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Playa Maya Resorts

3.5 star property
Celestún beach aparthotel with restaurant and beach bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Maya Resorts

2 outdoor pools
Interior entrance
Property grounds
Interior entrance
Water park

Reviews

7,0 out of 10

Good

Popular amenities

  • Bar
  • Free breakfast
  • Pool
  • Kitchen
  • Refrigerator
  • Air conditioning
Main amenities
  • Private beach
  • Restaurant and beach bar
  • 2 outdoor pools
  • Swim-up bar
  • Air conditioning
  • Meeting room
Feel at home
  • Sofa bed
  • Kitchen
  • Private bathroom
  • Blackout drapes/curtains
  • Deep soaking bathtub
  • Limited housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Blackout drapes/curtains
Sofa bed
  • 1 bathroom
  • Sleeps 7
  • 1 Double Bed and 1 Double Sofa Bed OR 2 King Beds and 1 Twin Bed

Apartment, 2 Bedrooms

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
2 bedrooms
Sofa bed
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Separate bedroom
Sofa bed
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Road 12, 5000, Celestún, YUC, 97367

What's nearby

  • Reserva de la Biosfera Ría Celestún - 9 min drive - 7.3 km
  • Hacienda Real de Salinas - 9 min drive - 7.3 km
  • Mangroves of Dzinitun - 11 min drive - 9.3 km
  • Ría Celestún Biosphere Reserve - 13 min drive - 8.0 km
  • Celestun Beach - 15 min drive - 5.8 km

Getting around

  • Mérida International Airport (MID) - 88 min drive

Restaurants

  • ‪Los Pampanos - ‬9 min drive
  • ‪Restaurante Nicte Ha - ‬9 min drive
  • ‪El Lobo - ‬9 min drive
  • ‪Loncheria 'los Negritos' - ‬9 min drive
  • ‪Restaurante el Chivirico - ‬9 min drive

About this property

Playa Maya Resorts

When visiting Celestún, Playa Maya Resorts is a great choice to consider. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the beach bar. Apartments feature conveniences like kitchens, along with deep soaking tubs and sofa beds.

Languages

Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 10:00 AM; Check-in end time: 10:00 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property for check-in information
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Service animals welcome

Property amenities

Beach

  • Private beach nearby

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Cookware/dishes/utensils

Dining

  • Free cooked-to-order breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 1 beach bar and 1 swim-up bar

Bedrooms

  • Single sofa bed

Bathrooms

  • Shower
  • Deep soaking bathtub
  • Free toiletries
  • Towels provided

Work spaces

  • 1 meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Services and conveniences

  • Limited housekeeping
  • Blackout drapes/curtains

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Individually decorated
  • Individually furnished

Fees & policies

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must follow local laws and visitor policies. This property does not allow weapons or smoking.

Also known as

Playa Maya Resorts
Playa Maya Resorts Celestun
Playa Maya Resorts Condo
Playa Maya Resorts Condo Celestun
Playa Maya Resorts Celestún
Playa Maya Resorts Aparthotel
Playa Maya Resorts Aparthotel Celestún

Frequently asked questions

Does Playa Maya Resorts offer free cancellation for a full refund?
Yes, Playa Maya Resorts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Maya Resorts?
Yes, there are 2 outdoor pools.
Is parking offered on site at Playa Maya Resorts?
Yes, there's free self parking.
What are the check-in and check-out times at Playa Maya Resorts?
Check-in start time: 10:00 AM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Playa Maya Resorts and nearby?
Playa Maya Resorts has 2 outdoor pools.
Are there restaurants at or near Playa Maya Resorts?
Yes, there's an onsite restaurant.
Does Playa Maya Resorts have private spa tubs?
Yes, each apartment has a deep soaking bathtub.
Does Playa Maya Resorts have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware and a refrigerator.

