Costera Miguel Aleman, Fracc Magallanes, Acapulco, GRO, 39670
What's nearby
Condesa Beach - 5 min walk - 0.4 km
Galerías Acapulco - 6 min walk - 0.6 km
Diana the Huntress - 9 min walk - 0.8 km
Parque Papagayo - 12 min walk - 1.0 km
Papagayo Beach - 14 min walk - 1.2 km
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive
Restaurants
100% Natural - 2 min walk
Barra Vieja 520 - 3 min walk
Jacalito - 3 min walk
KFC - 2 min walk
Bar 26 - 2 min walk
About this property
Hotel Delfines Acapulco by NG Hoteles
Enjoy your visit to Acapulco with a stay at Hotel Delfines Acapulco by NG Hoteles. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a children's pool and a terrace.
All-inclusive
All-inclusive room rates at Hotel Delfines Acapulco by NG Hoteles are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, French, Spanish
At a glance
Hotel size
60 rooms
Arriving/Leaving
Check-in start time: 1:30 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total)*
Specific rooms only*
Pets must be supervised
Off-leash area available
Pet grooming services offered
Internet
Free WiFi in public areas
Parking
Onsite self parking (MXN 50 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 9:00 AM–11:30 AM
Restaurant
Bar/lounge
Room service
Traveling with children
Children's pool
Services
24-hour front desk
Luggage storage
Facilities
Terrace
An outdoor pool
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: MXN 500 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 130 for adults and MXN 50 for children
Pets
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 180 per pet, per night, plus a one-time cleaning fee of MXN 350
Parking
Self parking costs MXN 50 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Frequently asked questions
Does Hotel Delfines Acapulco by NG Hoteles offer free cancellation for a full refund?
Yes, Hotel Delfines Acapulco by NG Hoteles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Delfines Acapulco by NG Hoteles?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Hotel Delfines Acapulco by NG Hoteles?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of MXN 180 per pet, per night, and there's also a deposit of MXN 1000 per stay. Dog exercise areas are available.
Is parking offered on site at Hotel Delfines Acapulco by NG Hoteles?
Yes. Self parking costs MXN 50 per day.
What are the check-in and check-out times at Hotel Delfines Acapulco by NG Hoteles?
Check-in start time: 1:30 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Delfines Acapulco by NG Hoteles and nearby?
Hotel Delfines Acapulco by NG Hoteles has an outdoor pool.
Are there restaurants at or near Hotel Delfines Acapulco by NG Hoteles?
Yes, there's an onsite restaurant.
What's the area around Hotel Delfines Acapulco by NG Hoteles like?
Hotel Delfines Acapulco by NG Hoteles is a short 5-minute walk from Condesa Beach and 9 minutes' walk from Diana the Huntress.
Hotel Delfines Acapulco by NG Hoteles Reviews
Reviews
6,0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5,6/10
Cleanliness
6,2/10
Staff & service
5,0/10
Amenities
5,0/10
Property conditions & facilities
6,0/10
Eco-friendliness
Reviews
2/10 Poor
22 July 2024
Nightmare hotel!
Nightmare hotel! We booked 2 nights and checked out the day after check-in!..
Old unmaintained building! Rooms are terrible, rusted out shower heads! Death trap elevators! Horrible pool! Pictures on hotel.com website are from god knows when!..
OCTAVIO
OCTAVIO, 2-night family trip
Verified Hotels.com guest review
6/10 Good
29 September 2023
Donald
Donald, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 January 2023
John
John, 2-night trip
Verified Hotels.com guest review
2/10 Poor
06 January 2023
Would not recommend, they do not answer the phone. Worst hotel and staff.
Bruno
Verified Expedia guest review
2/10 Poor
09 March 2022
The room was dirty, old empty water bottles , the towels had holes in them, the air condionar did cool the room, no wifi, and the tv on had local channels not cabel as posted. There was an empty bottle of tequila in the hallway when i got there and was still there when i left 3 nights after
Edgar
Edgar, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
16 December 2021
Perfect location
This hotel is centrally located within walking distance of the beach. The room was clean and spacious. The staff was friendly and helpful. The pool was clean and relaxing. The breakfast buffet was good.
