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Medina del Lago

4.0 star property
Mountain hotel in San Pablo del Lago with indoor pool and restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Medina del Lago

Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Outdoor wedding area
Lobby
Indoor pool
Mountain view
VIP Access

Reviews

9,4 out of 10

Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Spa
  • Free breakfast
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Health club
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Garden

For families (6)

  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is R2 915
R3 207 total
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for King Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

King Room

Highlights

Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Standard Double Room

Highlights

Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite

Highlights

Fireplace
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Suite

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

King Suite

Highlights

Fireplace
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 51 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Room with Lake View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

King Room with Lake View

Highlights

Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior King Suite

Highlights

Fireplace
Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Gualabi, Colinas de San Pablo Lote 25A, San Pablo del Lago, Imbabura

What's nearby

  • Lago San Pablo - 5 min drive - 3.6 km
  • Peguche Waterfall - 8 min drive - 8.3 km
  • Instituto Otavaleño de Antropología - 10 min drive - 12.3 km
  • El Lechero - 12 min drive - 9.4 km
  • Plaza de Ponchos - 12 min drive - 13.2 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 97 min drive
  • Ibarra Station - 53 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Jardín del cajas - ‬8 min drive
  • ‪Quino Restaurant - ‬10 min drive
  • ‪Balcon de Imbabura - ‬12 min drive
  • ‪Cafetería Sisa - ‬11 min drive
  • ‪La tabilta del tartaro - ‬12 min drive

About this property

Medina del Lago

Enjoy your visit to San Pablo del Lago with a stay at Medina del Lago. Guests indulge in hot stone massages, then grab a bite to eat at the coffee shop/cafe. Other features include an indoor pool, a health club, and a fitness center. Fellow travelers like the overall property condition.

Languages

Spanish

At a glance

Hotel size

  • 15 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Thursday - Sunday (8:00 AM - 10:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8 AM–10 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Archery
  • Horse riding/rentals
  • Horse riding nearby

Working away

  • Business center
  • Meeting room

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Arcade/game room
  • Spa services
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and Swedish massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 70 per vehicle (one way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of USD 60
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 60.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Medina Lago Hotel Otavalo
Medina Lago Hotel
Medina Lago Otavalo
Medina Lago
HOTEL MEDINA DEL LAGO
Medina del Lago Hotel
Medina del Lago San Pablo del Lago
Medina del Lago Hotel San Pablo del Lago

Frequently asked questions

Is there a pool at Medina del Lago?
Yes, there's an indoor pool.
Are pets allowed at Medina del Lago?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Medina del Lago?
Yes, there's free self parking.
Is airport shuttle service offered by Medina del Lago?
Yes, an airport shuttle is available. The charge is USD 70 per vehicle one way.
What are the check-in and check-out times at Medina del Lago?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 60. Contactless check-in and check-out are available.
What is there to do at Medina del Lago and nearby?
Have fun with onsite activities like horseback riding and archery. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a health club and spa services. Medina del Lago also has an arcade and a garden.
Are there restaurants at or near Medina del Lago?
Yes, there's an onsite restaurant.

Medina del Lago Reviews

Reviews

9,4

Exceptional

9,8/10

Cleanliness

9,6/10

Staff & service

9,0/10

Amenities

9,6/10

Property conditions & facilities

9,0/10

Eco-friendliness

Reviews

10/10 Exceptional

Best hotel in the area with outstanding view
Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels. While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for). The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.
Daria, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Malazo
Verified Expedia guest review

10/10 Exceptional

Muy bien solo otorgar mejores beneficios a los clientes VIP y frecuentes
Eduardo, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito
Eliana, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route. Would highly recommend if going to lago san pablo.
austin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Servicio de primera. Atención personalizada y amable. Instalaciones geniales con una vista increíble y excelente comida. Cuidado con los precios del transporte local que consigue el hotel. Son casi el doble el valor real de mercado.
Verified Expedia guest review

10/10 Exceptional

Beautiful place and great service
Ricardo, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Mario, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely incredible place! The view will blow your mind! Will definitely recommend it
Mauricio, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Stefan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is very beautiful and the staff was very helpful. However, we were the only guests at the property. I had purchased a King Suite through Expedia, but when I checked in they told me that I didn't pay enough for the suite and they tried to put me in a regular room. After waiting almost two hours they gave me the suite I paid for. The room and view were spectacular, but frustrating that they didn't honor the room I paid for on Expedia immediately.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

My girlfriend and I had a great time at Medina del Lago. This place has a gorgeous view from the rooms, lobby and restaurant. The food and service were fantastic. The staff was really friendly and made sure our stay was great. We enjoyed the use of the jacuzzi and sauna every day we were there (they also have a pool). For anyone having to work remotely, we had no problems with the wifi and were able to have Zoom video calls daily. We are definitely planning to come back!
Miguel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Orbitz guest review

10/10 Exceptional

A beautiful place, top level. Spectacular views of San Pablo lake and Imbabura mountain from everywhere at the hotel. We had a two persons suite with beautiful views, a fireplace and a nice hot tub. Food was delicious, the crew was so nice and thoughtful, there are beautiful paintings made by local artists everywhere and the whole experience is really satisfying. The only downside- the isolation between rooms is pretty poor and we could hear everything that was happening and being said at the rooms around us.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, great view, a perfect getaway destination
Irina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Property was beautiful and secluded. Amazing views. Excellent service. Very accommodating. Very romantic. Everything was perfect. Excellent food from restaurant as well.
3-night romance trip
Verified Expedia guest review

8/10 Very good

Nice place to rest, excellent food, awesome view of San Pablo.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

not proper control of SPA apointments The date hour and service not the correct
1-night family trip
Verified Expedia guest review

10/10 Exceptional

I don’t usually bother rating hotels, but I felt I must because the people here were so kind, personal, and made everything we could have experienced better. If you are in the area of Otavalo and want to have a guarantee to have your trip better, stay here. I promise you, everything about this place is genuinely good to the core. We even had the owner of the hotel give us a ride into town just out of kindness of her heart
Sean, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Great place! This is one of the best hotels in Otavalo. Great views, great service.
Armando, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Wonderful hotel out in the woods
Nice check in. Hotel in good condition. Fast free WiFi. Clean and good condition. Hotel near ti- nothing! Also no A/C or heating. One expensive restaurant. Peaceful and nice.
Brian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place!
Amazing place! We loved it! We celebrated our 15th wedding anniversary here and loved it!
Verified Hotels.com guest review

10/10 Exceptional

Santiago, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Espectacular sitio
MARIA, 1-night family trip
Verified Expedia guest review