Hilton Charlotte University Place

3.5 star property
Lakefront hotel with restaurant, connected to a shopping center, near University of North Carolina at Charlotte

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Charlotte University Place

Premium bedding, pillow-top beds, in-room safe, desk
Exterior
37-inch LCD TV with cable channels, TV, MP3 dock
Reception
Terrace/patio

Reviews

8,2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Free parking
  • 24/7 front desk
  • Non-smoking
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 17 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is R2 149
R2 477 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

Executive Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Business Lounge Access

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

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About the area

Map
8629 J M Keynes Dr, Charlotte, NC, 28262

What's nearby

  • University of North Carolina at Charlotte - 14 min walk - 1.2 km
  • PNC Music Pavillion - 7 min drive - 5.9 km
  • Charlotte Motor Speedway - 7 min drive - 8.0 km
  • Concord Mills - 7 min drive - 9.1 km
  • Spectrum Center - 13 min drive - 14.8 km

Getting around

  • Concord, NC (USA-Concord Regional) - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive
  • Charlotte Station - 15 min drive
  • Kannapolis Station - 21 min drive
  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • McCullough Station - 12 min walk
  • UNC Charlotte - Main Station - 27 min walk

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Dave's Hot Chicken - ‬6 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Hilton Charlotte University Place

When you stay at Hilton Charlotte University Place, you'll be within a 10-minute drive of Charlotte Motor Speedway and University of North Carolina at Charlotte. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. A seasonal outdoor pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and nearby shopping. The property is just a short walk to public transportation: JW Clay Boulevard /UNC Charlotte Station is 10 minutes and McCullough Station is 12 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 393 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business center
  • 17 meeting rooms
  • Computer station
  • Conference space (19375 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Front entrance ramp
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • MP3 docking station
  • 37-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 19.00 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • The seasonal pool is open from May to September
  • Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Onsite parties or group events are strictly prohibited.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Frequently asked questions

Does Hilton Charlotte University Place offer free cancellation for a full refund?
Yes, Hilton Charlotte University Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Charlotte University Place?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hilton Charlotte University Place?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Charlotte University Place?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Charlotte University Place?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hilton Charlotte University Place and nearby?
Hilton Charlotte University Place has a seasonal outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Hilton Charlotte University Place?
Yes, there's an onsite restaurant.
What's the area around Hilton Charlotte University Place like?
Hilton Charlotte University Place is a short 10-minute walk from JW Clay Boulevard /UNC Charlotte Station and 14 minutes' walk from University of North Carolina at Charlotte. Travelers say this hotel is in a good location.

Hilton Charlotte University Place Reviews

Reviews

8,2

Very good

8,6/10

Cleanliness

8,8/10

Staff & service

8,2/10

Amenities

8,2/10

Property conditions & facilities

8,4/10

Eco-friendliness

Reviews

10/10 Exceptional

Tiara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kunta, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Donnell, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Donnell, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Reginald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gelise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gelise, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Mmmm…No!
Shower did not have hot water. Shower control loose and fell off. We checked in late night and got up at 7am and couldn’t shower. Charged for breakfast even though Honors member.
Benny, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible customer service
Very nice hotel, however, customer service was possibly the worst I have ever experienced. 1) My gf and I checked in around 6:30am and intended to stay the day, get some rest, and do some work while on a business trip. Around 9, we were woken up by terribly load construction noise from the floor directly above us. Called the front desk to see if we could be moved somewhere else that was not so noisy. Was told the noise could be heard everywhere in the building and another room was not available. Was impossible to sleep or work, so called again, this time talking to the day shift manager. She said she'd walk around and see what the noise sounded like elsewhere. She called back and said she could hear the noise everywhere, but they finally agreed to move us to a new room. As soon as we got there, it there was no noise to be heard. Took them about three hours to move us to a different room. 2) A couple hours into being in the new room, it was apparent that the A/C was broken. Called the front desk, said engineering would be right up. Took them an hour to arrive. Asked for a different room and was given an upgrade. 3) My gf realized she'd left her makeup bag in one of the rooms. Called the front desk, said they'd look into it. Came downstairs half an hour later and they had not yet checked with housekeeping. Said they'd call us as soon as they found it. As of the time of this review it has been over 7 hours since then and they have not called back or offered compensation.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marissa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel! My wife and I enjoyed our stay! Executive lounge was awesome, staff extremely friendly, our room was excellent and hotel very clean! Would definitely recommend!!
Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Very pleased. Great room - comfortable beds- wonderful view- very clean- highly recommend!!!
Sarah, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Deja, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tianna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay for a Concert
We went for a concert and i really enjoyed it, specially it being our first time in charlotte, nc. will be coming back soon!
Lexa, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

