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Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property
City-center Lovington hotel with indoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Indoor pool, pool loungers
Lobby
Desk, iron/ironing board, rollaway beds, free WiFi
Exterior

Reviews

7,6 out of 10

Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Pet-friendly
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Indoor pool
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Self-serve laundry
  • Meeting room
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is R984
R1 140 total
includes taxes & fees
17 Jan - 18 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Pet-friendly
Free parking
Free WiFi
Connecting rooms available
7.2 out of 10, Good, (1002)
The price is R1 245
R1 451 total
includes taxes & fees
16 Jan - 17 Jan
Sonesta Essential Des Moines
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About the area

Map
4995 Merle Hay Rd, Des Moines, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive
  • Drake University - 8 min drive
  • Val Air Ballroom - 9 min drive
  • Wells Fargo Arena - 11 min drive
  • Iowa Events Center - 11 min drive

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

When you stay at Quality Inn & Suites Des Moines - Merle Hay Road, you'll be within a 15-minute drive of Jordan Creek Town Center. Guests can take a dip in the indoor pool, and free perks include continental breakfast, WiFi, and self parking. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 116 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Pool loungers

Facilities

  • An indoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Cash deposit: USD 250.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 2 per accommodation, per night

Children & extra beds

  • Rollaway beds are available for USD 20 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Frequently asked questions

Does Quality Inn & Suites Des Moines - Merle Hay Road offer free cancellation for a full refund?
Yes, Quality Inn & Suites Des Moines - Merle Hay Road does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Des Moines - Merle Hay Road?
Yes, there's an indoor pool.
Are pets allowed at Quality Inn & Suites Des Moines - Merle Hay Road?
Yes, dogs are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Des Moines - Merle Hay Road?
Yes, there's free self parking.
What are the check-in and check-out times at Quality Inn & Suites Des Moines - Merle Hay Road?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Quality Inn & Suites Des Moines - Merle Hay Road?
No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.
What is there to do at Quality Inn & Suites Des Moines - Merle Hay Road and nearby?
Quality Inn & Suites Des Moines - Merle Hay Road has an indoor pool.
What's the area around Quality Inn & Suites Des Moines - Merle Hay Road like?
Quality Inn & Suites Des Moines - Merle Hay Road puts you in Lovington, in the heart of Des Moines. Popular attractions include Jordan Creek Town Center, which is 13 minutes away by car.

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7,6

Good

7,8/10

Cleanliness

8,2/10

Staff & service

7,4/10

Amenities

7,2/10

Property conditions & facilities

7,4/10

Eco-friendliness

Reviews

10/10 Exceptional

Aaron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adrianna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Troy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid. Bad Service.
Party was happening in the room next door from 3-5 a.m. Front desk employee admitted to only calling the offending room twice when we complained 4 times. Left the hotel at 5 rather than try to get any sleep. Woke my child up as well.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

akshay, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great service, good hotel
It's a great stay while on a budget, if you're expecting a 5 star stay at a place thats like 40 bucks a night then you're the problem not the spot. They did great for their price, service was great, very nice staff, room had some dust but was clean, breakfast wasnt anything great but it gets the job done. We had an issue with our fridge and they just instantly no questions asked gave us another room that was close by. Definetly will go again.
Lucas, 2-night trip
Verified Hotels.com guest review

8/10 Very good

first room did not have a tv (got a different room), second room did not have a chair for the desk, & breakfast was not hot had to microwave to heat up
Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Shirley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet and clean
Welcomed when arrived. Very friendly.
James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Heather, 1-night trip
Verified Hotels.com guest review

6/10 Good

Joe E, 1-night trip
Verified Hotels.com guest review

6/10 Good

Erin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Room was fine. Their charge for a dog was higher than what was stated on this site.
John, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is my go to while passing through. The front desk staff is always so kind, and the complex is clean enough for what you pay. There are some cosmetic fails (peeling paint, random abandoned desk phone on bed) but if you don’t focus on the negative, there is so much positive!
Nicole, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Easy access to interstate
John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Yes very good
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check in was friendly and efficient. I had a small trailer and they were happy to provide additional parking for me. The room was large and the bed was very comfortable.
Terrence, 1-night trip
Verified Expedia guest review

8/10 Very good

Room had lots of updates despite being an older building. Staff called me the day of my reservation to confirm what time we planned on checking in. There is lots of highway noise, but turning on the fan helped drown it out. The bathroom did not have an exhaust fan which left the whole room feeling damp and sticky throughout our stay Tile,counters, & sink, had been updated, but tub itself was missing enamel and rusty in spots. Light switch plate was caked with years of grime. There was stayover service provided and new towels were brought in daily. Breakfast was average for a 2 star hotel and heads-up they do not allow you to bring it back to your room to eat. Pool towels were provided and plentifully stocked. Bath towels were an average mix of brand new with threadbare/stained towels. Wires were hanging out of the wall above the bathroom light and the ceiling was flaking, but shower was hot and had good pressure. Toilet was very clean and in good working order. Overall, I would stay here again.
Faye, 2-night family trip
Verified Expedia guest review

8/10 Very good

We had these reservations for 7 weeks. Unfortunately the quiet rest we expected back at that time was overrun with 168 band competition participants. The first night the LOUD noise above us went on until after 12 midnight. We mentioned it to the chaperons at breakfast the next morning and they stated they would take care of it. Our 2nd night had the noise begin at 9:38 and we finally went to sleep at 10:20 while it still continued because we were that tired from the night before. The facility definitely is not sound proof and when they stomped their feet or perhaps jumped back and forth between the beds, the walls creaked as well as the ceiling. It was a big disappointment this time because of who was staying there and not because of the property. We will stay there again just as we have many times before, but . . . . - hopefully we will not see a repeat offense. A good night's sleep is important in keeping alert when you drive the next day or your customers may not get the chance to return.
John, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Our stay was not great. The room smelled of a moldy washer. The first room I was in had dog pee in various spots on the floor. The bed may or may not have been made with fresh sheets. There was trash already in the trash can. We did request a new room second room had brown ring that was not wiped on bathroom counter. Mold starting to grow in spots on the wall and in between the cracks of the headboard. Both rooms had moldy bathroom ceilings. All around bummed about the whole experience and wish I could get my money back and I would have slept in my car. I do have photos but this won’t let me add the photos for some glitch reason.
Kyrstin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad staff who do tend to customer needs
Destiny, 2-night family trip
Verified Expedia guest review

6/10 Good

Clean, good beds and towels, tv didn’t work, door closet broken, no phone to call desk, outside door didn’t lock, no fan in bathroom
Gail, 1-night family trip
Verified Expedia guest review

6/10 Good

We had a good experience
Samantha, 1-night family trip
Verified Expedia guest review

6/10 Good

Brenda, 1-night trip
Verified Expedia guest review