2/10 Poor
10 April 2023
There is a building site across the road from La Maison Hibiscus.
There are a lot of dogs in the immediate vicinity who bark noisily for extended periods.
The windows don't shut properly because the metal bars on the inside block the handles from being moved to the closed position.
The hot water tank is very small resulting in all but the briefest of showers running cold.
The air conditioning was ineffective, blowing warm air. Even when left on overnight it did not get within 5 degrees Celsius of the desired temperature. The owner refused to take any action to remedy this on the basis that no previous guests had complained about it. Worse still the owner came in every day just to turn the air conditioning off, leaving the room excessively hot, to try to save money. This is despite the literature in the room claiming that she is concerned for guest's comfort. I often lay on top of the bed with sweat pouring out of me unable to get to sleep because of the excessive temperature in the room until after midnight.
I used the same towel throughout my two week stay. The bed sheets were changed after ten days. The room was only cleaned on alternate days (even though it was entered every day to switch off the air conditioning).
The owner lost her spare set of keys to the room, so exposing my belongings to increased risk of theft. However, she waited two days before telling me. She then claimed to have change the locks, but a quick examination of the locks showed this was not true.
Terence
Terence, 14-night trip
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