Carretera Punta Rucia, Villa Isabela, Puerto Plata, 57000
What's nearby
La Ensenada Beach - 8 min drive
Punta Rucia Beach - 10 min drive
Parque Central De Punta Rucia - 10 min drive
Fricolandia - 36 min drive
Playa El Castillo - 39 min drive
Restaurants
Restaurant Damarys - 10 min drive
Parador Pescaderia Kiko - 13 min drive
lino pizzeria - 12 min drive
Blue Island - 12 min drive
Corales Punta Rusia - 10 min drive
About this property
Ensenada Resort
Ensenada Resort is a great choice for a stay in Villa Isabela. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.
Languages
English, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 1:00 PM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free (dogs only)
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Traveling with children
Children's pool
Services
Front desk (limited hours)
Facilities
An outdoor pool
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in hallways
Handrails in stairways
Hand-held showerheads
Closed captioned TV
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch Smart TV
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Pillow menu
Blackout drapes/curtains
Pillowtop mattress
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Soap
Towels
Toilet paper
Stay connected
Free WiFi
More
Housekeeping (on request)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Cleaning fee: USD 10 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Ensenada Resort Hotel
Ensenada Resort Villa Isabela
Ensenada Resort Hotel Villa Isabela
Frequently asked questions
Does Ensenada Resort offer free cancellation for a full refund?
Yes, Ensenada Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ensenada Resort?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Ensenada Resort?
Yes, dogs stay free.
Is parking offered on site at Ensenada Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Ensenada Resort?
Check-in start time: 3:00 PM; Check-in end time: 1:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
What is there to do at Ensenada Resort and nearby?
Ensenada Resort has an outdoor pool.
Are there restaurants at or near Ensenada Resort?
Yes, there's an onsite restaurant.
Ensenada Resort Reviews
Reviews
6,0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5,4/10
Cleanliness
4,8/10
Staff & service
3,8/10
Amenities
4,2/10
Property conditions & facilities
5,0/10
Eco-friendliness
Reviews
6/10 Good
15 September 2024
Average
When we arrived at 330pm, we were told to come back rooms were not ready. Then when we came back we were given rooms where the table under the television were dirty with ketchup. The pool was dirty and restaurant was closed as well. If you want a place for a bed, this is it but you have to go out of the premises to eat.
Jacqueline
Jacqueline, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
25 August 2024
THIEVES. The photos posted are NOT the true image of this Hotel. I will show the truth of the condition this hotel is in. Save your money and your time this place is not worth a penny. Mold on the pillow's, ceiling fan was broken and not even bolted onto the ceiling correctly very unsafe. Shower curtain and rod on the floor, the hotel was notified about this to fix it and never showed up we took showers with it on the floor. No towels were ready when we checked in at 4pm we were told in one hour they would bring it to our room and at 8pm I personally had to go to the front desk to receive them myself. The toilet seat was broken and slides every time you would use the toilet. RATS and garbage/mattress thrown outside everywhere I will post photos. Power goes off all night long causing the A/C not to work. And to have the A/C on you have to place your hotel key in a slot in the room to turn it on. The hotel door lock did not even work. We booked for the weekend after the first night with the experience we had we asked for a refund for the remining days we still had booked we were told we would get a refund by the owner and still almost 2 weeks later we have NOT received any refund. The lady at the front desk was very kind she is the only positive thing I have to say about this Hotel.
Tammy
Tammy, 2-night family trip
Verified Expedia guest review
2/10 Poor
13 July 2024
I feel like I was scammed by this Hotel. The room was dirty, the swimming pool didn’t have steps or a ladder to get in or out of the pool which is a safety hazard. The bathroom at check in was dirty with urine in the toilet. The shower glass had shampoo in the glass, the sink had toothpaste stains, the bed was made, but when we removed the sheets, it had pubic hair and stains in the bed. Horrible experience. I am disappointed on Expedia for having this Hotel listed on its choice of Hotels for this beautiful area of the Dominican Republic.
Olga
Olga, 3-night family trip
Verified Expedia guest review
8/10 Very good
08 May 2024
The pleace need some love and care
MOISES
MOISES, 3-night family trip
Verified Expedia guest review
4/10 Fair
27 April 2024
There were bugs, ants and grasshoppers in my room. I got yelled because I accidentally left the room key in my room, as the room key is what keeps the AC on, my first day of breakfast, I was given breakfast as though there was a deficit of food. The soap looked used and was opened. The windows to the bathroom were broken
What was good? The pool was nice, there is potential to hire more staff instead of expanding more of the property and building new buildings. Invest in improving the current property
Jose
Jose, 4-night trip
Verified Expedia guest review
2/10 Poor
05 April 2024
Karla
Karla, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 March 2024
Nos gustó mucho la playa en el área.
William
William, 2-night family trip
Verified Expedia guest review
4/10 Fair
10 August 2023
Bathroom wasn’t clean, the pool was dirty too I can’t even use it. The property needs more attention specially with cleanliness.
Eduvigis
Eduvigis, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 April 2023
Limpio, tranquilo, amables, seguro. Todo muy bien
Yocasta
Yocasta, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
27 February 2023
Ana
Verified Travelocity guest review
2/10 Poor
09 February 2023
The propriety is terrible no sheets the bathroom y duty , the breakfast y terrible only old bread y focking deasster am not recommended for people
Ana
Verified Travelocity guest review
10/10 Exceptional
26 October 2022
Friendly cozy atmosphere, great staff, make you feel comfortable