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Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with spa, near Langosta Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Exterior
Poolside bar
11 bars/lounges, 2 swim-up bars, poolside bar
Premium bedding, down duvets, free minibar, in-room safe
Executive lounge
VIP Access

Reviews

8,6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • On the beach
  • 10 restaurants and 11 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
The price is R11 027
R11 027 total
includes taxes & fees
06 Jan - 07 Jan

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Junior Suite, 1 King Bed, Ocean View (Allure)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 1 King Bed, Ocean View (Allure)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Master Suite Ocean Front King

Premium bedding, down duvets, free minibar, in-room safe

Xhale club Master Suite Ocean Front King

Highlights

Balcony
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Pillow menu
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Lagoon View (Allure)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 1 King Bed, Lagoon View (Allure)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 47 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Partial Ocean View (Allure)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 1 King Bed, Partial Ocean View (Allure)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean Front Double

Premium bedding, down duvets, free minibar, in-room safe

Xcelerate Junior Suite Ocean Front Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 47.8 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Lagoon View (Allure - Live Big)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 1 King Bed, Lagoon View (Allure - Live Big)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 72.86 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Xcelerate)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 1 King Bed, Ocean View (Xcelerate)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 47.8 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Live Big Ocean Front Double

Premium bedding, down duvets, free minibar, in-room safe

Xcelerate Junior Suite Live Big Ocean Front Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 47.8 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Xcelerate)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 2 Double Beds, Ocean View (Xcelerate)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 47.8 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale club Junior Suite Ocean Front King

Premium bedding, down duvets, free minibar, in-room safe

Xhale club Junior Suite Ocean Front King

Highlights

Balcony
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Junior Suite Ocean Front Double

Premium bedding, down duvets, free minibar, in-room safe

Xhale club Junior Suite Ocean Front Double

Highlights

Balcony
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale club Junior Suite upper Ocean Front King

Premium bedding, down duvets, free minibar, in-room safe

Xhale club Junior Suite upper Ocean Front King

Highlights

Balcony
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean Front King

Premium bedding, down duvets, free minibar, in-room safe

Xcelerate Junior Suite Ocean Front King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 47.8 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Junior Suite upper Ocean Front Double

Premium bedding, down duvets, free minibar, in-room safe

Xhale club Junior Suite upper Ocean Front Double

Highlights

Balcony
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Live Big Ocean Front King

Premium bedding, down duvets, free minibar, in-room safe

Xcelerate Junior Suite Live Big Ocean Front King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 47.8 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 72.86 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Run of the House - Xcelerate)

Premium bedding, down duvets, free minibar, in-room safe

Room (Run of the House - Xcelerate)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 47.8 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite: Deal of the Day

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite: Deal of the Day

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 47 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View (Allure)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 2 Double Beds, Partial Ocean View (Allure)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Lagoon View (Allure)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 2 Double Beds, Lagoon View (Allure)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 47 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Allure)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, 2 Double Beds, Ocean View (Allure)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
Blvd. Kukulcan KM. 4.5, Num Ext.: Mz 34, Lt 3-C Seccion C Int SN, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 1 min walk - 0.1 km
  • Tortuga Beach - 18 min walk - 1.5 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.8 km
  • Forum Beach - 5 min drive - 4.8 km
  • La Isla Shopping Mall - 8 min drive - 7.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Tulum Intl. Airport (TQO) - 152 min drive

Restaurants

  • ‪Breakfast - ‬10 min walk
  • ‪RIU Caribe Pizzeria - ‬10 min walk
  • ‪Swim-up Bar - ‬9 min walk
  • ‪Krudo Raw Bar - ‬12 min walk
  • ‪Silk City - ‬1 min walk

About this property

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

At Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from Langosta Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Spoon, one of 10 restaurants, offers ocean views and serves breakfast. Other highlights at this luxurious property include 2 swim-up bars, a rooftop terrace, and a poolside bar. Fellow travelers say great things about the helpful staff and restaurant.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 429 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property enforces a strict dress code in Coquette, Kibbeh, Picante, Silk City, Spoon, Spumante, Fish Nets, Barefoot Grill, Bare Buns, and The Nook Café.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and off-lead area available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free secured, covered on-site valet parking
    • Wheelchair-accessible van parking on site
    • Height restrictions apply for on-site parking
    • On-site garage
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 2 swim-up bars
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Snorkeling
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Bicycle tour information