Playa Maya Resorts Reviews

Reviews

7,0

Good

7,0/10

Cleanliness

7,0/10

Staff & service

6,6/10

Amenities

7,0/10

Property conditions & facilities

Reviews

4/10 Fair

This property is older, not well maintained. The rooms do not lock properly, not secure at all. No TV. Poor to no internet service. The food was disappointing and expensive. Go into town to eat, I do not advise bringing food to cook in the units.
2-night romance trip
Verified Expedia guest review

6/10 Good

We liked the place, except the beach, they need to do something about the flies because is very difficult to enjoy walking at the beach with bugs. The road needs to be fixed also, the villas as they called them, the bathroom faucet on the sink was not working at all, inconvenient. They have potential but it needs some TLC.
Maria, 4-night romance trip
Verified Hotels.com guest review

6/10 Good

Great Beach, ok hotel
We arrived to our room, only for it to have the ac and fan broken and got switched to a different room, that wasn’t prepared to have guests, so it was a little dirty. Place feels a little run down, but the staff are friendly. The only plus is the beach that is nice and isolated, making it great if you have kids and children.
Israel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location! Love the natural setting! Sand and coconut trees right on the beach! Would like for the restaurant on site to accept credit cards. This info should be posted on website!
3-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

4/10 Fair

Dirty and disappointing
The location of this hotel is great. Its all alone outside the town of Celestun which makes it a quiet getaway. However while the grounds are quite nice the hotel really needs some attention. The rooms were dirty and needed a very good clean. The beds were rock hard. Most have efficiency units but I would not even want to use the flatware without some industrial cleaner work first. The swim up bar sounds inviting but it was closed and looked as if it was falling down. We took a good look and then left again. While I am happy to go most places and put up with some hardship I do insist on clean especially at the prices they are charging. I would not recommend this hotel and it’s a long drive back to find something else.
Robert, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Directly at the beach within a reserve. Perfect to relax and enjoy the nature. Do not expect discos or crowded places, this is not a place for spring breakers
Carlos, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Beautiful beach, poorly run hotel
The beach and grounds are lovely, very private and well maintained. The rooms, service and food however leave much to be desired, mediocre food, poorly maintained rooms, inattentive staff. A disappointment.
catherine , 2-night trip
Verified Travelocity guest review

10/10 Exceptional

PARADISE ON EARTH
Beautiful well-manicured grounds and comfortable villas on the beach. Great friendly staff, attending to your every need. The hotel is about 8 km away town and you will have to drive on a very bad road. Do not let it scare you. It will be worth the bad ride. The beach is clean and gorgeous. The food in their restaurant is good but not excellent. Overall, I will recommend PLAYA MAYA over any other hotel in the area. Just make sure you have a car.
Ron, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel that needs a lot of improvements...
Nice hotel that needs a lot of improvements. This hotel is located at a real paradise, the cost of Yucatan, Mexico. The hotel can do a lot better, this is a peaceful place, perfect to relax. Room has very good size, like mini apartments but in a real need of maintenance. All employes are very nice and doing there best job with the poor help from the owners. I would love to get back to this hotel specially for the people working here ant the location, I hope the owners can read this message and improve their hotel, rooms need a lot of maintenance, AC was not working properly at my room, furniture is very old. Sheets are also old and with wholes, they limit the towels to only one per room and also are very old and with wholes. Mosquitos is the big issue but Hotel has nothing to do with it, just prepare and bring a good repellent.
Verified Hotels.com guest review

8/10 Very good

Nice virgin beach, excellent tasty food
Nice virgin beach, excellent tasty food, spacious suites.
Verified Expedia guest review

10/10 Exceptional

The place was grea!!!! Recomend highly
Verified Hotels.com guest review

6/10 Good

Make Sure You Bring Cash
This was a trip I booked for my in-laws, and I was more than disappointed in the lack of communication from the actual resort. I must have called them 40 times over the course of three days with no answer and no voicemail options. I tried emailing as well, but still no luck. I had expedia customer service (really great experience) try calling and they experienced the same thing, but assured me the hotel would reach out to me within 48 hours. The only problem is that check-in for my in-laws was in less than 48 hours from the time I made the call. I did finally receive an email from someone at the hotel letting me know that they were having issues with the antenna at the property which is why I couldn't get through but that it had been fixed. Tried calling again, still no answer. Because of the lack of communication, my in-laws showed up at check-in only to find out the resort is cash only. They did not come prepared to pay cash and this stipulation was NOT made clear on the expedia site or on the resort website. My husband had to call and throw a fit to get them to figure out an alternative method for payment. My in-laws had a great time (thank goodness) and said they were very comfortable during their stay, but I am in shock that the hotel does not answer their phone or respond to emails. I would not recommend this resort to anyone solely due to this.
Verified Expedia guest review