No sleep, evacuated, and angry.
The hotel is nice over all but our stay was horrible, unable to accommodate even a few minutes early of check in and that’s not so bad but then we get woken up at 2:30am by an emergency alarm and we are evacuated from the hotel, everyone was very confused and no hotel staff could be found, no explanation, no direction, myself, my husband and our daughter had to hike up the hill around to the front of the hotel along with several other guests to figure out what was going on and what we should do. After we finally get back in and go back to sleep, housekeeping decided to barge into our room 3 hours before checkout. The beds are rock hard…. Bathroom is tiny as can be….So my advice as someone who has stayed at more hotels than I can count…. Just pick somewhere else.
Roxanne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jazmine, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Refund me please
I stayed in the VIp suite that was $400 a night and had a hot tub that was the selling point for me. We were unable to check in until around 530 because the room wasn’t clean. Once inside the room to unload our luggage we noticed hair grease on the headboard and there was mold on the top and bottom of the shower. I then tried to turn on the hot tub and the odor of raw sewage quickly came out so I turned it off. after that we tried to use the sink on the left but we couldn’t use it long because as soon as you would turn it on it would start coming out the drain and filling up the right sink.
Brandon, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Do not bother- loud, run down, dirty, poor service
This was one of the worst hotel stays I have ever had. I travel frequently and have never given a bad review. I had to change rooms a total of 3 times due to the first 2 rooms assigned to me having large amounts of mold in the bathroom. The first night we went to 3 different floors to get water from a vending machine and none of the machines were working so ended up going to the front desk to ask what was going on and was provided with 2 bottled waters. The 3rd room change the day before my departure was due to the loud banging on the floor above for hours (was told due to hotel construction) on a Sunday at 3pm. The 3rd room which the front desk said they checked before we went in there had BROKEN door lock on the inside! NO attention to details. The only person that showed any concern for our terrible experience was a front desk associate that apologized and offered 1 complimentary breakfast the day we left. No manager every followed up. Poor customer service, run down hotel, noisy. Not the typical service I am used to from a Hilton Hotel. As a courtesy every guest should be made aware of the loud noise throughout the hotel due to construction before they book and upon check in.
Mold in Bathroom
Heather, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
The hotel was very clean and eco-friendly.
Andrew, 2-night family trip
Verified Hotels.com guest review

6/10 Good

It needs updating. Service could be better. Great bartender (I forgot his name). Middle of the night noise disturbances from other guests that woke me up. Likely wouldn’t stay here again.
Michele, 4-night trip
Verified Expedia guest review

6/10 Good

Room was not ready for us well after checkin time. There was no effort to make up for our lost time. We had an event to get to so the delayed check in was disappointing.
Brett, 1-night trip
Verified Hotels.com guest review

6/10 Good

Would have been nice to know the hotel was under construction prior to check in. I understand that construction and remodeling will happen but maybe dont put people in rooms next to the construction area. Just loved the 7am saws running. Besides that hotel was ok, not sure I would pay the amount I did to stay there again.
Christine, 1-night family trip
Verified Expedia guest review