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Hotel Frances

3.0 star property
Relax in style on the rooftop terrace or get insider help from the friendly staff to explore historic Guadalajara.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Frances

Interior
Individually furnished, desk, laptop workspace, bed sheets
Balcony
Individually furnished, desk, laptop workspace, bed sheets
Interior

Reviews

8,0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Airport drop-off service
  • Area shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Refrigerator in a common area
  • Laundry service

Feel at home (6)

  • Children stay free
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The price is R661
R807 total
includes taxes & fees
12 Jan - 13 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Individually furnished, desk, laptop workspace, bed sheets

Standard Room

Highlights

Individually furnished
TV
Ceiling fan
Hair dryer
Wardrobe or closet
Desk
Laptop workspace
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Individually furnished, desk, laptop workspace, bed sheets

Junior Suite

Highlights

Individually furnished
Private spa tub
Flat-screen TV
Ceiling fan
Hair dryer
Wardrobe or closet
Desk
Laptop workspace
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Individually furnished, desk, laptop workspace, bed sheets

Suite

Highlights

Individually furnished
TV
Ceiling fan
Wardrobe or closet
Desk
Laptop workspace
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite

Individually furnished, desk, laptop workspace, bed sheets

Premium Suite

Highlights

Individually furnished
Private spa tub
Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Wardrobe or closet
Desk
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Single Room Standard

Individually furnished, desk, laptop workspace, bed sheets

Single Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Triple Room Standard

Individually furnished, desk, laptop workspace, bed sheets

Triple Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Quadruple Suite

Individually furnished, desk, laptop workspace, bed sheets

Quadruple Suite

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Individually furnished, desk, laptop workspace, bed sheets

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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8.8 out of 10, Excellent, (1761)
The price is R746
R895 total
includes taxes & fees
12 Jan - 13 Jan
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About the area

Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 2 min walk
  • Plaza de Armas - 2 min walk
  • Degollado Theater - 3 min walk
  • US Consulate General Guadalajara - 3 min drive
  • Avienda Chapultepec - 3 min drive

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive
  • Plaza Universidad Station - 5 min walk
  • San Juan de Dios Station - 8 min walk
  • Juarez Station - 14 min walk
  • Airport drop-off service
  • Area shuttle (surcharge)

Restaurants

  • ‪La Chata de Guadalajara - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Boutique Degollado - ‬2 min walk
  • ‪Cafe Madrid restaurant Guadalajara - ‬3 min walk
  • ‪Chai - ‬1 min walk

About this property

Hotel Frances

Hotel Frances features a rooftop terrace and puts you just steps from Guadalajara Cathedral. Guests looking for a bite to eat can check out El Molino Rojo, which serves breakfast and lunch. This Colonial hotel is also within a short drive of US Consulate General Guadalajara and Jalisco Stadium. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Plaza Universidad Station is 5 minutes and San Juan de Dios Station is 8 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 AM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
LOCAL_PARKING

Parking

    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport drop-off on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–noon
  • Shared refrigerator
  • Room service

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1610
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Piano
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Digital TV channels

Home comfort

  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping

Special features

Dining

El Molino Rojo - This family restaurant serves breakfast, brunch, and lunch.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 160 to 200 per person
  • Airport shuttle service is offered for an extra charge of MXN 350 per vehicle
  • Area shuttle service is offered for an extra charge

Parking

  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Frequently asked questions

Does Hotel Frances offer free cancellation for a full refund?
Yes, Hotel Frances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Frances?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Hotel Frances?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 350 per vehicle.
What are the check-in and check-out times at Hotel Frances?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon.
Is there an onsite casino at Hotel Frances?
No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.
What's the area around Hotel Frances like?
Hotel Frances is in Downtown Guadalajara, a short 5-minute walk from Plaza Universidad Station and 3 minutes' walk from Degollado Theater.

