Av. Las Carreras 1, Santiago de los Caballeros, Santiago
What's nearby
Monument to the Heroes of the Restoration - 7 min walk
Bella Terra Mall - 20 min walk
Catedral de Santiago - 3 min drive
Hermanos Patino Bridge - 4 min drive
Estadio Cibao - 4 min drive
Getting around
Cibao Intl. Airport (STI) - 18 min drive
Gregorio Luperon Intl. Airport (POP) - 108 min drive
Airport shuttle (surcharge)
Restaurants
Supermarcado Bravo Cafe - 10 min walk
El Tablón Latino - 6 min walk
Amigos 24 Horas - 12 min walk
El Parrillon Monumental - 11 min walk
Wendy’s - 12 min walk
About this property
Matum Hotel & Casino
Matum Hotel & Casino features a casino and a nightclub. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a fitness center, a children's pool, and a snack bar/deli. Fellow travelers say great things about the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
41 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10:00 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service
Snack bar/deli
Traveling with children
Children's pool
Working away
Business center
Meeting room
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Casino
Nightclub
Banquet hall
Accessibility
Wheelchair accessible
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Chef
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 20 per room (roundtrip)
Safes in guestrooms can be used for an extra charge
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Matum
Matum
Matum Casino
Matum Casino Santiago
Matum Hotel
Matum Hotel & Casino
Matum Hotel & Casino Santiago
Matum Hotel And Casino
Matum Hotel Santiago
Matum Hotel Casino Santiago
Matum Hotel Casino
Matum Hotel Casino Santiago de los Caballeros
Matum Casino Santiago de los Caballeros
Matum Hotel Santiago
Matum Hotel & Casino Hotel
Matum Hotel & Casino Santiago de los Caballeros
Matum Hotel & Casino Hotel Santiago de los Caballeros
Frequently asked questions
Does Matum Hotel & Casino offer free cancellation for a full refund?
Yes, Matum Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Matum Hotel & Casino?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Matum Hotel & Casino?
Sorry, pets aren't allowed.
Is parking offered on site at Matum Hotel & Casino?
Sorry, there's no onsite parking at Matum Hotel & Casino.
Is airport shuttle service offered by Matum Hotel & Casino?
Yes, an airport shuttle is available. The charge is USD 20 per room roundtrip.
What are the check-in and check-out times at Matum Hotel & Casino?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Matum Hotel & Casino?
Yes, there's a casino.
What is there to do at Matum Hotel & Casino and nearby?
Matum Hotel & Casino has a casino, a nightclub, and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Matum Hotel & Casino?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Matum Hotel & Casino like?
Matum Hotel & Casino is a short 7-minute walk from Monument to the Heroes of the Restoration and 20 minutes' walk from Bella Terra Mall.
Matum Hotel & Casino Reviews
Reviews
6,6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7,4/10
Cleanliness
7,4/10
Staff & service
6,2/10
Amenities
6,2/10
Property conditions & facilities
7,2/10
Eco-friendliness
Reviews
10/10 Exceptional
24 November 2024
Cesar j
Cesar j, 1-night trip
Verified Hotels.com guest review
2/10 Poor
05 November 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
28 October 2024
Do not recommend!
Not a good experience. The hotel is in major need a renovation… It could be a lot better if they just upgraded the lighting. At check in they only charge me for one of my two nights reservations and told me if I did like it. I did not have to say another day that should have been a major warning to me. They got them 3 stars instead of 1 star.
There’s no casino and the nightclub will keep you up all night if you’re on that side of the hotel.
Demetrius
Demetrius, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
David
David, 4-night family trip
Verified Hotels.com guest review
6/10 Good
05 October 2024
Juan
Juan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Does not have a casino as advertised. Rooms were very nice. Staff is excellent.
Danny
Danny, 5-night trip
Verified Expedia guest review
8/10 Very good
20 September 2024
Short stay but great. Stayed one night.
Check in staff and bellman were all welcoming.
Place was clean.
Andrew
Andrew, 1-night trip
Verified Expedia guest review
4/10 Fair
19 September 2024
You can’t sleep because of the club in the property, music is too loud
Andres
Andres, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Es antiguo pero majestuosa
Altagracia
Altagracia, 1-night romance trip
Verified Travelocity guest review
10/10 Exceptional
09 September 2024
Efren
Efren, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
Very quiet and safe
Jose
Jose, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
The hotel is in a very good location, the hotel staff is very helpful. I didn't like that the place is very old and that several areas have to be restructured.
Yerfani
Yerfani, 1-night family trip
Verified Expedia guest review
2/10 Poor
12 August 2024
It’s really old and bad I hope they finish the renovations all around the property and that this hotel can come back to life
Antonio
Antonio, 1-night trip
Verified Expedia guest review
4/10 Fair
12 August 2024
Food wasn't good
Juan
Juan, 1-night family trip
Verified Expedia guest review
6/10 Good
23 July 2024
The tv wasn’t working and the elevator was broken, to much noise around the hotel… room 214
Jaime
Jaime, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
A historical place with a long history of opulence. One is able to absorb such a history while there. Great pool!!!
Rafael
Rafael, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
21 June 2024
Shaunna
Shaunna, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
15 June 2024
Good hotel thank you
martin
martin, 4-night family trip
Verified Expedia guest review
2/10 Poor
09 June 2024
The picture has to be old and it’s false advertisement the hotel is scarey looking it looks like they are renovating it it felt like we were the only guest there I checked the same day and found and nicer and better hotel
Ana
Ana, 5-night romance trip
Verified Expedia guest review
2/10 Poor
04 June 2024
Under construction, not very appealing,staff was great but location doesn’t feel safe, the only thing I enjoyed was the breakfast
Yimerre
Yimerre, 3-night romance trip
Verified Expedia guest review
2/10 Poor
02 June 2024
SION
SION, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
29 May 2024
hilda
hilda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 May 2024
Love the people and the room different options for food
Stephanie
Stephanie, 1-night trip
Verified Expedia guest review
4/10 Fair
27 May 2024
My expectations was higher for that price.
FRANTZ
FRANTZ, 2-night trip
Verified Expedia guest review
4/10 Fair
26 May 2024
The beds are super hard and the rooms aren’t soundproofed. The halls echo all the noise from in and ourside the hotel. There’s also a club next door and people pour out into the streets to continue the party at all hours of the night. Great spot if you’re looking to party in the area and don’t care about sleeping. Otherwise not worth it. The staff was nice.