Frank
Frank, 14-night trip
Verified Hotels.com guest review
6/10 Good
07 June 2021
exta bien por ese precio pero podria ser mejor
la habitacion es grande y cama es grande, hay mucho espacio, pero mueble y todo muuuuy viejo. Aire condicionario es tan viejo que hace mucho ruido, pero NO HACE frio para nada, ventilador tampoco funciono, entonces fue MUCHO calor en habitacion.
Pero precio fue literalmente mas barato de todos, entonces no puedo quejarme mucho,
locacion es muy buena, muy cerca de la playa y todo
Ekaterina
Ekaterina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
03 June 2021
Verified traveller
3-night trip
Verified Expedia guest review
2/10 Poor
08 August 2024
No pude dormir de tanto calor los climas no sirven, No volvería a hospedarme, pésima atención pésimo servicio, te dejan horas esperando para darte tu habitación y cuando te la dan, no se molestan ni en acompañarte o explicarte bien donde se encuentra la habitación. ( no sirve el clima ) y no te lo dicen
Christopher
Christopher, 2-night trip
Verified Expedia guest review
6/10 Good
06 August 2024
Le falta mucho mantenimiento al hotel y apertura de horarios a la alberca
Leslie
Leslie, 3-night romance trip
Verified Expedia guest review
4/10 Fair
03 August 2024
No hay internet en las habitaciones, el elevador no funciona bien, hay mucha basura y escombros en el estacionamiento.
Adan
Adan, 5-night family trip
Verified Expedia guest review
6/10 Good
03 August 2024
No hay internet en las habitaciones, el elevador no funciona bien, hay mucha basura y escombro en el estacionamiento.
Adan
Adan, 1-night family trip
Verified Expedia guest review
4/10 Fair
17 July 2024
Hayro
Hayro, 1-night family trip
Verified Hotels.com guest review
6/10 Good
17 June 2024
Cobro excesivo
Cobraron un cargo a un precio muy elevado. Se ensucio una sabana por mi bebé, algo minimo y me cobraron 450 pesos ese pequeño incidente. Es muy excesivo. Le comente que mejor me hubiera dicho y yo llevaba las sabanas a la lavanderia, me sale mas barato. Una mala atención
Carlos
Carlos, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
09 May 2024
Muy sucio. Las habitaciones huelen a humedad. No se ve intención de mejorar las habitaciones después de otis
Jorge Antonio
Jorge Antonio, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
20 April 2024
Buen servicio
EDGAR GUSTAVO
EDGAR GUSTAVO, 1-night trip
Verified Expedia guest review
2/10 Poor
30 September 2023
No tienen sistema y te dicen que es tu problema y el de expedia , que si te quieres hospedar debes volver a pagar, no obstante el lugar huele mal, se cae a pedazos , nada que ver con las fotografías
Val
Val, 1-night romance trip
Verified Expedia guest review
8/10 Very good
26 September 2023
Quedé satisfecha respecto a las necesidades básicas del hotel.
Valeria rubi
Valeria rubi, 2-night romance trip
Verified Expedia guest review
4/10 Fair
08 August 2023
En el servicio no entregan a tiempo y limpias la habitaciones , se llevan las toallas y no te dejan toallas limpias no tienden bien las camas no te cambian sabanas
IRMA
IRMA, 7-night romance trip
Verified Expedia guest review
2/10 Poor
01 August 2023
Nefasta
Lilia Marina
Lilia Marina, 5-night trip
Verified Expedia guest review
6/10 Good
16 April 2023
Regular
Las instalaciones muy descuidada,todo incluido no es lo que uno busca ,toallas para alberca no contaban , colchones en muy mal estado
Alex
Alex, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
16 February 2023
Esta a gustó el lugar. Pero me encontré con cucarachas.
Jorge Gil
Jorge Gil, 1-night family trip
Verified Expedia guest review
2/10 Poor
11 February 2023
Nada recomendable, en las habitaciones reservadas habia insectos como chinches y pulgas. Cancelamos la reservacion y pedimos reembolso. Nos fuimos al holiday Inn resorts
JUAN MANUEL
JUAN MANUEL, 3-night family trip
Verified Expedia guest review
4/10 Fair
15 December 2022
El lugar es feo, descuidado, viejo y con cucarachas.