See all properties

Lotte Hotel Jeju

5.0 star property
Luxury beach resort with outdoor pool, near Jeju Teddy Bear Museum

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Lotte Hotel Jeju

Exterior
Garden
Land view from property
Indoor pool, outdoor pool, pool cabanas (surcharge)
Exterior
VIP Access

Reviews

9,4 out of 10
Exceptional

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Non-smoking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free children's club
  • Free airport shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach towels
Feel at home
  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Separate bathtub and shower
  • Separate dining area
The price is R2 568
R3 107 total
includes taxes & fees
03 Feb - 04 Feb

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Hello Kitty (Randomly assigned - Kids/ Princess/ Ladies)

Children’s theme room

Hello Kitty (Randomly assigned - Kids/ Princess/ Ladies)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Charlotte Deluxe Terrace Ocean Family Twin

Down duvets, in-room safe, desk, laptop workspace

Charlotte Deluxe Terrace Ocean Family Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Charlotte Deluxe Terrace Ocean Double

Down duvets, in-room safe, desk, laptop workspace

Charlotte Deluxe Terrace Ocean Double

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for [FREE Breakfast2+1]Charlotte DeluxeTerrace Ocean Fam.Twin+Free Breakf for1 child+FreeExtraPerson fee

Down duvets, in-room safe, desk, laptop workspace

[FREE Breakfast2+1]Charlotte DeluxeTerrace Ocean Fam.Twin+Free Breakf for1 child+FreeExtraPerson fee

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Garden Family Twin

Down duvets, in-room safe, desk, laptop workspace

Premier Garden Family Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite Premier Ocean Double Double (Welcome fruit & Macaroon)

Down duvets, in-room safe, desk, laptop workspace

Suite Premier Ocean Double Double (Welcome fruit & Macaroon)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
TV
Down duvet
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Ocean Double

Down duvets, in-room safe, desk, laptop workspace

Premier Ocean Double

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Ocean Family Twin

Down duvets, in-room safe, desk, laptop workspace

Premier Ocean Family Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Mountain Double

View from room

Deluxe Mountain Double

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Garden Dobule

Down duvets, in-room safe, desk, laptop workspace

Deluxe Garden Dobule

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Ondol Garden

Down duvets, in-room safe, desk, laptop workspace

Premier Ondol Garden

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Pool Villa Suite (Welcome Fruit and Macaroon)

Garden view

Pool Villa Suite (Welcome Fruit and Macaroon)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
TV
Down duvet
  • 85.8 sq m
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 2 Twin Futons

View all photos for Suite Deluxe Mountain Family Twin (Welcome fruit & Macaroon)

Down duvets, in-room safe, desk, laptop workspace

Suite Deluxe Mountain Family Twin (Welcome fruit & Macaroon)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
TV
Down duvet
  • 81 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite Premier Ocean Family Twin (Welcome fruit & Macaroon)

Down duvets, in-room safe, desk, laptop workspace

Suite Premier Ocean Family Twin (Welcome fruit & Macaroon)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
TV
Down duvet
  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for [30hours Stay]Deluxe Garden Family Twin+10:00~16:00 Stay+Tube + Free Extra Person Fee (up to 4)

Down duvets, in-room safe, desk, laptop workspace

[30hours Stay]Deluxe Garden Family Twin+10:00~16:00 Stay+Tube + Free Extra Person Fee (up to 4)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Suite

Down duvets, in-room safe, desk, laptop workspace

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
TV
Down duvet
  • 204 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for [30hours Stay] Deluxe Ondol Garden+10:00~16:00 Stay+Tube + Free Extra Person Fee (up to 4)

Down duvets, in-room safe, desk, laptop workspace

[30hours Stay] Deluxe Ondol Garden+10:00~16:00 Stay+Tube + Free Extra Person Fee (up to 4)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

View all photos for [HEON POOL SET] Charlotte Deluxe Terrace Ocean Family Twin + POOL CAFE MENU & SOFT DRINKS 1 TIME

Down duvets, in-room safe, desk, laptop workspace

[HEON POOL SET] Charlotte Deluxe Terrace Ocean Family Twin + POOL CAFE MENU & SOFT DRINKS 1 TIME

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for [HEON POOL SET] Charlotte Deluxe Terrace Ocean Double + POOL CAFE MENU & SOFT DRINKS 1 TIME

