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Hotel Ex-Hacienda La Pitaya Queretaro

3.0 star property
Apaseo el Grande hotel with spa and outdoor pool

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Photo gallery for Hotel Ex-Hacienda La Pitaya Queretaro

Hot springs
Lunch and dinner served, Mexican cuisine
Lunch and dinner served, Mexican cuisine
Reception hall
Terrace/patio
Hotel Ex-Hacienda La Pitaya Queretaro offers a serene retreat near Schoenstatt Sanctuary. Unwind with hydrotherapy at the onsite spa, indulge in Mexican cuisine at Restaurante Bar La Troje, or relax by the outdoor pool. Enjoy activities like hiking/biking and stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Airport transfer
  • Pool
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Hot springs
  • Fitness center
  • Sauna
  • Pool bar
  • Room service
  • Conference center
  • 2 meeting rooms
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

1 bedroom, in-room safe, blackout curtains, free WiFi

Standard Room

8,0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

1 bedroom, in-room safe, blackout curtains, free WiFi

Junior Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Libre a Celaya KM 16.5, Villa del Pueblito, Apaseo el Grande, GTO, 76180

What's nearby

  • Schoenstatt Sanctuary - 19 min drive - 17.0 km
  • Josefa Ortiz de Domínguez Auditorium - 22 min drive - 23.8 km
  • Corregidora Stadium - 22 min drive - 24.6 km
  • Aqueduct of Santiago de Querétaro - 23 min drive - 24.2 km
  • Querétaro Convention Center - 26 min drive - 26.8 km

Getting around

  • Queretaro Intl. Airport (QRO) - 48 min drive
  • Bajío Intl. Airport (BJX) - 94 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Taqueria Jalisco - ‬11 min drive
  • ‪Casa Balvanera Restaurante - ‬12 min drive
  • ‪La Herencia Antojeria - ‬11 min drive
  • ‪Barbacoa Don Borregón - ‬6 min drive
  • ‪Subway - ‬10 min drive

About this property

Hotel Ex-Hacienda La Pitaya Queretaro

Hotel Ex-Hacienda La Pitaya Queretaro is a great choice for a stay in Apaseo el Grande. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and Mexican cuisine is served at Restaurante Bar La Troje, which is open for lunch and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 38 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured on-site self-parking

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's games

What to do

  • Hiking/biking trails
  • Hot springs
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Horse riding nearby

Working away

  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 15
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
ROOM

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

The onsite spa has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs on site.

Dining

Restaurante Bar La Troje - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MXN 350.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 11:00 PM
  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Long-term renters welcome.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Spa Rancho Pitaya Marroquin
Hotel Spa Rancho Pitaya
Spa Rancho Pitaya Marroquin
Spa Rancho Pitaya
Hotel Pitaya Apaseo el Grande
Hotel Pitaya
Pitaya Apaseo el Grande
Hotel Spa Rancho la Pitaya
HELP_OUTLINE

Frequently asked questions

Does Hotel Ex-Hacienda La Pitaya Queretaro offer free cancellation for a full refund?

Yes, Hotel Ex-Hacienda La Pitaya Queretaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ex-Hacienda La Pitaya Queretaro?

Yes, there's an outdoor pool. Guests have pool access from 9 AM to 11:00 PM.

Are pets allowed at Hotel Ex-Hacienda La Pitaya Queretaro?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Ex-Hacienda La Pitaya Queretaro?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Ex-Hacienda La Pitaya Queretaro?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Ex-Hacienda La Pitaya Queretaro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM.

What is there to do at Hotel Ex-Hacienda La Pitaya Queretaro and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Ex-Hacienda La Pitaya Queretaro also has a sauna, a fitness center, and an arcade, as well as a picnic area, a garden, and access to a nearby health club.

Are there restaurants at or near Hotel Ex-Hacienda La Pitaya Queretaro?

Yes, Restaurante Bar La Troje offers Mexican cuisine.

