4/10 Fair
01 January 2025
Underwhelming
Star Class was the upsell, however, the result is like having a cheese and crackers for every meal because all the other food is either spoiled or unavailable. SoCal is the best eating option. Don’t trick yourself into thinking Teppan or the Steakhouse was the best. I will say this if you get a concierge from Star Class, pick Jorley. She was amazing to my family and I we can’t rave enough about her service altogether. If you can afford it, choose Andaz or Four Seasons. Planet Hollywood took over an existing property and while aesthetically they tried their best they don’t get it at all. The spas services were subpar as well overall it was not worth the price. Then again it’s my fault for booking a last minute Christmas vacation for my family for 2024
Moris
Moris, 6-night family trip
Verified Hotels.com guest review