Sheraton Centre Toronto Hotel

Property class: 4
Family-friendly hotel with outdoor pool, connected to a shopping centre, near Nathan Phillips Square

Choose dates to view prices

Sheraton Centre Toronto Hotel features a free children's club and puts you only steps from Nathan Phillips Square. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at 43 Down, which serves dinner and is one of 2 restaurants. Other highlights include a bar/lounge, a 24-hour fitness centre and a sauna. Fellow travellers love the pool and comfortable beds. Public transportation is only a short walk: Queen St West at York St Stop is steps away and Queen St West at University Ave Stop is 2 minutes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Children's club
  • Business center

For families (6)

  • Free cribs/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is R3 351
R4 014 total
includes taxes & fees
11 Oct - 12 Oct

Why we love this property

Foodie paradise
Discover garden-view dining at 2 restaurants plus a cafe and bar. This hotel offers private dining, full breakfast, and vegan, vegetarian options.
Premium sleep comfort
Drift into dreamland on pillowtop mattresses with plush down comforters. Blackout drapes ensure restful slumber at this hotel.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk with a TV, a chair, and a view of the city through large windows.

Room, 1 Queen Bed

9,6 out of 10
Exceptional
(25 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Queen Beds

9,0 out of 10
Wonderful
(220 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Room, 1 King Bed

9,2 out of 10
Wonderful
(169 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a TV, a chair, and a view of the city through large windows.

Deluxe Room, 1 King Bed, City View

8,8 out of 10
Excellent
(23 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Queen Beds

9,0 out of 10
Wonderful
(62 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a TV, a desk with a chair, and a view of the cityscape through the window.

Room, 1 King Bed

8,4 out of 10
Very good
(15 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • Free wired internet

View all photos for Room, 2 Queen Beds, Garden View

A hotel room with two beds, a desk, a chair, a dresser, and a window with curtains.

Room, 2 Queen Beds, Garden View

9,6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • Free wired internet

View all photos for Room, 1 King Bed, Balcony, Pool View (Balcony)

A hotel room with a large bed, a desk, a chair, a TV, and a view of trees through the window.

Room, 1 King Bed, Balcony, Pool View (Balcony)

9,0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • Free wired internet

View all photos for Club Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Club Room, 1 Queen Bed

9,0 out of 10
Wonderful
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • Free wired internet

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a cityscape view.

Club Room, 2 Queen Beds

9,0 out of 10
Wonderful
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • Free wired internet

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Club Room, 1 King Bed

10,0 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • Free wired internet

View all photos for Club Suite, 1 Bedroom

A hotel room with a bed, a sofa, a coffee table, and a view of the city skyline.

Club Suite, 1 Bedroom

9,0 out of 10
Wonderful
(6 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, a desk, a chair, a television, and a view of the cityscape.

Junior Suite

10,0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, green sofa, armchair, coffee table, and a small side table.

Suite, 1 King Bed with Sofa bed

7,2 out of 10
Good
(12 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a city view, a sofa, a bed, and a table.

Suite, 1 King Bed

9,2 out of 10
Wonderful
(5 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • Free wired internet

View all photos for Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a view of trees through the window.

Room, 1 King Bed, Garden View

10,0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • Sleeps 2
  • Free wired internet

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  • Pool
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  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 1 960 reviews
The price is R2 560
R3 067 total
includes taxes & fees
12 Oct - 13 Oct
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About the area

Map
Toronto, ON

What's nearby

  • Nathan Phillips Square - 1 min walk - 0.1 km
  • CF Toronto Eaton Centre - 3 min walk - 0.3 km
  • Ed Mirvish Theatre - 6 min walk - 0.6 km
  • Metro Toronto Convention Centre - 11 min walk - 1.0 km
  • Scotiabank Arena - 13 min walk - 1.1 km

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 37 min drive
  • Exhibition Station - 7 min drive
  • Bloor Station - 10 min drive
  • Union Station - 11 min walk
  • Queen St West at York St Stop - 1 min walk
  • Queen St West at University Ave Stop - 2 min walk
  • Queen St West at Bay St Stop - 3 min walk
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Frenchy Bar et Brasserie - ‬3 min walk
  • ‪Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪The Keg Steakhouse + Bar - ‬3 min walk
  • ‪The Alley - ‬4 min walk

About this property

Sheraton Centre Toronto Hotel

  • Sheraton Centre Toronto Hotel features a free children's club and puts you only steps from Nathan Phillips Square. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at 43 Down, which serves dinner and is one of 2 restaurants. Other highlights include a bar/lounge, a 24-hour fitness centre and a sauna. Fellow travellers love the pool and comfortable beds. Public transportation is only a short walk: Queen St West at York St Stop is steps away and Queen St West at University Ave Stop is 2 minutes.

At a glance

Hotel size

    • 1372 rooms
    • Arranged over 43 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free children's club

Pets

    • Pets allowed (dogs only, 2 total, up to 40 kg per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms

Parking

    • Secured covered on-site valet parking (CAD 73.45 per day; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Transfers

    • Bus station shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Ice skating nearby

Working away

  • Business center
  • 60 meeting rooms
  • Computer station
  • Conference space (5383 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic straws available
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible path of travel
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps) and free wired internet
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water
  • Reusable coffee/tea filters

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Composting
  • Recycling
  • Water-efficient showers only

Special features

Dining

43 Down - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Dual Citizen - Overlooking the garden, this café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 40 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per stay

Parking

  • Covered valet parking costs CAD 73.45 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay

Cashless transactions are available.