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Hotel Ex-Hacienda La Pitaya Queretaro Reviews

Reviews

7,4

Good

7,6/10

Cleanliness

7,8/10

Staff & service

7,4/10

Amenities

6,8/10

Property conditions & facilities

7,4/10

Eco-friendliness

Reviews

2/10

This hotel is poorly maintained. The beds were uncomfortable. Sheets and pillows are old. A couple that stay in this hotel too, found bedbugs. The water had a sewage smell. I do not recommend the stay in this property. Definitely not a 3 star hotel. The location is unsafe.
1-night trip

8/10

If you make a late check-in the hotel does not respect your reservation terms & conditions
2-night trip

6/10

When I try to check in a few times I get only one room in time and the other one till finally I have to sleep. The AC never works and it was kind of warm at night really need it. The rooms need some maintenance
1-night trip

8/10

El hotel está lindo pero muy descuidado. El servicio y la actitud del personal de spa es mala, en recepción hay buena actitud, pero mala atención y restaurante buen servicio pero mala comida. Los cuartos están sucios, la regadera escurre hasta las camas.
1-night trip

8/10

2-night trip

8/10

Excelente lugar solo no me agradó que en el area de alberca te prohíban el ingreso con hidratacion que no sea del restaurante
1-night trip

6/10

A pesar de que entendemos la situación del hotel, el lugar se encuentra bastante descuidado, es demasiado grande para la cantidad de personal, la alberca es muy pequeña y ofrece agua termal, a lo mucho es agua tibia a la mitad del día. El restaurante es bueno, pero los precios son bastante elevados para las porciones, además de que se nos informó que no podíamos ingresar comidas o bebidas externas y nos toco observar gente que claramente rompía las reglas. Tristemente no fue la experiencia que buscábamos para estas vacaciones, pero igualmente agradecemos la honestidad de los encargados en relación a las circunstancias del lugar. Esperamos que, en un futuro, el lugar recuperé su vieja gloria y podamos volver a darle una oportunidad. Lo deseamos de corazón.
3-night trip

8/10

1-night trip

8/10

1-night trip

10/10

Es un lugar muy acogedor, tranquilo y con una atención muy amable de todo el personal,lo recomiendo bastante,tienen muchas áreas verdes y el agua está muy calientita y limpia en la alberca
1-night trip

8/10

1-night trip

10/10

Muy bien
1-night trip

10/10

Me gusta mucho el lugar
1-night trip

6/10

No había agua caliente
1-night trip

10/10

Buen lugar!
1-night trip

2/10

Pésimo servicio vamos x el agua termal y está fría paga descorche y quieren cobrar x todo
1-night trip

2/10

Decepción total el agua estaba fría les pedimos que dejarán salir el agua caliente y no hubo respuesta, pagamos descorche de una botella que obviamente no nos acabamos y nos dijeron que podíamos al otro día consumir sin problema pero oh sorpresa al otro día nos querían cobrar de nuevo el descorche
1-night trip

2/10

No permiten ingresar bebidas ni alimentos, y ahí no venden
1-night trip

6/10

La comida es cara en el restaurante y no está rico
1-night trip

8/10

Bien fue fin de semana con alberca agradable el servicio de restaurante bueno pero los alimentos muy regulares , no es excelente pero me quedó muy cerca de lo que yo requería
1-night trip

4/10

Las camas están tan feas que las 4 personas que fuimos estuvimos muy incómodos con dolores de espalda y cadera al otro día. La habitación tan fría que fue otro motivo de no dormir bien . Es un lugar muy bello pero esos detalles son muy importantes para mi .La sábanas con dudosa limpieza.
1-night trip

8/10

Buena atención y comida. El SPA muy recomendable
1-night trip

10/10

!!! Muchas gracias mi experiencia fue muy buena el hotel está muy bonito todo estuvo bien las habitaciones cómodas y muy amplias el servicio muy bien en general todo perfecto gracias!!
2-night trip

10/10

Excelente opción para pasar un rato en familia y/o con amistades, con una buena relación precio/valor
1-night trip

4/10

Las habitaciones son muy malas, las camas son tan viejas que no descansas, amaneces adolorido.
1-night trip