4/10 Fair
11 January 2025
Pay for the location, not for the amenities/stay!
For someone that enjoys the proximity to the city centre & central locations, this property certainly checks the box.. and next to staff courtesy, everything good stops short (and this coming from an Accor ALL member!)
Despite being put up in a so-called 'superior' category room (view from room in pic attached), the amenities were anything but.. toiletries/basics were skim (no moisturizer even), room slippers only provided in 'higher' room categories, no iron/board in room for safety reasons (although I've seen this provision in other properties as well, so not too surprised) and housekeeping was non-existent at times, when on 1-2 days, room was not even cleaned or replenished, with 0 effort to even try otherwise.
For a similar (or lower) price, you're probably better off choosing Ramada next door, which offers a similar room, but with all of the amenities missing at Mercure, including much better breakfast offering :)
Imran
Imran, 4-night business trip
Verified Hotels.com guest review