Down duvets, in-room safe, desk, laptop workspace

[HEON POOL SET] Charlotte Deluxe Terrace Ocean Double + POOL CAFE MENU & SOFT DRINKS 1 TIME

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for [La Seine Dinner 2+1] Charlotte Deluxe Terrace Ocean Family Twin + Free Additional Person Fee

Down duvets, in-room safe, desk, laptop workspace

[La Seine Dinner 2+1] Charlotte Deluxe Terrace Ocean Family Twin + Free Additional Person Fee

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for [La Seine Dinner 2+1] Deluxe Ondol Garden + Free Additional Person Fee

Down duvets, in-room safe, desk, laptop workspace

[La Seine Dinner 2+1] Deluxe Ondol Garden + Free Additional Person Fee

  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

View all photos for [La Seine Dinner 2+1] Deluxe No View Family Twin + Free Additional Person Fee

Down duvets, in-room safe, desk, laptop workspace

[La Seine Dinner 2+1] Deluxe No View Family Twin + Free Additional Person Fee

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite Premier Ocean Double (Welcome fruit & Macaroon)

Down duvets, in-room safe, desk, laptop workspace

Suite Premier Ocean Double (Welcome fruit & Macaroon)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
TV
Down duvet
  • 94 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Ondol Garden

Down duvets, in-room safe, desk, laptop workspace

Deluxe Ondol Garden

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Renovated in 2017
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

View all photos for [FREE Breakfast 2+1] Deluxe Garden Family Twin + Free Breakfast for 1 child + Free Extra Person fee

Down duvets, in-room safe, desk, laptop workspace

[FREE Breakfast 2+1] Deluxe Garden Family Twin + Free Breakfast for 1 child + Free Extra Person fee

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Garden Family Twin

Down duvets, in-room safe, desk, laptop workspace

Deluxe Garden Family Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Renovated in 2017
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Mountain Family Twin

Down duvets, in-room safe, desk, laptop workspace

Deluxe Mountain Family Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for [FREE Breakfast 2+1] Deluxe No View Family Twin + Free Breakfast for 1 child + Free Extra Person fee

Down duvets, in-room safe, desk, laptop workspace

[FREE Breakfast 2+1] Deluxe No View Family Twin + Free Breakfast for 1 child + Free Extra Person fee

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Mountain Twin

Down duvets, in-room safe, desk, laptop workspace

Deluxe Mountain Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Garden Family Double

Down duvets, in-room safe, desk, laptop workspace

Premier Garden Family Double

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe No View Family Twin

Down duvets, in-room safe, desk, laptop workspace

Deluxe No View Family Twin

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Similar properties

Indoor pool, outdoor pool, lifeguards on site

Parnas Hotel Jeju

Pool
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, 809 reviews
The price is R2 381
R2 881 total
includes taxes & fees
11 Feb - 12 Feb
Parnas Hotel Jeju
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808

What's nearby

  • Jeju Teddy Bear Museum - 5 min walk
  • Jungmun Saekdal Beach - 13 min walk
  • International Convention Center - 3 min drive
  • Jusangjeolli Cliff - 4 min drive
  • Hello Kitty Island - 9 min drive

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive
  • Free airport shuttle

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪베메로 Bake Make Roast - ‬4 min walk
  • ‪페닌슐라 - ‬1 min walk
  • ‪이공이시 - ‬4 min walk
  • ‪신우성타운 - ‬4 min walk

About this property

Lotte Hotel Jeju

At Lotte Hotel Jeju, you can spend time at the beach enjoying the shade from a beach umbrella. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in massages. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features of this luxurious resort include a free airport shuttle, a free kid's club, and a fitness center. Fellow travelers love the pool and helpful staff.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 500 units
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 19
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Transfers

    • Free airport shuttle from 10 AM to 5 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Bowling alley
  • Playground

What to do

  • Bowling alley
  • Beach access
  • Golfing nearby

Working away

  • 5 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Wet bar
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

La Seine - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KRW 85000 for adults and KRW 40000 for children

Children & extra beds

  • Rollaway beds are available for KRW 48400.0 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Frequently asked questions

