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El Santuario Resort & Spa

4.0 star property
Mountain hotel in Valle de Bravo with 2 restaurants and 2 outdoor pools

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Photo gallery for El Santuario Resort & Spa

Terrace/patio
Interior
2 outdoor pools, pool umbrellas, pool loungers
Interior
1 bedroom, premium bedding, in-room safe, iron/ironing board
El Santuario Resort & Spa offers a tranquil retreat by the lake, with lush gardens and serene pools. Unwind at one of two outdoor pools, indulge in international cuisine at an on-site restaurant or rejuvenate with a hot stone massage. Previous guests rave about the helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Room service
  • Conference center
  • 7 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
  • Premium bedding

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Room, Mountain View

1 bedroom, premium bedding, in-room safe, iron/ironing board

Junior Room, Mountain View

10,0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Two Bedroom Family Villa

1 bedroom, premium bedding, in-room safe, iron/ironing board

Two Bedroom Family Villa

8,0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Private plunge pool
Kitchen
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
2 bathrooms
  • 148.8 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Master Suite Doble

1 bedroom, premium bedding, in-room safe, iron/ironing board

Master Suite Doble

10,0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
Separate bedroom
Private bathroom
  • 46.3 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

1 bedroom, premium bedding, in-room safe, iron/ironing board

Junior Suite, Mountain View

9,2 out of 10
Wonderful
(11 reviews)

Highlights

Private plunge pool
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
Separate bedroom
Private bathroom
  • 40 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Garden Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Garden Suite

10,0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Basic Studio Suite

10,0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite King

1 bedroom, premium bedding, in-room safe, iron/ironing board

Master Suite King

10,0 out of 10
Exceptional
(3 reviews)

Highlights

Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Family Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Two Bedroom Family Suite

7,4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
2 bathrooms
Private bathroom
Hair dryer
  • 135.5 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for City Studio Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

City Studio Suite

10,0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 26.4 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Lago

1 bedroom, premium bedding, in-room safe, iron/ironing board

Suite Lago

9,6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 23.1 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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The price is R2 523
R3 028 total
includes taxes & fees
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About the area

Map
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200

What's nearby

  • Valle de Bravo Dam - 1 min walk - 0.0 km
  • Casa De Oración Carmel Maranatha OCD - 6 min drive - 4.6 km
  • Central Square - 11 min drive - 9.1 km
  • Saint Francis of Assisi Church - 11 min drive - 9.1 km
  • Avandaro Waterfall - 17 min drive - 12.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 136 min drive

Restaurants

  • ‪Restaurante los Veleros - ‬10 min drive
  • ‪Tacos el Tripa - ‬9 min drive
  • ‪Pizzas Doña Fide - ‬9 min drive
  • ‪Birria el Amigo Erasmo - ‬5 min drive
  • ‪Salon los Girasoles - ‬9 min drive

About this property

El Santuario Resort & Spa

El Santuario Resort & Spa is a great choice for a stay in Valle de Bravo. Guests can visit the spa to be pampered with hot stone massages, facials, or body treatments, and Naha, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a bar/lounge, and a snack bar/deli. The room service and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 135 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 7:30 AM–12:30 PM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis lessons
  • Kayaking
  • Mountain climbing nearby
  • Skydiving nearby

Working away

  • 7 meeting rooms
  • Conference center (377 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • Reception hall

Accessibility

  • Front entrance ramp

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa El Santuario. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Naha - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 540 per person

Children & extra beds

  • Rollaway beds are available for MXN 200.0 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo

Frequently asked questions

Does El Santuario Resort & Spa offer free cancellation for a full refund?

Yes, El Santuario Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Santuario Resort & Spa?

Yes, there are 2 outdoor pools.

Are pets allowed at El Santuario Resort & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at El Santuario Resort & Spa?

Yes, there's free self and valet parking.

What are the check-in and check-out times at El Santuario Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM.

What is there to do at El Santuario Resort & Spa and nearby?

Have fun with onsite activities such as kayaking, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Santuario Resort & Spa also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near El Santuario Resort & Spa?

Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining.

What's the area around El Santuario Resort & Spa like?

El Santuario Resort & Spa is located a short 1-minute walk from Valle de Bravo Dam.

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El Santuario Resort & Spa Reviews

Reviews

8,2

Very good

8,8/10

Cleanliness

8,6/10

Staff & service

8,0/10

Amenities

8,0/10

Property conditions & facilities

9,2/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
View
Spa

What guests liked

  • The Spa offered great therapists and a blissful experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excelente
SAMUEL ALFONSO, 1-night trip

10/10 Exceptional

Todo excelente.
Jonathan, 2-night trip

10/10 Exceptional

Very good spot
Alan, 2-night trip

10/10 Exceptional

Highly recommend
Adrian, 2-night trip

10/10 Exceptional

Staff were very kind and the place has a greate view
David, 1-night trip

10/10 Exceptional

Excelente
LUIS ENRIQUE, 4-night trip

10/10 Exceptional

Great piece in Valle, excellent general manager, always willing to help
PEDRO, 2-night trip

8/10 Very good

a
Francisca, 3-night trip

4/10 Fair

Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Yuridia, 4-night trip

10/10 Exceptional

Marlene, 1-night trip

10/10 Exceptional

Diana Daniela, 1-night trip

10/10 Exceptional

Sinuhé, 1-night trip

10/10 Exceptional

José Luis, 1-night trip

10/10 Exceptional

Karla Fernanda, 2-night trip

6/10 Good

Lugar lindo, costos excesivos

Las habitaciones no tiene aire acondicionado y es muy incómodo dormir en las q tienen alberca, nuestra habitación tenía dos goteras enormes, nunca salió agua caliente en las regaderas. Solicite una sombrilla por que iba a salir y no me le permitieron el personal de valet, los costos de los alimentos son excesivos y el sabor deja mucho que desear, el pulpo sin sabor y sobrecosido. La atención del personal es muy amable y acogedor.
Alejandra, 2-night trip

8/10 Very good

Bien
Jose Fernando, 2-night trip

10/10 Exceptional

Emilio, 1-night trip

10/10 Exceptional

Magnifica experiencia, que aunque solo fue una noche, ya estamos planeando una segunda visita de varios dias y hacer un retiro para tomar los servicios del Spa y restaurates y los rituales.
Juan de Dios, 1-night trip

6/10 Good

Pagas por la vista

La habitación bien en general, aunque hubo constantes interrupciones de electricidad, asimismo, durante la noche hubo mucha lluvia, y se oía demasiado ruido de agua cayendo a chorros en la losa del techo (no solo un simple goteo). El hotel se percibe un poco descuidado para el precio de las habitaciones. El brunch es demasiado caro en comparación de la oferta de platos disponibles. No tienen opciones sin gluten ni el personal está calificado ante un huésped con el padecimiento.
Angel Antonio, 1-night trip

10/10 Exceptional

Gerardo, 1-night trip

8/10 Very good

Eduardo, 1-night trip

10/10 Exceptional

Nuestra experiencia estuvo increíble
Francisco Alejandro, 1-night trip

10/10 Exceptional

MARIANA, 1-night trip

10/10 Exceptional

Lizet, 4-night trip

10/10 Exceptional

Todo bien
Sandra Lucia, 1-night trip