Working away

  • Business center
  • 9 meeting rooms
  • Computer station
  • Conference center (7684 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Dock
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Wheelchairs available on site
  • Hand-held showerheads
  • Magnifying mirror
  • Grab bar in shower
  • Shower grab bar height (inches): 35
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Tablet computer
  • 55-inch Smart TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Relax Spa by Pevonia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Spoon - Overlooking the ocean and pool, this buffet restaurant serves breakfast only. Guests can enjoy alfresco dining (weather permitting).
Silk City - Overlooking the ocean and pool, this sushi bar specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Fish Nets - This poolside seafood restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Coquette - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Spumante - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Breathless Cancun Soul Resort SPA
Breathless Cancun Soul Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?
Yes, there are 3 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?
Yes, there's free valet parking.
What are the check-in and check-out times at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (7-min drive) are both nearby.
What is there to do at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like kayaking, snorkeling, and surfing. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive also has 2 swim-up bars and a steam room, as well as spa services and a garden.
Are there restaurants at or near Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive?
Yes, there are 10 onsite restaurants, featuring alfresco dining, Asian cuisine, and ocean views.
Does Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive like?
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is located on the waterfront in Zona Hotelera, a short 9-minute walk from Escénica Tower and 18 minutes' walk from Tortuga Beach. Travelers love the property's prime location.

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive Reviews

Reviews

8,6

Excellent

9,6/10

Cleanliness

9,0/10

Staff & service

9,0/10

Amenities

9,4/10

Property conditions & facilities

9,2/10

Eco-friendliness

Reviews

8/10 Very good

Michelle, 3-night trip
Verified Hotels.com guest review

2/10 Poor

ben, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

meetii, 3-night trip
Verified Hotels.com guest review

6/10 Good

Ashley, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great getaway, and relax to enjoy the sun.
Overall, a great experience. The hotel is clean, and the staff is friendly and accommodating. All the restaurants serve excellent food, with the Italian restaurant being my personal favorite. The manager reached out to ensure we were well taken care of, adding a thoughtful touch that made the trip even more enjoyable. Overall, it’s a fantastic place to relax and soak up the sun.
Benjamin, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sylvanus, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Monte, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Katie, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
It’s was amazing. Great staff very good food and the rooms a very clean. I highly recommend it.
Nathali, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

CARLA, 4-night trip
Verified Expedia guest review

6/10 Good

Hector, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect spot for the couples even for the singles.
Aniket, 5-night trip
Verified Expedia guest review

8/10 Very good

Love the customer service...came during the rainy season was disappointed in tbe entertainment department. Not much entertainment and/or no adequate space dedicated space for the entertainment during rainy days.
Darrell, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Hassan, 6-night trip
Verified Expedia guest review

6/10 Good

The artwork in the lobby
Rodrigo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Spent my honeymoon here, great choice. No children on the resort, mostly couples. The spa was my favorite place to be.
Errol, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay, shoutout to the room service staff as we had left our safe open and nothing was disturbed. We didn’t like that they played the same music throughout the hotel
Cheryll, 4-night family trip
Verified Expedia guest review

4/10 Fair

The restaurants were accommodating to guests with food allergies and the staff was great. However, the restaurants and grill didn't stay open late to accommodate guest coming from the on-site club.The facility was very clean and very modern. My 2.5 star rating stemmed from not being able to access the infinity pool on the Rooftop unless I brought an additional package, even though I'm a Hyatt member. If I pay to stay at your resort which is an all-inclusive, then I should have carte blanche to the entire resort that is available to guest, considering the amount of money that was spent for that resort. The other pools were ok. The resort catered more to couples vs friends and family on vacation. The beach was the absolute worst, I was pissed off. The water was merky, seaweed wrapping around your legs & feet and it didnot look inviting at all. I was told to walk down further on the beach, basically to another resort to have a better beach experience because this are was not great. One of the main reasons why I came was to enjoy the beach and to have a great experience in total. I had friends staying at the sister resort and there experience was completely amazing, opposite of mine. I am pretty disappointed, I wish I had a better experience all around.
Mikia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

My partner and I went here for 8 days and had an amazing time! The entertainment was pretty great, the staff were all incredibly friendly and professional, and the grounds was truly “breathtaking” (sorry for the pun). There wasn’t a whole lot in the direct vicinity outside the resort but that’s not what we went for. Downtown Cancun is a ways down, best to drive or something. But I truly don’t have any complaints about the resort, we had a fantastic time!
Sarah Sharleen, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was nice and the staff was really nice
Kelvin Tyrone, 4-night trip
Verified Expedia guest review

10/10 Exceptional

birthday celebration
gorgeous resort . pools are spectacular . shows activities food and staff wereall beyond expectation .
David, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara Luci, 2-night trip
Verified Expedia guest review

6/10 Good

SHERRITA, 4-night family trip
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10/10 Exceptional

The staff was very friendly, the property was clean.
Jacanya, 4-night family trip
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10/10 Exceptional

The property was beautiful, clean, and so much fun
Dalynna Thanh Huyen, 3-night family trip
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