Does Lotte Hotel Jeju offer free cancellation for a full refund?
Yes, Lotte Hotel Jeju does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lotte Hotel Jeju?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Lotte Hotel Jeju?
Sorry, pets aren't allowed, but service animals are welcome.
Is airport shuttle service offered by Lotte Hotel Jeju?
Yes, a free airport shuttle is available from 10 AM to 5 PM.
What are the check-in and check-out times at Lotte Hotel Jeju?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Lotte Hotel Jeju?
No, this resort doesn't have a casino, but Jeju Shinhwa World (18-min drive) is nearby.
What is there to do at Lotte Hotel Jeju and nearby?
Onsite recreation at Lotte Hotel Jeju includes bowling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Lotte Hotel Jeju also has a waterslide, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Lotte Hotel Jeju?
Yes, there's an onsite restaurant that offers local and international cuisine and ocean views.
Does Lotte Hotel Jeju have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Lotte Hotel Jeju have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Lotte Hotel Jeju like?
Lotte Hotel Jeju is a short 5-minute walk from Jeju Teddy Bear Museum and 13 minutes' walk from Jungmun Saekdal Beach.

Lotte Hotel Jeju Reviews

Reviews

9,4

Exceptional

9,6/10

Cleanliness

9,6/10

Staff & service

9,4/10

Amenities

9,4/10

Property conditions & facilities

9,4/10

Eco-friendliness

Reviews

10/10 Exceptional

BYUNGHAK, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

BYUNGHAK, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Real nice big hotel with large rooms. We were upgraded to a slighty bigger bed due to low season during Xmas. Underground parking available. Super nice heated pool with live performances at times. Will be back.
Dennis, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was good but not a excellent.
YONG, 2-night trip
Verified Hotels.com guest review

2/10 Poor

YONG C, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

tyler, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful hotel right on the water with lovely pool and beach access. Everyone that worked for the hotel was super helpful. Sent me ice packs for my sore leg whenever requested. Great location, bus or shuttle to airport in front of hotel.
waynette, 2-night trip with friends
Verified Expedia guest review

6/10 Good

My room was a Mountain View. The room was old and not very clean
Mary, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Did not know was so grand. Great staff service. Helpful.
Benjamin, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Carmen, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was wonderful. It was immaculate, spacious, and full of amenities. The water pressure of the shower was incredible. The staff were welcoming, extremely courteous, and helpful. The resort is huge, so depending on where your room is located, you may have a long walk. We didn't mind since we were able to digest our food while walking to our room.
Elizabeth, 4-night family trip
Verified Expedia guest review

8/10 Very good

we stayed in Hello Kitty room which is unique and also nice swimming pool setup.
Frederikus, 3-night family trip
Verified Expedia guest review

8/10 Very good

Kent, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent experience at this hotel. Aside from the activities I already had planned, there was so much to do even inside the hotel
Sire, 12-night romance trip
Verified Expedia guest review

10/10 Exceptional

Derek, 2-night trip
Verified Expedia guest review

6/10 Good

It was beautiful and staff wonderful. But my parents, who are in wheelchairs found it difficult to use the bathroom in their room. I chose the hotel because it said accessible rooms. But they weren't.
Teresa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

??, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nerguibayar, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The service was great!. The food was delicious. The transportation from the airport to the hotel was an excellent service. But what I didn't like were the sheets in the hotel room. First when I arrived at the hotel and upon entering the level of elevator hallway it smelled bad and when we entered to the room that we had reserved with a mountain view we could see some stains on the floor carpet but it was even worse when I wanted to rest due to the long trip from the USA I took off my clothes and tried to sleep in bed but a few moments later I felt a biting sensation like a mosquito on my legs and suddenly I felt itchy all over my body making it impossible to stay in bed. At first I thought that maybe it was due to allergic reactions to the sheets, so I tried to wear the clothes and rest again, but I felt itchy all over my body and it was impossible to get back into bed. so I called the reception and they transferred us immediately and moved us to a cleaner room, with hypoallergenic and dust-free sheets where we could sleep more peacefully.
Minah, 2-night family trip
Verified Expedia guest review

8/10 Very good

It’s a gigantic hotel that overall looks a bit tired. The beach is not far away, but to get there you need to take a steep stairs with 220 steps. Food in the restaurants is crazy expensive, breakfast is 50usd per person, but at 100 meter from the hotel there is a great independent bagel place where we had breakfast everyday.
Ramses, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely stunning property with great food. Really enjoyed our stay there.
Alecia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service and very clean, nice location!
RANDY, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

EYOUNG, 1-night family trip
Verified Hotels.com guest review