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Sheraton Centre Toronto Hotel

4.0 star property
Family-friendly hotel with outdoor pool, connected to a shopping centre, near Nathan Phillips Square

Choose dates to view prices

In downtown Toronto, Sheraton Centre Toronto Hotel offers a refreshing retreat. Indulge in breakfast and dinner at one of the two restaurants or unwind with sun loungers by the indoor and outdoor pools. Enjoy convenient shopping on site, connect to high-speed WiFi, and take advantage of express check-in.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Children's club
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is R2 995
R3 672 total
includes taxes & fees
03 Apr - 04 Apr

Why we love this property

Foodie paradise
Discover garden-view dining at 2 restaurants plus a cafe and bar. This hotel offers private dining, full breakfast, and vegan, vegetarian options.
Premium sleep comfort
Drift into dreamland on pillowtop mattresses with plush down comforters. Blackout drapes ensure restful slumber at this hotel.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 Queen Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed

9,6 out of 10
Exceptional
(21 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9,0 out of 10
Wonderful
(183 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9,2 out of 10
Wonderful
(142 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9,0 out of 10
Wonderful
(9 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9,0 out of 10
Wonderful
(43 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9,6 out of 10
Exceptional
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Room, 2 Queen Beds, Garden View

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Garden View

10,0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Room, 1 King Bed, Pool View (Balcony)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View (Balcony)

10,0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Club Room, 1 Queen Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 Queen Bed

9,0 out of 10
Wonderful
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Club Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds

8,6 out of 10
Excellent
(7 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Club Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

10,0 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Club Suite, 1 Bedroom

Down duvets, pillow-top beds, in-room safe, desk

Club Suite, 1 Bedroom

9,4 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Junior Suite

Down duvets, pillow-top beds, in-room safe, desk

Junior Suite

10,0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Suite, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

10,0 out of 10
Exceptional
(2 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Room, 1 King Bed, Garden View

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Garden View

10,0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • Sleeps 2

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9.0 out of 10, Wonderful, 5 694 reviews
The price is R2 457
R3 012 total
includes taxes & fees
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About the area

Map
Toronto, ON

What's nearby

  • Nathan Phillips Square - 1 min walk - 0.1 km
  • CF Toronto Eaton Centre - 3 min walk - 0.3 km
  • Scotiabank Arena - 13 min walk - 1.1 km
  • Rogers Centre - 14 min walk - 1.3 km
  • CN Tower - 14 min walk - 1.3 km

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 37 min drive
  • Exhibition Station - 7 min drive
  • Union Station - 10 min walk
  • Bloor Station - 10 min drive
  • Queen St West at York St Stop - 1 min walk
  • Queen St West at University Ave Stop - 2 min walk
  • Queen St West at Bay St Stop - 3 min walk
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪The Keg Steakhouse + Bar - York Street - ‬3 min walk
  • ‪Dual Citizen - ‬1 min walk
  • ‪Lost Coffee - ‬3 min walk

About this property

Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel features a free kids' club and puts you just steps from Nathan Phillips Square. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at 43 Down, which serves dinner and is one of 2 restaurants. Other highlights include a bar/lounge, a 24-hour fitness center, and a sauna. Fellow travelers love the pool and comfortable beds. Public transportation is just a short walk: Queen St West at York St Stop is steps away and Queen St West at University Ave Stop is 2 minutes.

At a glance

DONE

Hotel size

    • 1372 rooms
    • Arranged over 43 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 40 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (CAD 71.19 per day; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Bus station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Ice skating nearby

Working away

  • Business center
  • 60 meeting rooms
  • Computer station
  • Conference space (5383 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Biodegradable drinking straws
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible path of travel
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps) and free wired internet
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water
  • Reusable coffee/tea filters

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only

Special features

Dining

43 Down - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Dual Citizen - Overlooking the garden, this café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 40 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per stay

Parking

  • Covered valet parking costs CAD 71.19 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Frequently asked questions

Does Sheraton Centre Toronto Hotel offer free cancellation for a full refund?

Yes, Sheraton Centre Toronto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Centre Toronto Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Sheraton Centre Toronto Hotel?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 88 lbs per pet. There's a charge of CAD 50 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton Centre Toronto Hotel?

Yes. Valet parking costs CAD 71.19 per day. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Sheraton Centre Toronto Hotel?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Sheraton Centre Toronto Hotel?

