Afternoon Tea at Caffe Concerto Oxford Street - 3 min walk
Spread Eagle - 1 min walk
About this property
Mermaid Suite Hotel
Mermaid Suite Hotel puts you in a great location, within a 15-minute walk of Oxford Street and Hyde Park. Also, Piccadilly Circus and Marble Arch are within a 15-minute walk. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Bond Street (Elizabeth Line) Station is 2 minutes and Bond Street Underground Station is 3 minutes.
Languages
Arabic, English, Hindi
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
Front desk (limited hours)
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Electric kettle
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for GBP 50.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London
Frequently asked questions
Does Mermaid Suite Hotel offer free cancellation for a full refund?
Yes, Mermaid Suite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mermaid Suite Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mermaid Suite Hotel?
Sorry, there's no onsite parking at Mermaid Suite Hotel.
What are the check-in and check-out times at Mermaid Suite Hotel?
Check-in start time: 1 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM.
Are there restaurants at or near Mermaid Suite Hotel?
Yes, there's an onsite restaurant.
What's the area around Mermaid Suite Hotel like?
Mermaid Suite Hotel is a short 2-minute walk from Bond Street (Elizabeth Line) Station and 14 minutes' walk from Hyde Park. Travelers give top marks for the hotel's prime location.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
6.2/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
4/10 Fair
Jan 5, 2025
Hotel stay
Room was tiny for 2 people. The bathroom was small and was hard to get out of shower. The bed was hard and very uncomfortable.We had very noisy neighbours and you could hear creaking upstairs till about 3am! Wouldnt stay here again i would give this hotel 2 stars
Sharon
Sharon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Great price for a family of 4 in a great location. Very clean. Would definitely stay again.
Wendy
Wendy, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 17, 2024
Darren
Darren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
sharon
sharon, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 10, 2024
Nice and comfortable
Terry
Terry, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 4, 2024
Eduarda
Eduarda, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
happy
amazing price for such a good location. very clean
Simon
Simon, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 16, 2024
Karen
Karen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
rainier
rainier, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 10, 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
For this money in central London this is an excellent place to stay. Our room was clean, functional, quiet and air-conditioned. The beds were comfortable and the shower good. The reception staff are helpful and pleasant.
The accommodation is relatively basic as you would expect at this price point but you can pay a lot more for very little extra.
Richard
Richard, 2-night romance trip
Verified Expedia guest review
2/10 Poor
Oct 7, 2024
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 7, 2024
First time I have used this hotel. Was basic, clean and functional. Great location and good price.
Simon
Simon, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 5, 2024
What a terrible place to stay in. The stairs are so narrow and long. Carried all 3 heavy luggage’s and it was so difficult. The owner was rude and not helpful at all.
Room was so small.
Anna
Anna, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 3, 2024
Close to shops and underground. They just need to remember milk in the room for the tea and coffee.
Naomi
Naomi, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Sep 30, 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 27, 2024
Not what i was expecting at all however it was in a verygood location and it was very cheap in comparison to other hotels.
Terri
Terri, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Sep 24, 2024
Our stay started off disappointing as we carried all of our bags up the narrow stairwell to check in, only to find out that our room was not even in the same building, but across the street instead. However, we arrived to our private & HUGE family room with plenty of beds and space. The shower was perfect & was in its own room with sink/mirror. The toilet was in another room with sink/mirror making it convenient for multi-person sharing. The wifi was strong and beds were cozy. The only things that bothered us were the dirtiness of the walls/couch and the unclear layout of the hotel. Otherwise, we were quite happy with how it turned out! I would definitely recommend the family rooms for other groups of travelers!
Dianna
Dianna, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 21, 2024
It was a really good location. Near things I wanted to see and very close to a couple of underground stations. The room was small but fine for one night. I would stay here again
There were only 3 negatives.
1. The man at the desk did not have the best customer service. It wasn’t bad it was just not good
2. The room was different from the pictures online. The bathroom was smaller looking. I didn’t need much but I would appreciate accurate photographs
3. There were very steep narrow stairs to get to the room. If you had health problems or large heavy luggage, this could be a problem. It wasn’t a deal breaker for me but I would have liked to have known
Jeffrey
Jeffrey, 1-night trip
Verified Expedia guest review
2/10 Poor
Sep 17, 2024
Richard
Richard, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 14, 2024
Rowena
Rowena, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
The guy at the desk was friendly. Plenty of space for my family of 4. The fire alarm went off one night. Although inconvenient. Very happy it was nothing. It was handled well.
Michelle
Michelle, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 22, 2024
Convenient location with shopping close by.
David
David, 2-night family trip
Verified Expedia guest review
6/10 Good
Aug 15, 2024
In a fairly convenient position- if not walkable, then the Tube and other transport in London is fantastic.
The hotel was pokey, tired and fairly clean (shower was not).
The daily room service was nice and the manager was helpful.
Lesa
Lesa, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
lovely spacious clean room, with coffee / tea facilities. very comfortable beds and location of hotel perfect