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El Cid Castilla Beach Hotel

3.5 star property
Mazatlán beachfront resort with spa and outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Cid Castilla Beach Hotel

Exterior
Aerial view
Exterior
Waterslide
Sports facility

Reviews

7,6 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Free area shuttle
  • Fitness center
  • Beach towels
  • Self parking
  • Children's pool

Feel at home (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The price is R1 873
R2 460 total
includes taxes & fees
05 Jan - 06 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Ocean View Elite Golf Experience

View from room

Ocean View Elite Golf Experience

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View

View from room

Room, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite

View from room

Ocean View Elite

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Pool View

View from room

Room, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Pool View

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Room Standard With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Premium With Sea View

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Sea View

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)
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About the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110

What's nearby

  • Punta Camaron Beach - 14 min walk - 1.2 km
  • El Cid Country Club Golf Course - 17 min walk - 1.5 km
  • The Mazatlan Malecón - 2 min drive - 2.2 km
  • Mazatlán Aquarium - 7 min drive - 4.7 km
  • Cerritos Beach - 12 min drive - 6.3 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Los Arcos - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬4 min walk
  • ‪La Casa Club el Cid - ‬6 min walk
  • ‪Bar el LOBY - ‬1 min walk

About this property

El Cid Castilla Beach Hotel

El Cid Castilla Beach Hotel is a great choice for your beach stay in Mazatlán, putting you near activities like snorkeling, parasailing, and sailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in massages at the spa. LA ALHAMBRA RESTAURANT, one of 4 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights include 2 bars/lounges, a free kid's club, and a fitness center.

All-inclusive

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 500 units
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 9 PM
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Parking

  • Onsite self parking (MXN 70 per day)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Boat tours
  • Personal watercraft (motorized)
  • Shopping
  • Pool table
  • Fishing
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

Dining

LA ALHAMBRA RESTAURANT - This beachfront buffet restaurant specializes in international cuisine and serves breakfast and lunch.
EL ALCAZAR - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
LA PERGOLA - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Administrative fee: MXN 250 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 320 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for MXN 150.0 per day
  • Rollaway beds are available for MXN 150.0 per day

Parking

  • Self parking costs MXN 70 per day

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

Frequently asked questions

Does El Cid Castilla Beach Hotel offer free cancellation for a full refund?
Yes, El Cid Castilla Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Cid Castilla Beach Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at El Cid Castilla Beach Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at El Cid Castilla Beach Hotel?
Yes. Self parking costs MXN 70 per day. Electric vehicle charging is available.
Is airport shuttle service offered by El Cid Castilla Beach Hotel?
Yes, an airport shuttle is available. The charge is MXN 320 per person one-way.
What are the check-in and check-out times at El Cid Castilla Beach Hotel?
Check-in start time: 4:00 PM; Check-in end time: 9 PM. Check-out time is 11:00 AM.
Is there an onsite casino at El Cid Castilla Beach Hotel?
No, this resort doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.
What is there to do at El Cid Castilla Beach Hotel and nearby?
Have fun with onsite activities like fishing and boat tours, and practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. El Cid Castilla Beach Hotel also has 2 bars and a fitness center, as well as spa services and an arcade.
Are there restaurants at or near El Cid Castilla Beach Hotel?
Yes, there are 4 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views.
Does El Cid Castilla Beach Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Cid Castilla Beach Hotel like?
El Cid Castilla Beach Hotel is located on the waterfront in Zona Dorada, a short 17-minute walk from El Cid Country Club Golf Course and 14 minutes' walk from Punta Camaron Beach.

