2/10 Poor
17 November 2024
I have stayed in over 1200 hotels in my life. THIS WAS THE WORST. STAY AWAY!!!!
A power surge took out my laptop while I was in my room. This is obviously a huge problem.
Staff were worse than useless with that problem and other requests. I asked them to recommend a computer repair place and they suggested a cell phone store. An Uber driver said it was "stupid" and took me to a computer repaid place.
I asked their staff to recommend a gym (see below) and they recommended one over 1 km away. There were many closer, better gyms.
I got a message the day before check in saying that i had to complete a web form or i could not check in. It did not work. I told staff and they blamed my browser. I tried with 3 browsers on my phone and computer and it never worked.
The gym at the hotel was tiny and had one machine, which was broken. Staff said a repair person would be there monday but when i checked out Wednesday, it was still broken.
Finally, watch out for the doors! I hurt my thumb due to a uniquely stulid door design.
Brendan
Brendan, 5-night business trip
Verified Hotels.com guest review