University of Tennessee at Chattanooga - 13 min walk
Tennessee Aquarium - 2 min drive
Getting around
Chattanooga Metropolitan Airport (CHA) - 24 min drive
Restaurants
Southside Social - 10 min walk
Pickle Barrel Restaurant - 9 min walk
The FEED Co Table & Tavern - 10 min walk
Urban Stack - 7 min walk
DosBros Fresh Mexican Grill - 11 min walk
About this property
Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel
When you stay at Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel, you'll be just a 5-minute drive from Chattanooga Choo Choo and Tennessee Aquarium. Guests can take a dip in the indoor pool or visit the 24-hour fitness center for a workout. Also, Ruby Falls and Rock City are within a short drive. Fellow travelers love the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
124 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
On-site self-parking (USD 18.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
Kitchenette
Stovetop
Cookware, dishes, and utensils
Dishwasher
Ice maker
More
Daily housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Parking
Self parking costs USD 18.00 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center
Frequently asked questions
Does Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel offer free cancellation for a full refund?
Yes, Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel?
Yes. Self parking costs USD 18.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel and nearby?
Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel has an indoor pool and a 24-hour fitness center, as well as a spa tub and a picnic area.
Does Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel like?
Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel is in Downtown Chattanooga, a short 13-minute walk from Chattanooga Choo Choo and 7 minutes' walk from Finley Stadium.
Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel Reviews
Reviews
8,2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,0/10
Cleanliness
8,4/10
Staff & service
8,2/10
Amenities
7,8/10
Property conditions & facilities
8,0/10
Eco-friendliness
Reviews
8/10 Very good
17 January 2025
Jacky
Jacky, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 January 2025
LANA
LANA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 January 2025
Randall
Randall, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 January 2025
Overall nice stay
I had read the reviews before I arrived so I was prepared for anything..
At check-in, person not hospitable. Only asked if I was checking in and my name. He proceeded to check me in and gave me the room keys.. not much communication from him.
Room was dated. Sofa a little uncomfortable for our 3 night stay, but we managed. Ice maker didn’t work in our full size fridge. Same young man said I could get ice from the breakfast area… but it was out. Decided to deal without it til next day.
Snow arrived as planned. We were prepared with enough food during our stay.
Breakfast was very limited that morning because no employees could make it in to work… front desk staff had to do best they could with housekeeping duties (washing/folding towels). No housekeeping during our stay. I was able to get fresh towels though. I did see trash in trash cans by elevators that others have mentioned in previous reviews….. At least it was IN and around that can and not spread all over the halls.
Tricia at the front desk was very nice and helpful during our stay….
Would like to mention bathrooms on first floor seemed like they got no attention during our stay..
Overall, we had a nice stay and would return in the future if ever in the area again.
Sharie
Sharie, 3-night trip
Verified Hotels.com guest review
8/10 Very good
11 January 2025
Overall our stay was good. They have an awesome continental breakfast. So good! Enjoyed the indoor pool and hot tub. Although the pool was really cold. It’s definitely not heated. I will say the room could’ve been a bit cleaner. Mostly pictures hadn’t been wiped down and the front of the dishwasher wasn’t clean. The hallways needed to be better maintained too. But overall, I would stay here again. Location is great. Lots of restaurants and things to do with your family nearby.
Tiffany
Tiffany, 2-night family trip
Verified Hotels.com guest review
6/10 Good
09 January 2025
Overall, our stay was good. The heat and air in our suite was broken and did not work during our stay. The pool was great and the proximity to the convention center was extremely convenient!
Lara
Lara, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
08 January 2025
2nd stay definitely recommend
We attended for a gymnastics meet across the street at the convention center. Extremely convenient, decent breakfast with to go boxes. Clean and comfortable rooms. Elevators were very slow but it was busy so this was to be expected. Well lit parking.
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
06 January 2025
Alan
Alan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 January 2025
Will return
Great service, all employees were helpful and super friendly.
Andy
Andy, 2-night trip
Verified Hotels.com guest review
8/10 Very good
04 January 2025
Pretty good value for the money
We just needed the room for the night to rest on our way from Florida. The rooms were pretty clean but not immaculately. The furniture was VERY dated. Table was very marred on the top. Couch and chair fabric was then worn and overall dirty looking. There was a dishwasher but no soap to use in it. The bathrooms were clean though, and the beds were very comfortable!!
Rachelle
Rachelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
02 January 2025
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
4/10 Fair
31 December 2024
Cody
Cody, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
31 December 2024
Worst hotel. Do not stay here.
Jay
Jay, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
30 December 2024
DARRELL
DARRELL, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Alright the place just cleaner
Jorge
Jorge, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
29 December 2024
Don’t stay here
Terrible place. Don’t bother staying here. Room was not very clean. We had no towels. Black hair in bathroom. The hotel floors were filthy. Probably not vacuumed in days. Each floor had piles of garbage outside the elevator doors by the garbage cans. Then they hit you with a surprise $18.00 parking fee
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 December 2024
Jeffrey
Jeffrey, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
25 December 2024
The room had a handicap bath/shower. We would have preferred a regular tub/shower room.
Elma B.
Elma B., 1-night trip
Verified Hotels.com guest review
4/10 Fair
02 December 2024
Cleaning issues
Dirty.
Our room was smelling cigarette and the restroom’s cleaning was poor. The shower curtain was nasty and smelling very bad. The room was old with the furniture in bad condition. The pool and lobby were the good part.
marcos
marcos, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
29 November 2024
Dirty hotel
Very dirty hotel.
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
27 November 2024
Could have been better
On a positive note, I had a nice, comfortable room. The space was well planned with an actual refrigerator, desk and a couch. The location in downtown was convenient and walk friendly.
On the downside, room 314 was on the side of heavy, roadway traffic. The off ramp was directly below my window and traffic noise affected my sleep. The shower was nice but had an annoying drip.
Ron
Ron, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 November 2024
Roslyn
Roslyn, 1-night business trip
Verified Hotels.com guest review
6/10 Good
21 November 2024
Kela
Kela, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
19 November 2024
Adam
Adam, 4-night trip
Verified Hotels.com guest review
4/10 Fair
18 November 2024
Needs improvement
The day I checked in I waited for a bit before someone came out to check me in. The front desk person failed to give me any information on what time breakfast was, WiFi, or even give me a second key card. I was here for business and the business center printer didn’t have any ink. We got some copies from the front desk but those were very poorly printed. The ice machine at in rue breakfast area work. The juice machine didn’t work. The breakfast area ladies were the rudest I’ve encountered in any hotel. My coworker tried checking out later in the evening, there was no desk person to be found anywhere. She even called the hotel but no one answered. I stayed here for 8 nights and at no point in my stay did anyone come by to refresh the room. The pans provided were dirty, I’m talking about food stuck to the pans and left like that for the next guest to use. I don’t know who is running this place but I will likely not stay here again.