garden
  • Garden
  • Pool
  • In-Room Dining
  • Garden
Garden. Image 1 of 112.
1 / 112Garden
8,8.Fabulous.
  • Friendly staff, room was very nice, amazing views!

    Nov 20, 2020

  • Unfortunately it's during covid so the pool was open between 10am and 6pm and i work…

    Nov 15, 2020

See all 2,224 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 1372 smoke-free guestrooms
  • Housekeeping (on request)
  • Indoor pool and outdoor pool
  • Breakfast available
  • Room service
  • Sauna

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Financial District
  • Nathan Phillips Square - 2 min walk
  • Toronto Eaton Centre - 7 min walk
  • Metro Toronto Convention Centre - 13 min walk
  • Scotiabank Arena - 13 min walk
  • Ripley's Aquarium of Canada - 16 min walk
This property is closed from December 15 2020 to June 30 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking, Tower
  • Room, 1 King Bed, Non Smoking, Tower
  • Room, 2 Queen Beds, Non Smoking, Tower
  • Room, 1 King Bed, Non Smoking, Tower
  • Room, 2 Queen Beds, Balcony, Garden View
  • Room, 1 King Bed, Balcony, Garden View
  • Club Room, 1 Queen Bed, Non Smoking, City View
  • Club Room, 2 Queen Beds, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking, City View
  • Club Suite, 1 Bedroom, Non Smoking, City View
  • Junior Suite, Non Smoking
  • Suite, 1 King Bed, Non Smoking, City View
  • Suite, 1 King Bed, Non Smoking

Location

  • In Financial District
  • Nathan Phillips Square - 2 min walk
  • Toronto Eaton Centre - 7 min walk

What’s around

Landmarks

  • In Financial District
  • Nathan Phillips Square - 2 min walk
  • Toronto Eaton Centre - 7 min walk
  • Metro Toronto Convention Centre - 13 min walk
  • Scotiabank Arena - 13 min walk
  • Ripley's Aquarium of Canada - 16 min walk
  • CN Tower - 17 min walk
  • Rogers Centre - 20 min walk
  • University of Toronto - St. George Campus - 22 min walk
  • Royal Ontario Museum - 27 min walk
  • Casa Loma - 2.7 mi / 4.3 km

Getting around

  • Pearson Intl. Airport (YYZ) - 22 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 10 min drive
  • Union Station - 10 min walk
  • Exhibition Station - 6 min drive
  • Danforth Station - 11 min drive
  • Queen St West at York St Stop - 1 min walk
  • Queen St West at University Ave Stop - 2 min walk
  • Osgoode Station - 3 min walk

At a glance

Hotel size

  • This hotel has 1 372 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)
  • Restrictions apply*
  • 2 per room (up to 88 lbs)

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Secured covered onsite valet parking (CAD 52 per day)
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Number of meeting rooms - 60
  • Conference space
  • Conference space size (feet) - 5383
  • Conference space size (meters) - 500
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English
  • Filipino
  • French
  • Portuguese

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch TV
  • Pay movies
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Link Café - Overlooking the garden, this café serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Sheraton Toronto Centre
  • Sheraton Hotel Downtown Toronto
  • Sheraton Toronto Downtown
  • Sheridan Hotel Toronto
  • Toronto Sheraton
  • Sheraton Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel
  • Sheraton Centre Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel Toronto
  • Hotel Toronto Centre
  • Sheraton Centre Toronto
  • Sheraton Centre Toronto Hotel
  • Sheraton Hotel Toronto Centre
  • Sheraton Toronto Centre
  • Sheraton Toronto Centre Hotel
  • Toronto Centre Hotel
  • Toronto Centre Sheraton

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered valet parking costs CAD 52 per day

Rollaway beds are available for CAD 30.0 per night

Breakfast costs between CAD 5 and CAD 30 for adults, and CAD 5 and CAD 30 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Centre Toronto Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from December 15 2020 to June 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs CAD 52 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there's an indoor pool and an outdoor pool.
  • Yes, dogs stay free, with a limit of 2 per room and maximum weight of 88 lbs per pet. Service animals are exempt from fees.
  • You can check in from 3 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Quinn's (3-min walk), Ruth's Chris Steak House (3-min walk), and Bannock Canadian Comfort Food (3-min walk).
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. Sheraton Centre Toronto Hotel also has a sauna and a garden.
8,8.Fabulous.
  • 10,0.Exceptional

    Highly recommend the Sheraton Toronto Hotel. The staff were amazing and the location is close to everything.

    7 night trip, Nov 14, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Perfect !!

    Very Cleaned !! Very comfortable!! Good View.

    monica, 1 night trip, Nov 7, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very nice and relaxing stay during COVID-19. Staff were greT.

    Brian, 1 night family trip, Oct 31, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    I liked the view of the city and how quiet it was.

    1 night romance trip, Oct 22, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Well-located and comfy. You are right downtown and within easy walking distance of all the great sights.

    Paul, 1 night family trip, Oct 20, 2020

    Verified Expedia guest review

  • 4,0.Fair

    Our room wasn’t fully clean. I saw streaks everywhere. Toilet wasn’t cleaned properly. We had an emergency and had to leave the same day and no one was there to help us. I have sent two emails, no response. Still got charged full price. Won’t be going back

    V, 1 night romance trip, Oct 11, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Queen's Park Ontario, Health Coalition Protest

    I enjoyed the Sheraton very much.

    Alessandro, 2 night trip, Oct 9, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great 👍 loved it here. Very comfortable. Would love to stay again!

    Samantha, 1 night trip, Sep 28, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Visiting Toronto

    Very pleasant and cordial people at the front desk that welcome us to the hotel. Our room was clean and comfortable. Pillows smelled good (I mention this because in another hotel, from a different brand name, that we stayed at last week in Kelowna the pillows smelled horrible). Breakfast was great. Considering the present situation with the pandemia, an extra hand at the coffee shop to help with delivery would have been helpful. Overall it was a great hotel.

    Greta, 2 night family trip, Sep 25, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    we will be back here . super clean and all the staff are friendly

    Lea, 4 night trip with friends, Sep 19, 2020

    Verified Expedia guest review

See all 2,224 reviews