2/10 Poor
03 February 2025
Stay at another hotel!
I don’t think we will be staying at this hotel. Loud heater & it took forever to get hot water. Might want to have a plumber check out the water drainage in tub. It was filling up as I was taking a shower. No hair dryer. Room service never cleaned our room.(Make beds/Bring clean towels) We had to go down to desk to get clean towels for that evening and in the morning. A huge stink bug in my daughter’s room. You NEVER get your requests for an adjoining room no matter if you write in a request or if you call hotel in advance. Last three hotels my daughter got stuck on a different floor. I wasn’t aware we were getting more charges(parking fee/taxes) then what hotel.com receipt was. Never had to pay for parking at other hotels. Very dissatisfied! And I’m sure Hotel.com will not do anything about it!
Robert or Carol
Robert or Carol, 2-night family trip
Verified Hotels.com guest review