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Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property
Adults-only beachfront property with spa, near Tortuga Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Reception hall
Porch
On the beach, white sand, sun-loungers, beach towels
Front of property – evening/night

Reviews

8,2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Free breakfast
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Health club
  • Beach sun loungers
  • Beach towels
  • Spa tub
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Adults Only |B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Adults Only |B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Ocean View (Adults Only |B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (Adults Only |B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Sea View (M)

8,0 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • Ocean view
  • Sleeps 6
  • 1 Double Bed

Standard Double Room, Connecting Rooms (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • Sleeps 6
  • 1 Double Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (M)

8,4 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Adults Only | L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Adults Only | L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (C)

7,4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (C)

7,0 out of 10
Good
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Adults Only | U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Adults Only | U)

8,0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Sea View (M)

10,0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, Ocean View (Adults Only | L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, Ocean View (Adults Only | L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (Adults Only | U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (Adults Only | U)

8,8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, Ocean View (Adults Only | E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, Ocean View (Adults Only | E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Adults Only | E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (Adults Only | E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Cancun, QROO

What's nearby

  • Cancun Convention Center - 7 min walk
  • Gaviota Azul Beach - 8 min walk
  • Forum Beach - 9 min walk
  • Tortuga Beach - 3 min drive
  • Hotel Zone Beaches - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Tulum Intl. Airport (TQO) - 156 min drive

Restaurants

  • ‪Riu - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Turquesa Restaurant - ‬2 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Hotel Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

At Hotel Riu Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying beach massages, volleyball, and sun loungers, plus you'll be within a 15-minute walk of Cancun Convention Center. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Miramar, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a nightclub, and a poolside bar. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 569 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 6 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

What to do

  • On the beach
  • Beach volleyball
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 4 outdoor pools
  • Full-service spa
  • Nightclub
  • Spa tub
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Miramar - This buffet restaurant serves breakfast, lunch, and dinner.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Cancun - Adults Only - All Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at Hotel Riu Cancun - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Cancun - Adults Only - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Cancun - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Cancun - Adults Only - All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (12-min drive) are both nearby.
What is there to do at Hotel Riu Cancun - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like windsurfing, snorkeling, and surfing. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Hotel Riu Cancun - Adults Only - All Inclusive also has 5 bars, a nightclub, and a health club, as well as spa services and a garden.
Are there restaurants at or near Hotel Riu Cancun - Adults Only - All Inclusive?
Yes, there are 6 onsite restaurants, featuring Italian cuisine and poolside dining.
Does Hotel Riu Cancun - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Cancun - Adults Only - All Inclusive like?
Hotel Riu Cancun - Adults Only - All Inclusive is a short 7-minute walk from Cancun Convention Center and 8 minutes' walk from Gaviota Azul Beach. Travelers say that the property is in a great location.

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8,2

Very good

8,6/10

Cleanliness

8,8/10

Staff & service

8,2/10

Amenities

8,0/10

Property conditions & facilities

8,4/10

Eco-friendliness

Reviews

10/10 Exceptional

Oscar Andrés, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stuff. Amazing view
Joelton, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel muy descuidado, las habitaciones ya son muy viejas y los colchones no son nada cómodos , no es muy buena su calidad de habitaciones.
Juan, 2-night trip
Verified Hotels.com guest review

6/10 Good

the ac of the room was super noisy everyday had to ask for shower stuff
LÚCIO ANTONIO, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente servicio! Digno de 5 estrellas 🌟 compla
Lincoln, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARTA, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

José Edgar, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, the employees are very nice. The activities and events were great. Food was good. I will go back again.
Ingrid, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Super experience cant wait to come back for me de best hotel
Mariela, 4-night family trip
Verified Expedia guest review

6/10 Good

Staff was great. Rooms give off a motel 6 vibe, old and outdated. Food and outdoor areas were nice. Only 1 or 2 small working elevators!! One day we took the stairs up 15 flights of stairs. One day we had to use the freight elevator down back hallways. Not a great experience.
Julie, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Is a good esperense good place to have a good vacations
Jesus, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Property in general was great .and the most valuable thing in this property is the staff ( friendly and knowledgeable and on top of everything.
Cesar Augusto, 3-night trip
Verified Expedia guest review

6/10 Good

The staff was very nice. 4stars Hotel was solid but two of the four elevators were broke. 3.5stars Food was meh at best 2.5
JASON, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff were very attentive and courteous. Loved everything. I would definitely visit this hotel again. The only thing that I think needs to be improved is the music around the pool, especially in the pool bar.
Rubén, 5-night trip with friends
Verified Expedia guest review

6/10 Good

The elevators were horrible. There was always a constant wait for the elevators many times having to take stairs to high floors. The food was not the best.
Marlon, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

The property was nice however the rooms were not as nice as expected. We stayed at the Riu in Cabo and the rooms were much nicer. Elevators were horrible. Had to wait an average of 5-10 min each time. Staff was very friendly. Property was clean. Food was excellent in the buffet and steak house. Italian restaurant not very good.
janet, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Lizbeth, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed restaurant options. And nice staffs.
GAK KOO, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Close to downtown area. Everything was close by .
Ricardo, 5-night family trip
Verified Expedia guest review

8/10 Very good

Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me encantó Riu hotel el trato de los meseros como nos trataron bien amables
Maria, 5-night romance trip
Verified Expedia guest review

6/10 Good

I enjoyed the stay other then the last night doing construction from 12 am to 2 am is completely unacceptable.
Alexis Ann, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bryant, 4-night trip
Verified Expedia guest review