4/10 Fair

Overpriced hotel
We were so disappointed by this hotel. It is very expensive for Mexico. We really thought we would be in a resort but we cannot call that a resort. Staff not very welcoming. Towels old and with holes. Sheets with lots of spots. The all resort is old. I wouldn't mind all these things but for the price... I would expect much more.
Verified Expedia guest review

8/10 Very good

Nice hotel but cannot find on GPS
It's a nice hotel that is right on the beach, but you can't find it via GPS. Try to get there before sunset, otherwise it is kind of a creepy drive down the unpaved road.
Verified Expedia guest review

10/10 Exceptional

yucatan 2015
Awesome place off the grid a little but if thats what you want when on vacation like me PERFECT. Huge condos w kitchens and a wonderful staff will accommodate all your needs. Thanks to Allen for all the help with tours and recommendations on restaurants. If you think the road is bad try drivin in Cleveland or Detroit. Will definitely be back!!!!!!!!!
Verified Hotels.com guest review

10/10 Exceptional

Hotel is on the beach
If you want to relax this is the place to go. Nice pool, great beach, friendly people. A real "laid back" experience.
Verified Expedia guest review

4/10 Fair

Nice setting - Pity about the mosquitoes
We reserved a 2 bedroom apartment during New year's 2014-2015 for 3 nights. This was basically a 2 story stand-alone condo. Quite spacious and nice with 2 big bedrooms. The hotel is quite far from Celestun town and you have to drive down a dirt road for 10-15 minutes to get here. Once here late at night, we found that the place had a lot of mosquitoes. Getting out of the car to reception and checking in we were bitten 10's of times. Once inside of the condo, we spend an hour killing mosquitoes and then moved into one bedroom for the rest of the night to avoid having to kill all the mosquitoes inside. Next morning we decided to check out because there were still mosquitoes around in the morning. The setting is nice and peaceful but if you can't even poke your head out because of mosquitoes, you can't enjoy much. This is not an issue with the hotel. It's just the setting is very much in the jungle and that's how it is. We moved down coast to Campeche which was busier but does not have this issue.
Verified Hotels.com guest review

4/10 Fair

It is not an HOTEL is a rental condo
I was traveling suposing you have the basic hotel services, meals, bar, waiters, attndants. There is absolutely nothing but the nature, Celestún is a beautiful place itself, full of nature and natural atractives enough for make a great place. But is not fair you think you are going to have the services of an hotel. The other thing that is not ok is that you have to pay the stay in CASH and you will not recieve an invoice or a recive. May be if you know all of this before going you will have the right expectative.
Verified Expedia guest review

2/10 Poor

low season sorrows
The hotel is not a great distance from the town of Celestun, but because of the condition of the road it takes about 25 minutes to drive into town. When we arrived we were informed that the onsite restaurant was closed because of the low season. We did bring our own water which is required and some food, but this would not be sufficient to feed us for a 2 night stay. Our reserved room had a king and futon but no couch as pictured for the medium sized room when booking. Therefore, we opted to cancel. Possibly during high season this hotel would work, the pool and grounds are beautiful.
Verified Hotels.com guest review

10/10 Exceptional

Un lugar perfecto para desconectarte, muy buen servicio
1-night romance trip
Verified Expedia guest review

8/10 Very good

Grisell, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hôtel dans son jus. Aurait besoin d un rafraîchissement. Accueil juste correct. Chambre vieillotte, dépassée, cuisine inutilisable. Prix élevé par rapport au prix.
FLORENT, 1-night family trip
Verified Hotels.com guest review

6/10 Good

A revoir l'évacuation des eaux usées. ..car une odeur pestilentielle dans les chambres. ..à revoir aussi un traitement contre les moustiques car le soir venu impossible de dîner en terrasse. Par contre une plage magnifique et deserte avec un ponton de toute beauté
christine, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Mal hotel
Es un hotel para que lleves tu comida, la comida del hotel es mala, de resorts solo tiene el nombre
Ramiro, 2-night family trip
Verified Hotels.com guest review