Hotel Frances Reviews

Reviews

8,0

Very good

8,2/10

Cleanliness

8,4/10

Staff & service

7,6/10

Amenities

7,4/10

Property conditions & facilities

8,0/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Jessie James, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Buen hotel
La habitacion estaba muy grande, teniamos 2 camas, 1 queen y una King. Eramos 2 adultos 3 niños y pues con esas camas estabamos bien. Nuestra habitacion tenia una sala recibidor que solo usamos para poner las maleta, teniamos acceso a una terraza con jacuzzi arriba de nuestra habitacion, y uno dentro del baño. Las instalaciones se miran bien y limpio a pezar de los años del hotel, aunque si se miran muchas partes deterioradas, si recomendaria una remodelacion en algunas areas como en el baño de la habitacion y los muebles, se miran y se sienten muy sucios los sillones del cuarto y los del recibidor. Con respecto a las distancias la localización del hotel es perfecta si lo que se quiere es descansar y conocer el centro historico de Guadalajara.
Cecilia, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Stolen property during our stay.
I reserved two rooms, When we arrived, they only had one room for all 5 of us. We had no choice but to sleep in one room. They would not accommodate us with the second room and charged us extra for the fifth person To stay in our room on a cot. I had some very expensive sunglasses stolen on the first day when the cot was delivered. On the second day, One pair of men’s leather patent shoes were also stolen. Even though we reported nothing was ever found or returned. The manager Jaime was not Very understanding on our arrival as we showed him on our phones that we had two rooms reserved. We asked to have our breakfast comped for the inconvenience. He replied with a “we cannot afford that”. I am not able to come anything because it was not our fault. It was Hotels.com fault. I asked Hotels.com to remove this hotel from the booking list.
anna, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Guadalajara stay
Hotel was nice but wouldn’t stay again. The hotel is located near some clubs and bars so there was loud music till about midnight. The elevator was nice but old and unreliable. The mattress was very hard but luckily with 4 large winter blankets provided by the hotel, It was bearable. The bathroom had open windows which let mosquitos in. I woke up with bites on my arms hands and face. I will say the place was clean. The staff was friendly and helped with my hard mattress solution. But there is a double tree and holiday in 2 blocks away. Should have stayed there.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Clean and affordable
It’s not my first time that I stayed here and I know them by now, they’re always friendly and treat me not as a client but as someone they see as regular since every year come twice.
Leo, 7-night family trip
Verified Hotels.com guest review

6/10 Good

The property is beautiful and very centrally located, the staff is friendly and the areas around the property are safe and walkable distance for visitors who want to explore the city. The rooms need to be updated and the bathroom was below standard. There was mold and fungi growing from the walls and the bathtub was broken. There was also a funky smell coming from the bathroom almost like if there was some type of gas (sulfur) coming from the plumbing.
Michael J Ortiz, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was very special because it was recommended by a very special friend of mine. I was very happy that I stayed there, the bellmen were very helpful and nice.
David, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed it even thought it’s an old hotel but yet it’s charmed is worth it.
Lourdes, 2-night trip
Verified Expedia guest review

8/10 Very good

Great location for sightseeing!
Enrique, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Leonor, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel on a budget
Mayra, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Heriberto, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nostalgic, beauty.
Hotel is outdated, poor lighting, but over all it takes back in time.
Miguel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Super location
Josefina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Yenedi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was friendly. It is a nicely conserved building despite it being more than 400 years old. It comes with the basic amenities. Rooms are spacious and comfortable. There is AC in every room. It is a few meters from the center of the city. There are good restaurants nearby, museums around the corner, shopping all around that area, and the area is walkable. Taxis are always available outside the hotel ready to take you anywhere you want to go.
Adriana, 2-night family trip
Verified Expedia guest review

6/10 Good

sergio, 1-night trip
Verified Expedia guest review

4/10 Fair

Needs lots of attention
This is a historic hotel with lots of originality, but old doesn’t mean it should be unkept. There was mold in the bathrooms, a mildew smell in the room, front desk staff seemed like they didn’t care, and the beds may be the original from the 1600s! We asked if they could turn on the chandelier lights in the lobby but it remained dark all night. So disappointed.
Francisco, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I liked the colonial ambiance of the hotel and its ideal location near the cathedral. The staff were very helpful with questions and services.
Robert, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Me gusta porque está cerca a el centro de Guadalajara
Martha, 1-night family trip
Verified Orbitz guest review

8/10 Very good

roberto, 2-night trip
Verified Expedia guest review

6/10 Good

Great location
It was clean
Susan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful historic building and area.
Anna, 2-night trip
Verified Expedia guest review

2/10 Poor

They didn't respected my reservation. I paid for that in expedia I gave them the reservation number and they said that Expedia didn't pay to them or make the reservation. I was pretty upset. I was feeling humiliated. They offered another room for more money. I want a reimbursement from Expedia because this was terrible experience. I walked to another at night time until I went to other hotel Hotel Morales.
Angela, 1-night business trip
Verified Expedia guest review