El Cid Castilla Beach Hotel Reviews

Reviews

7,6

Good

8,2/10

Cleanliness

8,2/10

Staff & service

7,4/10

Amenities

7,8/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

10/10 Exceptional

JOSE ALFREDO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

El Cid Castilla
E. Vivian, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Pool and beach was accessible
Cynthia, 4-night trip
Verified Expedia guest review

6/10 Good

A group of us spent 4 nights at the property in September of 2024. We are between 52 and 71. It wasn't the correct property for us. It is really geared towards families, and multiple generations at that. We all live in Mexico and have proficient Spanish. The property is showing deferred maintenance, and, at times, was really dirty from the crowds. That said---the staff, to a person, were delightful. They were friendly, helpful and seemed to genuinely be glad that we were there. Our biggest problem was that 3 of us booked with Expedia and the other two booked directly with the hotel. There was a marked inequity in the bracelets and the benefits that came along with them. We were constantly given incorrect information on what we could/could not do, where we could/could not eat. On the last full day---the two who didn't book with Expedia paid for an upgrade. Well, due to poorly advised staff members, this resulted in an even bigger problem. They jumped levels above us. It was a problem when they were assured we could all go to the marina for dinner. Once we arrived, the staff had to tell us that this wasn't the case. We could join our newly upgraded friends for dinner but would have to pay the menu prices. We did this, it was never about the money. The real problem is that there was never one clear explanation of the levels of all-inclusive packages.
John Robert, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Necesita remodelar los cuartos estan igual que enos 90s.
Francisco, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great pools
Jacqueline, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria Guadalupe, 6-night trip
Verified Expedia guest review

6/10 Good

Ethan Y, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms
joanna, 4-night romance trip
Verified Expedia guest review

6/10 Good

For elite things were never really opened. Has to pay for refrigerator. And prices were wrong
Nicole Denise, 9-night family trip
Verified Expedia guest review

6/10 Good

Peter, 3-night trip
Verified Expedia guest review

2/10 Poor

First, the customer service is not that good, they take their time serving you. Second, we pay for all inclusive, our room did not have a refrigerator, they gave us no water, if we wanted it with an extra charge, I think 50.00 pesos, ridiculous price for a water. Every day the food was the same, there was no variety. In some parts of the hotel it was dirty, our rooms took a while to clean. Not satisfied with the service
Mercy, 6-night trip
Verified Expedia guest review

10/10 Exceptional

RAMON, 4-night trip
Verified Travelocity guest review

4/10 Fair

For the price that we paid, I would have expected a resort better kept. Some of the furniture looked old and outdated with scratched and scrapes. Some of the bedding was stained.
George, 7-night family trip
Verified Expedia guest review

8/10 Very good

Loved how family friendly El Cid is and the amenities for families. We opted for Club Elite and having the assistance of staff with anything made our first trip to Mexico that much easier. We also had access to all restaurants at all El Cid resorts which was great because we enjoyed the Japanese place the best of what we tried. The biggest disappointment was the food - but we love good food and have high expectations. I wouldn’t let that outweigh the other amenities.
Carolyn Grace, 5-night trip
Verified Expedia guest review

6/10 Good

I really like that you could leave your balcony door open and have the breeze and the sounds of the waves come into the room giving you a peaceful sleep
ivan, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

anel, 2-night trip
Verified Expedia guest review

4/10 Fair

The food is limited
Enrique, 5-night trip
Verified Expedia guest review

4/10 Fair

Inclusive was not as inclusive as I thought, there was limited especially in drinks, beer was awful and they only had Tecate! The room was not to up to average standards, bathroom and shower was old.
Sergio, 1-night family trip
Verified Expedia guest review

2/10 Poor

Upon stepping into the room, the strong odor of filth and dirt hit me. I called the front desk to cancel my reservation, but they told me the person handling refunds was unavailable. Despite not knowing if I would get my money back, I left the hotel immediately. I couldn't fathom how people could tolerate staying there; the sensation of bugs crawling was unsettling.
Abigail, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jesus, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lamberto, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Property was close to many other shops.
Jose, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Todo muy limpio y todos muy amables
Derek, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place! Small but very nice place! Great value for your dollar.
MANUEL ARTEAGA, 4-night family trip
Verified Expedia guest review