Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
What's nearby
Playa Mujeres Golf Club - 9 min drive - 5.8 km
Mujeres Beach - 11 min drive - 7.5 km
Isla Mujeres Ferry Terminal - 88 min drive - 16.5 km
Miguel Hidalgo - 89 min drive - 17.1 km
Dolphin Discovery - 94 min drive - 21.8 km
Getting around
Cancun Intl. Airport (CUN) - 46 min drive
Restaurants
Isla Blanca - 7 min drive
So Cal Gourmet Food Emporium - 19 min walk
Flavors - 5 min drive
Mar - 5 min drive
Braza Grill - 20 min walk
About this property
Hotel Riu Palace Costa Mujeres - All Inclusive
At Hotel Riu Palace Costa Mujeres - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll have access to onsite scuba diving, snorkeling, and water skiing. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Serving international cuisine, Spaces is one of 6 restaurants and 2 poolside bars. Other highlights at this all-inclusive property include 2 swim-up bars, a free kid's club, and a 24-hour health club. Fellow travelers love the pool and helpful staff.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Scuba-diving lessons
Snorkeling
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Water fitness
Languages
English, Spanish
At a glance
Hotel size
670 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
6 restaurants
6 bars/lounges
2 poolside bars
2 swim-up bars
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Free water park access
Playground
Babysitting (surcharge)
Grocery/convenience store
What to do
On the beach
Fitness classes
Kayaking
Boat tours
Scuba diving
Snorkeling
Water skiing
Evening entertainment
Access to nearby outdoor pool
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2018
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
24-hour health club
5 outdoor pools
Free water park
Full-service spa
Steam room
Waterslide
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Closed captioned TV
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Separate bathtub and shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Spaces - This buffet restaurant specializes in international cuisine.
Zarape - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Japan - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Roma - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 31.12 per person, per night
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres
Frequently asked questions
Does Hotel Riu Palace Costa Mujeres - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Costa Mujeres - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Costa Mujeres - All Inclusive?
Yes, there are 5 outdoor pools.
Are pets allowed at Hotel Riu Palace Costa Mujeres - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Palace Costa Mujeres - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Costa Mujeres - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Palace Costa Mujeres - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (21-min drive) and Royal Yak Casino and Sports Book (22-min drive) are both nearby.
What is there to do at Hotel Riu Palace Costa Mujeres - All Inclusive and nearby?
Have fun with onsite activities like kayaking, water skiing, and snorkeling. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Hotel Riu Palace Costa Mujeres - All Inclusive also has 2 swim-up bars, 2 poolside bars, and a 24-hour health club, as well as spa services, a garden, and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Riu Palace Costa Mujeres - All Inclusive?
Yes, there are 6 onsite restaurants, featuring international cuisine.
Hotel Riu Palace Costa Mujeres - All Inclusive Reviews
Reviews
8,6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4/10
Cleanliness
9,0/10
Staff & service
9,0/10
Amenities
9,2/10
Property conditions & facilities
9,0/10
Eco-friendliness
Reviews
6/10 Good
07 December 2024
Maintenance
The room had a very bad smell and not many pool chairs. The cleaning of the room was not good found lots of spots not cleaned. We have been to many Rius this is the first one that was like this. Jerry in the pool service made our trip experience the beat very helpful.
Michael
Michael, 5-night family trip
Verified Hotels.com guest review
6/10 Good
28 September 2024
Poor food
JERRY
JERRY, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
We loved the ambiance and good vibes at this resort! The reception and service was excellent ! I would recommend staying at Riu Palace to all my friends!
Anthony
Anthony, 4-night trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
Leneia
Leneia, 6-night trip
Verified Expedia guest review
8/10 Very good
24 September 2024
It was overall great…
Kathleen
Kathleen, 7-night romance trip
Verified Expedia guest review
8/10 Very good
21 September 2024
beautiful beach
Enrique
Enrique, 5-night family trip
Verified Orbitz guest review
10/10 Exceptional
21 September 2024
Kip Lindsay
Kip Lindsay, 7-night trip
Verified Expedia guest review
8/10 Very good
16 September 2024
Ning Infante
Ning Infante, 3-night trip
Verified Expedia guest review
6/10 Good
15 September 2024
When we travel to Mexico we alwats stay at a RIU property. This is the 1st one that i wouldnt go back to. The room we booked wasnt available, we ended up paying for an upgrade to a room with a pool. Tiles were falling off that small pool. And the bigger hotel pools has no shade. The food was just ok. Nothing was really bad but nothing was good either.. it was pretty blah.
kevin
kevin, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Nane
Nane, 5-night trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
I really enjoyed my stay. The only thing that I didn't like is you can't setup transportation going back to the airport online before the trip and the only option is a taxi that cost me $87.00
carolyn
carolyn, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Y todas las actividades fueron excelentes
Cristopher
Cristopher, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
09 September 2024
This is a good property, our family stay two tames here
Kateryna
Kateryna, 6-night trip
Verified Expedia guest review
6/10 Good
08 September 2024
Teresa
Teresa, 6-night family trip
Verified Expedia guest review
6/10 Good
03 September 2024
This property has a great beach, but no umbrellas on the beach.
Food option not bad, the buffet has a really really bad smell couldn't stay in it had to go sit out door all the time. No options for sitting outdoor all resturants and cafes only indoor sitting. Room is clean but basic. The resort is average not classy or luxury everything is just or basic
Shirley
Shirley, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Great hotel for family and friends
Ramon
Ramon, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Ok
Aziz
Aziz, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Muy bueno
Yvonne
Yvonne, 3-night family trip
Verified Expedia guest review
8/10 Very good
28 August 2024
The swim-up pools were dirty. Maintenance came fast after we reported it and cleaned everyone’s.
I think there too many mosquitoes and the report should spray.
Everything else was really nice.
A-Shey
A-Shey, 4-night family trip
Verified Expedia guest review
6/10 Good
27 August 2024
Beach was beautiful but bathrooms from public areas dirty
Mario
Mario, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
Scott
Scott, 5-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
Verified traveller
5-night trip
Verified Hotels.com guest review
8/10 Very good
25 August 2024
Best views and beaches in Cancun
Andrew
Andrew, 6-night trip
Verified Expedia guest review
6/10 Good
24 August 2024
Overall not bad but they forgot our anniversary I made sure and told them that in advance when we first arrived there at check in the lady at front desk said she'll take care of everything and it didn't happen. When I called the front desk they simply said we forgot.