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Best Western Heritage

4.0 star property
Central hotel with full-service spa, connected to the convention center, near Kolatoli Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Heritage

Front of property
Interior
Outdoor pool
Executive lounge
Reception

Reviews

8,2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Spa
  • Pool
  • Free breakfast
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
  • Television
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Outdoor pool

Neeshorgo Hotel And Resort Ltd

Pool
Free breakfast
Airport transfer
Free parking
7.6 out of 10, Good, (9)
The price is R841
R841 total
includes taxes & fees
07 Jan - 08 January 2025
Neeshorgo Hotel And Resort Ltd
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About the area

Map
Heritage Hotel Kolatoli Circle, Kolatoli Road, Cox's Bazar, 4700

What's nearby

  • Kolatoli Beach - 10 min walk
  • Cox's Bazar Lighthouse - 2 min drive
  • Laboni Beach - 3 min drive
  • Sugandha Beach - 6 min drive
  • Cox's Bazar Beach - 10 min drive

Getting around

  • Cox's Bazar (CXB) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Salt - ‬20 min walk
  • ‪Mermaid Cafe - ‬13 min walk
  • ‪Shalik Restaurant - ‬3 min walk
  • ‪KFC - ‬18 min walk
  • ‪Poushee Hotel and Restaurant - ‬3 min drive

About this property

Best Western Heritage

Located just 2.7 mi (4.3 km) from the airport, Best Western Heritage offers a shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A fitness center, a terrace, and a garden are other highlights.

Languages

English

At a glance

Hotel size

  • 236 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping
  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Slippers

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (roundtrip)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Heritage Hotel Cox's Bazar
Heritage Cox's Bazar
Heritage Hotel
Best Western Heritage Hotel
Best Western Heritage Cox's Bazar
Best Western Heritage Hotel Cox's Bazar

Frequently asked questions

Is there a pool at Best Western Heritage?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Heritage?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Heritage?
Yes, there's free self parking.
Is airport shuttle service offered by Best Western Heritage?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle roundtrip.
What are the check-in and check-out times at Best Western Heritage?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in are available.
What is there to do at Best Western Heritage and nearby?
Best Western Heritage has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Best Western Heritage?
Yes, there's an onsite restaurant.
Does Best Western Heritage have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Best Western Heritage have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Best Western Heritage like?
Best Western Heritage is in the heart of Cox's Bazar, a short 10-minute walk from Kolatoli Beach.

Best Western Heritage Reviews

Reviews

8,2

Very good

9,2/10

Cleanliness

8,4/10

Staff & service

8,6/10

Amenities

8,2/10

Property conditions & facilities

8,8/10

Eco-friendliness

Reviews

10/10 Exceptional

Abida, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 5-night trip
Verified Hotels.com guest review

2/10 Poor

The worse hotel. Every day the shut down the elevator and on it for few hours. Also every day they shut down the electricity for 2-3 hours. I will never stay in that hotel
Shawan, 4-night family trip
Verified Orbitz guest review

6/10 Good

I made a reservation about a week prior my arrival, when I got to the hotel they had me sitting and waiting for several hours, they had no idea about my reservation even after me providing all that they ask for went as far as calling Expedia to had the talk to the staff at the hotel yet they still couldn’t figure out till the last minute when I was about to cancel the stay and book somewhere els, other they that my stay there was pleasant and don’t have any other complain, I would still prefer other top hotel in town , if you are looking for better service, accommodation was great non the less.
Onike, 3-night family trip
Verified Expedia guest review

6/10 Good

Should work on the lobby ambience and guestroom washrooms
Eftekharul Alam, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Well-maintained place to stay, everyone was friendly and helpful.
Ankan Ghosh, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel to stay in coxbazar
Md Kawser, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Property was reasonably priced, clean and staff were courteous and professional
SYED, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, comfortable, quiet, cool.
Heather, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Haissam Mohammed, 5-night trip
Verified Hotels.com guest review

6/10 Good

Broken toilet,and Didn’t provide any substitute , i was required for (GM)Manager in front desk,wanted to discuss the situation but manager never showed up.
Ramiz, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great staff and good customer service
Oliur, 2-night trip
Verified Expedia guest review

10/10 Exceptional

nice hotel that's a bit away from the beach
I liked the hotel. It worked nicely for our group. Room was comfortable, staff was friendly. The location is good. Not on the beach, but not a terribly long walk to get to the beach. Breakfast is not really geared around Western tastes, but they don't seem to have so many international guests, at this point. I had some very tasty cheesy omelettes. The only thing that wasn't real good was the temperature of "hot" water in the shower. On our floor, it was barely warm.
Jonathan D, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The property was clean and most of the staff were friendly, but there were a few instances that made me question that this is actually a 5 star hotel. On the day we arrived the check-in was delayed for some reason even though we had arrived past the mentioned check-in time, so they asked us to wait for about an hour past the actual check-in time to be able to get our room. While waiting we decided to get some lunch in the hotel restaurant, the server firstly didn't speak English and added something to our order that we didn't even ask for and got charged for. They also haven't updated their price list on their menu, we asked for 2 drinks that was for 200taka on the menu but when we received the bill it turned out that the price had changed to 320taka which was almost the price of one of the dishes we ordered and they didn't inform us of the price change. The food was good but the experience left a bad taste. The remainder of our stay was okay until the moment we were about to check out. We were preparing and getting ready to leave when one of the housekeeping employees decided it was okay for them to just enter our room without knocking or asking permission to enter our room only for him to use the washroom(not for cleaning). Luckily we were dressed and not undecent. When we confronted them, all they could say is that it human error and that the person in question was fired. We were more concerned about how the management handled it as there was a clear lack of communication.
Hussain, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Great Hotel
This facility was very nice compared to other options I saw in the area. The Hotel staff was very helpful and accommodating. They let me check in even though they had not yet received the notification from Hotels.com. Breakfasts offered a good variety of options and the staff were very helpful. My only complaint would be the mold that had built up on the ceiling and had just been painted over. I am quite sensitive to mold and after a couple of nights in the room my lungs were feeling the effects. If I were to stay here again I would definitely want to closely inspect the ceiling in the assigned before unpacking. Being in such a humid place, so close to the ocean, this may be unpreventable, but I would certainly try and find a room were the problem was not so pronounced!
Frank, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

MD JAMAL, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Séjour mitigé
L’objet de mon séjour était de prendre un peu de repos de repos. La première nuit je l’ai passé dans une chambre qui donnée sur l’une des avenue principale. Il y avait tellement de bruit du au trafic, que j’ai passé une nuit horrible. Le lendemain j’ai demandé à de changer de chambre et on m’a fait payé un supplément. Dans le descriptif de la chambre que j’avais réservé, il n’ai pas noté que cette chambre donnée sur l’avenue principale et c’est donc pour cela que l’autre chambre est légèrement plus cher. Il y a un vrai manque de transparence. Les couloirs (au 2 étages où j’ai finalement séjourné) étaient vraiment bruyant, il y avait des enfants qui jouaient et criaient dans les couloirs à toute heure de la journée, ce qui est vraiment inacceptable pour le standing de l’hôtel. Le personnel devrait être sensibiliser pour assurer un minimum de calme. Le petit déjeuner est vraiment moyen. L’hôtel ne correspond pas au standing attendu. Le personnel est vraiment aimable, ça à l’air d’être une négligence de la part des manager.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Odachi, 4-night trip
Verified Expedia guest review

2/10 Poor

sohagi, 2-night trip
Verified Expedia guest review