Also known as

Hotel Sheraton Toronto Centre

Hotel Toronto Centre

Sheraton Centre Toronto

Sheraton Centre Toronto Hotel

Sheraton Hotel Toronto Centre

Sheraton Toronto Centre

Sheraton Toronto Centre Hotel

Toronto Centre Hotel

Toronto Centre Sheraton

Sheraton Hotel Downtown Toronto

Sheraton Toronto Downtown

Sheridan Hotel Toronto

Toronto Sheraton

Frequently asked questions

Does Sheraton Centre Toronto Hotel offer free cancellation for a full refund?

Yes, Sheraton Centre Toronto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Centre Toronto Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Sheraton Centre Toronto Hotel?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 88 lbs per pet. There's a charge of CAD 50 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton Centre Toronto Hotel?

Yes. Valet parking costs CAD 73.45 per day. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Sheraton Centre Toronto Hotel?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Sheraton Centre Toronto Hotel?

No, this hotel doesn't have a casino, but Great Canadian Casino Resort Toronto (23-min drive) and Woodbine Racetrack (23-min drive) are both nearby.

What is there to do at Sheraton Centre Toronto Hotel and nearby?

Have fun with nearby winter activities like ice skating, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. Sheraton Centre Toronto Hotel also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near Sheraton Centre Toronto Hotel?

Yes, there are 2 onsite restaurants, featuring garden views.

What's the area around Sheraton Centre Toronto Hotel like?

Sheraton Centre Toronto Hotel is in Downtown Toronto, a short 1-minute walk from Queen St West at York St Stop and 5 minutes' walk from CF Toronto Eaton Centre. Travelers say the local area is very central perfect for sightseeing.

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Reviews

Sheraton Centre Toronto Hotel Reviews

9,2

Wonderful

9,4

Cleanliness

9,2

Amenities

9,4

Staff & service

9,2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a lovely, heated amenity with a great indoor/outdoor layout and a wonderful place to cool off after a long day. (142 reviews)
  • The restaurant, Dual Citizen, served good quality food with great service and huge portions. (87 reviews)
  • The gym was well-maintained and had a wide range of equipment, including a smith machine, dumbbells, and cardio machines. (29 reviews)
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Popular mentions

Room
Service staff
Location
Restaurant
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Lobby
Building
Bed
Parking
Room service

Reviews

Verified review

10/10 Exceptional

Amazing staff, spotless hotel, perfect location.
Verified review

10/10 Exceptional

Great hotel! Everything was clean and comfortable, and the location was perfect. We had a great stay and would definitely stay here again!
Verified review

10/10 Exceptional

Great location and friendly staff
Verified review

10/10 Exceptional

Super nice and in a great location
Verified review

10/10 Exceptional

Very friendly staff. Amazing location.
Verified review

10/10 Exceptional

All was.great and staff was awesome.
Verified review

8/10 Very good

Rooms are a bit dated and long line at check-in. Centrally located in downtown Toronto and a nice indoor/outdoor pool.
Verified review

10/10 Exceptional

Great hotel and location
Verified review

10/10 Exceptional

Excellent service. Good restaurants Well located
Verified review

10/10 Exceptional

Great location, friendly staff and clean room.
Verified review

10/10 Exceptional

Very accommodating staff and great facilities so close to centre. Amazing stay.
Verified review

10/10 Exceptional

Great location! Clean room
Verified review

10/10 Exceptional

The hotel was in a great location to access many areas of downtown Toronto.
Verified review

10/10 Exceptional

Rooms are amazing. The best are so comfortable. We also loved the rooftop pool. We had purchased access to club level which included breakfast and supper plus drinks (non-alcoholic) all day and evening. The views on the 43rd floor were spectacular. The entire property is amazing and we had a view of the CN Tower which was lovely. Highly recommend this property!
Verified review

8/10 Very good

The room and the staff were very good. My only complaint was that WiFi wasn’t complimentary. In this day and age, in a hotel chain like the Sheraton, there is no excuse for charging for WiFi. Even smaller hotels nowadays do not charge
Verified review

8/10 Very good

Great location, friendly staff, yummy breakfast
Verified review

10/10 Exceptional

Awesome service and location
Verified review

10/10 Exceptional

Pool is terrific as is internal garden - lively lobby.
Verified review

10/10 Exceptional

Everyone of the staff members was so friendly and helpful starting from check-in.
Verified review

10/10 Exceptional

The pool is great kids love it
Verified review

8/10 Very good

Very conveniently located to several surrounding activities throughout Toronto. Our garden view room was very private and quiet.
Verified review

10/10 Exceptional

Effortless stay clean room comfortable bed friendly staff and the valet parking was so helpful after a long drive
Verified review

6/10 Good

I wanted to be in a room higher than the 11th floor. Booked in Feb - was excited. Then ended up on the 8th floor on the older side of the hotel. Other than location of room, it was a good stay.
Verified review

8/10 Very good

The room was very clean. The towels were subpar. We’ve had better towels at a lower star rated property. These were grey, thin and well worn. I would have expected more from a Sheraton property.
Verified review

8/10 Very good

Great location! Nice pool… Breakfast expansive. Clean and confortable room