4/10 Fair
16 December 2024
Only 1 working elevator. Which made it extremely difficult ( I have both knees replaced and left hip replacement) booked for 2 queen beds, I received 1 king bed and a pull out couch. Bed pillow case was nasty and not replaced from former reservation. Was told and booked for breakfast vouchers, which I didn’t receive on Saturday morning because we left for the day before 7:00 am. Was not told breakfast was not served till 7:00 am. Air conditioner cluncked VERY loud when it turned off all night. Hotel is being renovated and not user friendly. Will not stay here again, ever.
Walter
Walter, 2-night family trip
Verified Hotels.com guest review