Impeccable grounds/rooms. Lovely pools, choice of 2. Relax area nice & quiet and easy to get sunbeds.
Good selection for breakfast; if you don’t want cold meats/cheese etc, there’s a poor choice. Every other day the bacon is alternated between proper bacon, the next day horrid ironed-ham-plastic-bacon. No beans/tomatoes. If you want English breakfast it’s “bacon” and eggs. Plus courgettes, or green beans/aubergines/mixed vegetables if that’s your bag!!!
Beans pleeze! Water from urn for tea luke warm. Rarely teaspoons or jugs for the milk available. Glasses for juice not always available. Staff did not have eye on the ball in terms of replenishment. No jam/marmalade available-basic breakfast item. No egg station for eggs on request so were left on the hot plates which weren’t hot enough. Croissants/pastries were tiny & tasted of grease.
Junior suite was large, very comfy beds. Lighting in bathroom was awful & very dark, insufficient to put makeup on. Only a rail to hang clothing on which is ok if you don’t have longer length dresses. Nowhere at all to hang a long dress-obviously designed by a man not a woman! How can you have nowhere to hang a long dress?
Majority of staff unfriendly/miserable, ages to serves cocktails. One person on bar means queuing. Once, the one barstaff was counting money; when I asked for service twice, she threw hands up in the air & ignored me. Poorest service I’ve experienced.
Definitely need to up their game to make it great.