No, this hotel doesn't have a casino, but Casino Woodbine (23-min drive) and Woodbine Racetrack (23-min drive) are both nearby.

What is there to do at Sheraton Centre Toronto Hotel and nearby?

Have fun with nearby winter activities like ice skating, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. Sheraton Centre Toronto Hotel also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near Sheraton Centre Toronto Hotel?

Yes, there are 2 onsite restaurants, featuring garden views.

What's the area around Sheraton Centre Toronto Hotel like?

Sheraton Centre Toronto Hotel is in Downtown Toronto, a short 1-minute walk from Queen St West at York St Stop and 5 minutes' walk from CF Toronto Eaton Centre. Travelers say the local area is very central perfect for sightseeing.

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Reviews

Sheraton Centre Toronto Hotel Reviews

9,0

Wonderful

9,4

Cleanliness

9,2

Amenities

9,4

Staff & service

9,2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a highlight, described as stunning, huge, beautiful, amazing, fantastic, and relaxing. (109 reviews)
  • The gym was excellent, great equipment, and clean, with many reviewers praising its quality and variety. (26 reviews)
  • The on-site dining and nearby restaurants offered a variety of options with good food and service. (25 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
View
Lobby
Building
Bed
Parking
Room service

Reviews

Verified

6/10 Good

Room was clean and fine. Great view and comfy bed. Pool was nice
Justin, 1-night trip
Verified

10/10 Exceptional

Excellent hotel!!
Paul, 1-night trip
Verified

8/10 Very good

Pool was relaxing
Shelley, 1-night trip
Verified

10/10 Exceptional

always a great spot
Roger, 1-night trip
Verified

10/10 Exceptional

Room clean, staf kind and professional, spa clean
Med Amine, 3-night trip
Verified

10/10 Exceptional

Great corner room facing Nathan Philips Sq Early check in. Late check out accommodated Amazing Club Lounge with amazing view Amazing breakfast included with the Club Room We'll be back again to the Sheraton soon!
Tracey D, 1-night trip
Verified

10/10 Exceptional

I mentioned we were celebrating my husband’s birthday and they added a wonderful extra touch and went above to have something special set up in our room. Room faced Nathan Philips and was a wonderful view. Very clean, comfortable, great location. Thank you for making our stay extra special.
Maria Christina, 1-night trip
Verified

10/10 Exceptional

Fantastic staff
patricia, 2-night trip
Verified

8/10 Very good

The staff were amazing - so nice helpful - went out of their way to make us comfortable.
Chris, 4-night trip
Verified

8/10 Very good

Good amenities and great staff
john, 1-night trip
Verified

10/10 Exceptional

Alina who checked us in was amazing. She was everything you’d want to experience getting to a hotel at check in
Nabeela, 2-night trip
Verified

10/10 Exceptional

Friendly staff. Great venue.
John, 3-night trip
Verified

10/10 Exceptional

Very nice hotel with super friendly staff.
Adam, 1-night trip
Verified

10/10 Exceptional

Love the lounge - staff was welcoming and delightful
Jeffrey, 2-night trip
Verified

10/10 Exceptional

Amazing hotel
Thomas, 1-night trip
Verified

10/10 Exceptional

The room is clean and service is satisfied
TaeYoung, 2-night trip
Verified

10/10 Exceptional

Clean room nice staff safe area
Ronnie, 3-night trip
Verified

8/10 Very good

Room was clean and the lobby was lovely with holiday decorations and music. .
Khristin, 2-night trip
Verified

10/10 Exceptional

Great hospitality and great location.
Marie, 3-night trip
Verified

2/10 Poor

Rude staff, and the lobby of the hotel is freezing …
Mehdi, 2-night trip
Verified

10/10 Exceptional

Great stay at the Sheraton Centre. Highly recommend.
Lisa, 1-night trip
Verified

10/10 Exceptional

Clean room helpful staff
Leonard, 1-night trip
Verified

10/10 Exceptional

I love it here. Always the friendliest reception staff, so accommodating & kind. Love the proximity to the ballet and the Eaton Centre. Great area in Toronto for me!
Amber, 1-night trip
Verified

10/10 Exceptional

Sheraton Centre staff are absolutely fantastic, in every department of the hotel. This is my second excellent experience there in the past 2 months. Looking forward to our next stay !
Annette, 2-night trip
Verified

10/10 Exceptional

Terrific view. Staff helpful
Jackie, 1-night trip