Crowne Plaza Sydney Burwood, an IHG Hotel features a rooftop terrace and puts you within a 10-minute drive of Accor Stadium and Qudos Bank Arena. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the spa tub for a relaxing end to the day. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Filipino, French, Hindi, Korean, Spanish, Vietnamese
At a glance
Hotel size
90 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (AUD 30 per night; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Free 24-hours off-site parking within 984 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
Snack bar/deli
Working away
Business center
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Fitness center
An outdoor pool
Spa tub
Reception hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Area rugs in room
Room amenities
Be entertained
55-inch Smart TV
Premium digital channels
Streaming services
Pay movies
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Free bottled water
Highchair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Refundable deposits
Deposit: AUD 100.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Christmas Eve (24 December) Gala Dinner per adult: AUD 85.00
Christmas Eve (24 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
Christmas Day (25 December) Gala Dinner per adult: AUD 85.00
Christmas Day (25 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
New Year's Eve (31 December) Gala Dinner per adult: AUD 85.00
New Year's Eve (31 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
New Year's Day (1 January) Gala Dinner per adult: AUD 85.00
New Year's Day (1 January) Gala Dinner per child: AUD 70.00 (up to 12 years old)
Valentine's Day (14 February) Gala Dinner per adult: AUD 85.00
Valentine's Day (14 February) Gala Dinner per child: AUD 70.00 (up to 12 years old)
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 34.00 to 34.00 for adults, and AUD 15.00 to 15.00 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge
Children & extra beds
Rollaway beds are available for AUD 60.0 per day
Parking
Self parking costs AUD 30 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Marsden Burwood
Marsden Hotel Burwood
Crowne Plaza Sydney Burwood
Crowne Plaza Sydney Burwood, an IHG Hotel Hotel
Crowne Plaza Sydney Burwood, an IHG Hotel Burwood
Crowne Plaza Sydney Burwood, an IHG Hotel Hotel Burwood
Frequently asked questions
Does Crowne Plaza Sydney Burwood, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Sydney Burwood, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Sydney Burwood, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Sydney Burwood, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Sydney Burwood, an IHG Hotel?
Yes. Self parking costs AUD 30 per night. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Sydney Burwood, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge.
Is there an onsite casino at Crowne Plaza Sydney Burwood, an IHG Hotel?
No, this hotel doesn't have a casino, but Star Casino (12-min drive) is nearby.
What is there to do at Crowne Plaza Sydney Burwood, an IHG Hotel and nearby?
Crowne Plaza Sydney Burwood, an IHG Hotel has an outdoor pool and a spa tub, as well as a fitness center and a garden.
Are there restaurants at or near Crowne Plaza Sydney Burwood, an IHG Hotel?
Yes, there's an onsite restaurant.
Does Crowne Plaza Sydney Burwood, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Crowne Plaza Sydney Burwood, an IHG Hotel like?
Crowne Plaza Sydney Burwood, an IHG Hotel is a short 9-minute walk from Sydney Burwood Station and 4 minutes' walk from Westfield Burwood.
Crowne Plaza Sydney Burwood, an IHG Hotel Reviews
Reviews
8,6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,0/10
Cleanliness
8,8/10
Staff & service
8,8/10
Amenities
8,8/10
Property conditions & facilities
8,4/10
Eco-friendliness
Reviews
8/10 Very good
02 January 2025
Very good service
Yuefeng
Yuefeng, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Crown plaza burwood
Great location. Rooftop pool was a big hit with the kids.
Alistair
Alistair, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 December 2024
Paul
Paul, 3-night trip
Verified Hotels.com guest review
6/10 Good
09 December 2024
Very run down, paint chipped everywhere, carpets dirty and no standard bathroom amenities at all. Wouldn’t stay again
Stephen
Stephen, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Perfect location
Perfect location for me for a Coldplay Concert at Sydney Olympic Stadium and i was very happy with the whole experience. Definitely on my list now for a return when in that part of Sydney.
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
08 November 2024
A nice clean and comfortable hotel
Chahin
Chahin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
04 November 2024
Overall, great stay
Great stay and friendly staff. Food in the cafeteria however was disappointing. Nonetheless, I will be back again.
Laddie
Laddie, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Lana
Lana, 1-night trip
Verified Wotif guest review
2/10 Poor
13 October 2024
Chanel
Chanel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Great breakfast. Friendly staff. Comfortable room
Michele
Michele, 3-night trip
Verified Wotif guest review
10/10 Exceptional
10 October 2024
Alisha
Alisha, 1-night trip
Verified Wotif guest review
6/10 Good
09 October 2024
A pleasant hotel, clean and tidy. Staff non responsive to concerns (our room was not cleaned) and it would appear this is because management is equally as sloppy.
Omar
Omar, 6-night family trip
Verified Expedia guest review
6/10 Good
07 October 2024
The room with a “city view” that I paid extra floor was a complete scam. It was a balcony view to the slum backstreets of behind the property. Did in no way match the photos which I specifically chose this place over others for.
The onyx restaurant food feel low quality for the inflated price.
Bed sheets were not changed after I explicitly requested them to be changed, they only dressed the bed.
We arrived Friday and saw used plates from room service outside other residents door that stayed there for 2 days with no hotel staff bothering to clean it even when mentioned it to reception.
Staff just seems like they try to do as little as possible to get through their shift imo
Adam
Adam, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
03 October 2024
Bradley
Bradley, 1-night trip
Verified Wotif guest review
8/10 Very good
03 October 2024
Nice stay overall
Excellent location. Nice rooftop bar with an awesome view. Room has a beautiful park view as well. Definately
needs improvement in housekeeping service.
Meera
Meera, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
30 September 2024
Some of the reception staff are a bit vague. Didn’t provide me with the room I booked, cooked breakfast took a long time to come out. TV reception average, and screen definition really bad. Lights were too bright and poorly designed except bedside,
Pool is heated but you aren’t told that.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
We decided to spend a day shopping and dining in Burwood and booked our stay at this property again as we enjoyed our stay last time.
We were pleasantly surprised to receive a complimentary upgrade to our room and the room did not disappoint. Along with the larger room, there was also a large balcony. Unfortunately, we could not enjoy this trip due to the inclement weather.
Our experience with checking in and out was excellent, both times with a lady called Worinka ( I hope I spelt the name right) , a great mix of friendliness and businesslike during our interactions.
Clement Steven
Clement Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
The staff made you Felt welcome the moment you walked through the door friendly and polite informative they made you feel important. We received a free room upgrade, from street view to city view.
William
William, 3-night romance trip
Verified Wotif guest review
8/10 Very good
25 September 2024
Amazing hotel. Room was lovely and clean. Kids loved the pool,selection of movies and park accross the street.
Isaac
Isaac, 2-night family trip
Verified Lastminute guest review
10/10 Exceptional
22 September 2024
Friendly staff
Ken
Ken, 1-night trip
Verified Wotif guest review
10/10 Exceptional
21 September 2024
Excellent hotel
neil
neil, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Xin
Xin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Staff were super nice friendly and accommodating. Location was great. Room lovely. The dining options within the motel are fantastic and it was a short walk to the local Chinatown. Would definitely stay here again!
Eileen
Eileen, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
16 September 2024
Excellent value for Family of Five. The boys enjoyed the pool, even though the weather wasn’t amazing and the parents enjoyed a terrific dinner at Onyx grill. The location was handy, close to shops and park which satisfied everyone.